Problems iPad Recovery with Finder and Configurator (iPadOS Problem, Firmware)

We are having trouble resetting our iPads. iPads, 9th Generation, MDM in JAMF. When we put the devices (iOS 15.7) in the DFU and want to reset them using Mac Finder or Apple Configurator, we get various error messages (4013, 4016). The iPads cannot be reset and get stuck in the DFU. You use MacBook Airs with Ventura. We can then only rescue the stuck iPads via manual installation using MAC Finder and the ipws file with iPadOS 15.7. Does anyone know this problem?

Answered by in 736039022

Hi there,

You might have better luck asking this question of JAMF, or over in Apple Support Communities run by Apple Support.

—Jason.

Accepted Answer

Hi there,

You might have better luck asking this question of JAMF, or over in Apple Support Communities run by Apple Support.

—Jason.

Problems iPad Recovery with Finder and Configurator (iPadOS Problem, Firmware)
 
 
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