Hi,
All notarization submissions for our new Electron macOS app have been stuck in "In Progress" for over 24 hours, with no logs available.
Environment:
- Team ID: T7632V8V2D
- Certificate: Developer ID Application (valid, identity 83AC47F44D984509D5530439DD32729076B84982)
- Tool: xcrun notarytool submit (Xcode CLI)
- App: Electron 33, signed with hardened runtime, entitlements include allow-jit and allow-unsigned-executable-memory
- File: zip of .app (~236MB for arm64, ~104MB for x64)
- codesign --verify --deep --strict passes with no issues
- Apple System Status shows "Developer ID Notary Service: Available"
Stuck submissions (all "In Progress", no logs available):
- ea0fd8d4-1f2d-4266-aa84-aa3f3ba9a8fb (Apr 8, 09:40 UTC)
- dfaacdd2-1a11-4844-b8b7-b07bae809a7b (Apr 7, 16:49 UTC)
- 8256e1f0-e501-4423-8744-35b5b78ec87f (Apr 7, 10:32 UTC)
- a477d536-d84a-4c25-99ca-d125e0a22de1 (Apr 7, 09:07 UTC)
This is our first time notarizing any app on this developer account. We understand first-time submissions may be routed to in-depth analysis, but 24+ hours with no progress on any of the 4 submissions seems unusual.
Could someone from Apple check our team's queue status? Any guidance would be appreciated. Thank you.