Hi everyone, I am experiencing an iCloud provisioning problem I cannot resolve, and Developer Support has not been able to help.
My App ID:
com.exaqservices.ArkyvTiles
Symptoms: 1. In Xcode (v16.2), enabling iCloud in Signing & Capabilities repeatedly fails with:
The app ID does not include the iCloud container. Click Try Again.
Clicking Try Again does nothing. The error persists forever. 2. In Certificates, Identifiers & Profiles: • The iCloud capability is enabled for this App ID. • The CloudKit container is selected. • But the portal no longer shows the “iCloud Documents” checkbox, which used to be required for ubiquitous document support. 3. Xcode cannot regenerate provisioning profiles because it claims the App ID is missing the iCloud container — even though the container is attached. 4. Provisioning profiles on the Apple Developer site all appear expired, and new ones do not generate correctly. 5. The App Store Connect interface also does not show an iCloud Services section under App Information → Capabilities as older guides describe.
Expected Behavior:
Since iCloud and the CloudKit container are enabled on the App ID, Xcode should successfully enable: • com.apple.developer.icloud-services • com.apple.developer.icloud-container-identifiers • com.apple.developer.ubiquity-container-identifiers (if needed) • com.apple.developer.ubiquity-kvstore-identifier
Instead, the entitlements never propagate.
What I suspect:
This seems like an App ID metadata mismatch or a stale backend entry where: • the CloudKit container is attached but the entitlement isn’t linked, • the “iCloud Documents” flag is missing due to a UI transition, • provisioning profiles cannot be regenerated because the App ID is not updating correctly.
What I need help with:
Can someone from Apple engineering confirm: • Whether my App ID metadata is corrupted, • If entitlements need to be manually refreshed, • Or if the “iCloud Documents” toggle has moved or is no longer exposed?
This is blocking development completely — I cannot build, sign, or deploy the app with iCloud.
Thank you! Alan Metzger