Hi. I am writing to request clarification regarding the renewal period of the merchant certificate. According to the documentation, Apple issues merchant certificates for 25 months, and this has been the case for several years. However, in the past six months, the issued certificates have been valid for only 3 months, which causes significant inconvenience.
I have reviewed the documentation again and contacted support, but I was only referred back to the same information stating that the certificate should be valid for 25 months. Could you please clarify whether there have been any recent changes to the renewal policy? Additionally, is there a way to extend the certificate's validity to the expected 25-month period?
I would greatly appreciate your assistance in resolving this issue.