Apple pay closes silently

During our Apple Pay integration testing, we encountered an issue that we're unsure how to resolve. Below are the steps we followed:

Created an Apple Pay sandbox test account for Raul and added a test card, following the documentation here: https://developer.apple.com/apple-pay/sandbox-testing/

Opened the Golfmanager platform and initiated a booking.

For payment, selected Apple Pay as the method.

Raul clicked the Apple Pay button on the Golfmanager UI.

He scanned the QR code using his iPhone, logged in with the test account.

Apple Pay began validating our merchant identity and retrieved the wallet token to proceed with payment.

The Apple Pay payment sheet appeared on Raul's iPhone, showing the card details and the amount requested by Golfmanager.

Suddenly, the Apple Pay sheet closed unexpectedly, and we have no insight into what went wrong or what might be missing on our end.

Here is the video: https://drive.google.com/file/d/1r-73edQ9eBZzXi6HoSYYGjKO8LbxBrZi/view?usp=drive_web

Hi @jeriljose,

Please review the following post to learn more about resolving merchant issues for Apple Pay on the Web:

Gathering Required Information for Troubleshooting Apple Pay on the Web Merchant Issues https://developer.apple.com/forums/thread/762994

Specifically, the technote mentioned below, which has a section about the Apple Pay payment sheet dismissing unexpectedly:

TN3174: Diagnosing issues with the Apple Pay payment sheet on your website

https://developer.apple.com/documentation/technotes/tn3174-diagnosing-issues-with-the-apple-pay-payment-sheet-on-your-website

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Apple pay closes silently
 
 
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