Hi there,
I'm reaching out to inquire about compatibility restrictions regarding the 8BitDo Ultimate 2.4G Wireless Controller on macOS systems, particularly its functionality with third-party applications such as Construct 3, a browser-based game development software.
As an indie game developer, I recently acquired the 8BitDo Ultimate controller for its touted compatibility and functionality. While I've primarily used it in Bluetooth mode on my Mac without encountering any significant issues, I've stumbled upon a peculiar problem when using the controller while developing projects in Construct 3, specifically within the preview mode of the game engine.
In attempting to test my projects using Construct 3's preview feature, the controller fails to detect any of my inputs. This is particularly confounding as the controller operates flawlessly when I export a proper macOS build of the game from the engine and play it externally.
To further investigate, I experimented with Nintendo Switch Joy-Cons, which surprisingly worked seamlessly without encountering any issues during testing within Construct 3's preview mode.
Upon reaching out to both Construct 3 and 8BitDo customer support, I was informed that the compatibility restriction with third-party controllers on macOS is due to limitations imposed by Apple, which are beyond their control. Consequently, I sought assistance from Apple Developer Program Support, who directed me to contact the Code-level Technical Support team or inquire on the developer forum.
The lack of compatibility with crucial development tools like Construct 3 significantly hampers my workflow as an indie developer, and I'm eager to find a resolution to this issue.
Thank you for your time, and I'm hopeful that someone within the community might be able to provide guidance on this matter.