I'm trying to restore iPad for associate I work with. She is here on a Visa and can't get in touch with the person who originally set up her iPad in her home country, so her iPad is locked. She doesn't know the address or password used to lock the iPad. Will Apple or another user here, be able to help at all? The iOS is 9.3.5. She asked me to see if I can help because I work in the IT department and use many Apple products. Thanks in advance.
Restore locked iPad
Donna:
User-centric queries/comments such as this are perhaps best put to Apple's public community support forums, where Apple tends to monitor user comments, and/or Apple's twitter support account, vs. risking off-topic here in the dev forums, thanks.
Also consider walking the owner and the device into the nearest Apple Store. Just remember that if there were a simple bypass, anyone could get into any iPad, so...
Good luck.
Ken