We have 2 iPhones (16 pro - iOS 18.2, 16 regular - iOS 18.5 ) in single app mode and sometimes we need to shut them down manually. After holding Power and VolumeUp, shutdown screen appears as usual, but the slider isn't responding to touch, as well as the whole screen. After force restart using volume buttons, this issue disappears, but reappears after next phone restart. If we disable single app mode -the issue is gone and touch screen works every time on shutdown screen. Both iPhones share the same behavior. Is there any other way to reliably shut down the iPhone locally without using MDM or a way to fix this issue?
Touch screen stops working on shutdown screen in single app mode
Please file feedback at https://feedbackassistant.apple.com/ about this issue. It would help to take a sysdiagnose when the device is in the state where the touch screen is not responding and attach it to the feedback.
I have filed a feedback report with sysdiagnose files. Will keep it here in case someone else will encounter this problem. https://feedbackassistant.apple.com/feedback/19906314