I did the 18.3 update over the weekend and every contact and their information (family names, addresses, photos etc) that was added to my phone over the last year is completely gone. I’ve spent hours on the phone with Apple and their “top” senior account employees with no resolution. I am told my case has been escalated to engineering and they will get back to me in one week. I have zero confidence my issue will be resolved. I’ve gone over and over every action done over the weekend and the only thing I did was erase some emails and do the update. There has to be a way they can see every action made on my phone to find the issue.
For help with system software update, please post in the Apple Support Community. The Apple Developer Forums are for questions about APIs and features intended specifically for developers.
