Hello,
We used Reality Converter since Jan. 2021 without any issue.
Today we wanted to convert a .GLB file to .USDZ but we had an unexpected error message "USDZ conversion failure". We tried other .GLB files but the error remain.
Here is a link to a public .GLB that cause the issue : https://modelviewer.dev/shared-assets/models/Astronaut.glb
See the error below.
Could you fix this error as quickly as possible ?
Best regards,
Hello,
We found a fix to this problem : we unistalled the software "Reality Converter".
We download the last version, and we installed it. And we could import .GLB files as usual.
It was a software version issue.
Best regards,
Hello,
We found a fix to this problem : we unistalled the software "Reality Converter".
We download the last version, and we installed it. And we could import .GLB files as usual.
It was a software version issue.
Best regards,
