Error "The operation couldn't be completed. (CPSErrorDomain error 2.)" in AppClip sheet

Question

Created 5d

Replies 5

Boosts 0

Participants 4

A few days ago scanning NFC tags or QR codes for AppClips with advanced experiences started showing the error "The operation couldn't be completed. (CPSErrorDomain error 2.)" in the AppClip sheet as seen here:

We are providing AppClips to our customers and they trust AppClips to always work, since it is a big part of their business.

Since this is happening at our customers phones and on the phones of their customers, I don't have a sysdiagnose.

I already created a feedback entry about this FB16601674.

We checked everything, our AASA file, the Appstore Experiences.

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Answer 1

chbeer OP

5d

We had another bug with this AppClip sheet, where it's shown for a split second and then the user is forwarded to the website instead.

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Answer 2

DTS Engineer OP

Apple

4d

I don’t have any great experience in App Clips but I wanted to wade in on this bit:

Written by chbeer in 775316021

CPSErrorDomain error 2.

Error 2 translates to something like ‘clip URL unavailable’. It can be raised in a bunch of different circumstances, so it’s hard to offer specific advice based just on that error.

Written by chbeer in 775316021

I don't have a sysdiagnose.

Given the above, I fear that it’ll be hard to make progress on this without one )-:

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

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Answer 3

chbeer OP

4d

@DTS Engineer / Quinn, I was able to reproduce the CPSErrorDomain error 2 while writing a sysdiagnose.

I attached a screenshot and the sysdiagnose file to https://feedbackassistant.apple.com/feedback/16601674

I am looking forward to your analysis, if possible.

As soon as the AppClip specialist is back, I would be very interested into a DTS call if we can further help investigating this problem.

Finding a solution is extremely important for us and our customers.

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Answer 4

vemos_io OP

3d

I am facing this exact same issue. App clips have recently become very inconsistent.

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Answer 5

DTS Engineer OP

Apple

2h

@chbeer, @vemos_io

The operation couldn't be completed. (CPSErrorDomain error 2.)"

The above error code indicates a poor network connection: No Wifi and cellular connection.

If you use iCloud and have a cellular connection (no Wifi), confirm Cellular is enabled for iCloud (Settings > Cellular > iCloud Drive) on your device.

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