I am a simple mac seller ,i buy broken laptops from people and repair them to sell so one day one my customer asked to show him video of 4 my laptops after he got only video all became iCloud LOCK
Summary - my case numbers are 102302104385 + Case Number: 102309395011
my story is simple the customer asked me about video of the Macbook , because as he told me , he was need a confirmation about how are laptops are looks like i do not see any suspicious action here , customer just want me to show him the laptop like online So i did it - just send him video - and that is all then he asked to send video about 3 more Macbooks after it he asked me to Use Erase All Content and Settings so i was sure that there will be no problem - because i just replaced the motherboard two weeks ago - so what can be wrong so when i did it - the Macbook asked if the apple server let him activation and it was refused Somehow person who get the video about laptop did a copy of a signal that apple laptop send to apple activation server and connected it to his apple id and after it enabled FMI FMD - but all time my laptops was turned off
But i have video confirmation in my cases that all laptops are without any Apple Id and have new and fresh mac os
so after it i was not able to pass the activation because i was scammed and unknown person connected 4 my laptops to unknown account , so after that i was not able to pass the activation so in fact they are all bricked now he asked me to pay 1000 $
i told apple about it and they answer me that it is just my fairy tail and it is not possible
i told them that there is a hole in security and identification of apple devices during enabling FMI FMD but as i see they do not care - i think it must about 100 same cases or 1000 - maybe after it they will take care about it
so now i wonder if there any more victims who have the same problem ?
or check here at youtube ServisTT
also i and apple support did full apple diagnostic about all devices - i want apple to compare mac addresses and other mac information with the signal that was emulated with the scammer to prove my words - because the scammer was at different location and his emulation device or software was different between my original one macbook
Steps to reproduce
- https://www.youtube.com/watch?v=58AgEcZvrYg&t=98s or check here at youtube ServisTT
Expected results
i want apple to compare mac addresses and other mac information with the signal that was emulated with the scammer to prove my words - because the scammer was at different location and his emulation device was different between my original one
also if you find out that he used Hardware UUID - so why not to mask it or hide or make enable to see only with the password
Actual results
NO ONE TRUST ME AND NO ONE WANT TO HELP ME