Hi Apple team,
I have a recently created dev account and submitted two different 20-30 mb .apps for notary through the notary tool. I have read that this should only take minutes at this size of an app but both have been stuck in progress for almost 24+ hours.
Below are the UUIDs of the notary submissions. Also I tried re-submitting but these are also stuck in progress.
Successfully received submission history.
history -------------------------------------------------- createdDate: 2025-09-26T11:46:32.643Z id: 9714758e-e216-496d-80f8-422f77011ebe name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T21:48:46.161Z id: c2a81300-c903-4277-8ef3-70205a690c76 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T18:24:36.205Z id: 42742be1-c7e5-4483-a2c5-95e89086d070 name: <>.zip status: In Progress -------------------------------------------------- createdDate: 2025-09-25T16:35:09.059Z id: a404256e-40c2-4dca-97fc-983e70ea4b7b name: <>.zip status: In Progress
There are limits to what I can say about this aspect of the notarisation process. The response I posted above is the official answer.
Speaking personally, my experience based on helping folks out here on the forums is that:
- The majority of people reporting “held for in-depth analysis” delays are new developers. Hence the “the system will learn” text in the official response.
- This “in-depth analysis” usually completes within a few days.
If you’ve been waiting for long that a week, I’d be happy to investigate further. In that case, please post:
- The request UUID.
- The request creation date
You can get these using the history
subcommand:
% xcrun notarytool history …CREDENTIALS…
Successfully received submission history.
history
…
--------------------------------------------------
createdDate: 2025-03-03T22:15:40.837Z
id: b53042b6-4cbb-4cef-ade4-dae034a69947
name: TestError65.dmg
status: Accepted
--------------------------------------------------
…
If it’s been less than a week, I recommend that you simply wait.
ps If you’d like more context to this, read Q&A with the Mac notary service team.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"