Analytics Report Request (ONE_TIME_SNAPSHOT) for historical data retrieval

Hello,

I am experiencing an issue with the App Store Connect API where a ONE_TIME_SNAPSHOT analyticsReportRequest appears to be stuck in a ghost state for our app.

The issue is as follows:

  1. An initial POST to /v1/analyticsReportRequests was made successfully on Thursday 1st May 2026, returning request ID

  2. A subsequent GET to /v1/analyticsReportRequests/<request ID> returns:

    • Status: 404 NOT_FOUND
    • Detail: "There is no resource of type 'analyticsReportRequests' with id"
  3. However, a new POST to /v1/analyticsReportRequests returns:

    • Status: 409 STATE_ERROR
    • Detail: "You already have such an entity"
  4. A GET to /v1/apps/626148774/analyticsReportRequests?filter[accessType]=ONE_TIME_SNAPSHOT returns:

    • Status: 200 OK
    • data: [] (empty — total: 0)

This is contradictory — the API simultaneously reports that the request does not exist (404) and that it already exists (409), while the app-level listing confirms no active requests.

This has been ongoing for a week. As a workaround we have created an ONGOING request instead, but we still require the ONE_TIME_SNAPSHOT to be unblocked for historical data backfill purposes.

Could you please investigate and manually clear this ghost request on your backend?

Original POST date: Thursday 1st May 2026

Thank you!

Hi there, thanks for detailed report here. Could you please create a Feedback Assistant ticket so we can look into this some more. In the ticket, please include the following:

  • App ID
  • Full API request and response
  • Timestamps of the API request

Please post your ticket number here, and we'll be happy to take a look.

Thanks for getting back to me. I have now submitted a feedback assistant ticket with ticket number FB22730212.

Analytics Report Request (ONE_TIME_SNAPSHOT) for historical data retrieval
 
 
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