Hello.
Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything.
We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK.
Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end.
Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service?
Thank you!
Hi @gabrielquadro,
Please see the following post to learn more about troubleshooting email delivery issues with Sign in with Apple:
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
https://developer.apple.com/forums/thread/794191
If you're unable to resolve the issue, please complete the steps outlined within and submit a report via Feedback Assistant. Once submitted, please reply here with the Feedback ID so I can begin my investigation.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
