Hi Community, We've implemented Sign In with Apple in our application. Our domains are properly registered in the developer console, but we're experiencing inconsistent email functionality with Apple's privacy email service.
Some domains work correctly while others show delivery problems, even though all domains have identical configurations. Apple's console displays green verification status for all domains, yet testing reveals that emails to privacy-protected accounts don't arrive as expected.
We're using SendGrid as our email service provider, and all domains have valid authentication records (SPF, DKIM, DMARC) in place. Has anyone encountered similar inconsistencies with Apple's privacy email service? Would appreciate any configuration tips or troubleshooting guidance. Thanks.
Hi @asfand-seek,
Glad to hear the issue resolved itself. For anyone else with similar issues, please verify that the sender domain is properly configured with SPF, DKIM, and DMARC records. To learn more, see below:
Configure private email relay service https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/
Communicating using the private email relay service
If you're unable to resolve the issue, please see the following forums post, and reply with your Feedback ID:
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
https://developer.apple.com/forums/thread/794191
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
