Hi,
I recently got a consistent delay from notary tool. I have viewed all your suggestions and understand that it "occasionally" will have further review and take longer time, but then it will be faster.
However, in my case, my app although is accepted many times. It is still significantly delay.
It is a native macOS app called ConniePad. Whenever I submit, it took me 2 days or more to finish notarise, which significantly affect my business. Could you please have a look on it.
For log detail about the time, and the ids:
-------------------------------------------------- createdDate: 2025-04-05T22:54:45.815Z id: 998b5aa8-fc9c-4469-98fe-950d815e734e name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-05T21:32:22.679Z id: c7b1ab49-6f46-4998-8d06-2ffe8a180c8f name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T08:39:52.594Z id: aa33d9d0-9d2f-4296-8fc3-d7e0b404596b name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T01:23:31.077Z id: b0333d78-497d-491c-b36c-bdfb64520296 name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T01:17:20.925Z id: 83aa12f2-f1bb-457f-940a-4c2281cf8a5f name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T01:12:52.932Z id: 0a921069-fb37-469a-bfb0-6be82e9320ba name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T01:03:30.584Z id: a607fe3c-d10f-43d6-a184-e97df7b632fd name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T00:52:47.322Z id: c42d0ca0-db8a-4431-b5b4-646ccfcad003 name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-03T00:28:18.626Z id: 7ef8777f-7add-4440-abb5-3c0b19cf92d4 name: ConniePad.app.zip status: Invalid -------------------------------------------------- createdDate: 2025-04-03T00:24:37.320Z id: 36bb1285-0aeb-4c48-b23c-fac737a3d93f name: ConniePad.app.zip status: Invalid -------------------------------------------------- createdDate: 2025-04-02T23:59:27.940Z id: bb4578a5-a67b-49e8-afd0-a9d707c10091 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-02T08:51:38.295Z id: 93ff89f4-98d3-45ac-9ee8-9483726a9666 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-02T08:19:13.762Z id: 9e4a62df-3d8a-4cfa-ae9e-56ff35ffe137 name: ConniePad-ConverterTool.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-02T04:15:34.508Z id: 7ee43b74-f73f-462a-bb3d-f6bc53b1cb80 name: ConniePad-ConverterTool.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-02T02:11:53.312Z id: d675e8f6-dc30-48e9-9269-9bc376f1b29e name: ConniePad-ConverterTool.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-02T01:30:32.768Z id: 9901f125-4355-4812-936b-97578ac2de2f name: ConniePad-ConverterTool.zip status: Accepted -------------------------------------------------- createdDate: 2025-04-01T20:47:26.035Z id: a79265bc-8ad3-4a4b-ae39-150801aa9da9 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-18T22:39:54.189Z id: b808b676-a41c-4536-b4fd-4b567701adcb name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-18T05:21:23.607Z id: 797f5d4f-cd94-4511-9217-11e57c2c7ac3 name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-18T05:18:30.707Z id: c5b5c260-fb7f-4bda-9548-f5b7e57cb2f3 name: ConniePad.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:45:37.831Z id: f24c1017-9171-4796-bf97-ea47ef83f7ce name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:38:17.981Z id: 8dd0ea7e-e810-48f9-a48f-62dcc1406284 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:33:27.649Z id: 704e339a-4d99-4e5e-8414-deb8b26c57ac name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:32:06.925Z id: 8e9b09b6-e061-4361-abc1-0bbd8f33b599 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:26:52.444Z id: 2b564641-eb87-4de9-a59c-ff5362b8bf4a name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:22:04.790Z id: 1aa158bd-0afd-4c60-8e2f-3029388710ab name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T06:17:17.141Z id: 3bffcf1d-2fd7-41ba-b70c-f85837499736 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-17T02:38:47.102Z id: 2dd2fb47-7dff-4f30-b2e0-d8c2bfcf10f5 name: ConniePad.app.zip status: Accepted -------------------------------------------------- createdDate: 2025-03-14T03:23:54.671Z id: 5cafb2a9-03e3-468e-b918-ff24b17fceee name: ConniePad.app.zip status: Accepted
This is not the pattern I typically see. My experience is that, when folks encounter delays like this, it usually clears without then coming back immediately. That’s why my standard blurb about this says:
As you notarise your apps, the system will learn how to recognize them, and you should see fewer delays.
So, yeah, that’s weird. Weird enough that I asked the notary team to check on your requests. We believe that things are now working as expected. If you continue to see long delay, please reply here and I’ll take another look.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"