App clips QR code is not being recognized and has become unreliable

Hello!

We are writing as we recently have started receiving complaints that the app clips QR codes aren't working well. Users scanning QR codes will be taken to the website, where they don't even get the app clip banner.

It seems to be a recent change, as we started getting complaints about it. I have also noticed this on IOS 17 and IOS 18 devices.

Our application with this app clip has been live for over a year and we haven't had issues before.

Example 1: The user scans an app clip QR code, but sees url and opening just loads the website. It doesn't show even the app clip banner.

After moving back to the camera app and rescanning the QR code it shows the app clip correctly. Also now going back to the website shows the banner popup.

Example 2: I scan app clip QR code. It shows just the website url. I scan another app clip QR code it loads that correctly. Now when I scan the first app clip QR code again it shows it also correctly now.

Example 3: I scan app clip QR code. It shows website url instead of app clip. When I open IOS control center and close it then the camera app refreshes and it shows the app clip button instead the web link.

I have videos of all of these cases that I could upload somewhere if needed. As it seems some links are not allowed here.

Let me know if you need any more input.

Please file a Feedback report, then post the number here.

Feedback report id: FB16805275 Attached 4 videos of the issue replicating. Also QR code which was used

App clips QR code is not being recognized and has become unreliable
 
 
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