Hello,
I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service.
Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders.
Configuration summary:
Domain: myapp.example
Mail server: OVH SMTP
SPF and DKIM: Active and validated
Domain and sender registered under “Sign in with Apple for Email Communication”
Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam.
Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)?
Thank you for your help!
Hi @jduartehobeen,
Please see the following post to learn more about troubleshooting email delivery issues with Sign in with Apple:
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
https://developer.apple.com/forums/thread/794191
If you're unable to resolve the issue, please complete the steps outlined within and submit a report via Feedback Assistant. Once submitted, please reply here with the Feedback ID so I can begin my investigation.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
