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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Jun ’26
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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Helpl - Stuck in "Waiting for Review" Bunker
I have an Event Management App that is meant to be White Labelled for Event Organizers. I've had the App stuck in the same "Waiting for Review" since September. I have been forced to withdraw 2 submissions because they were stuck in review past the Dates of the Events they were created for. I must note that these same Apps are routinely approved and listed in Play Store within a couple of days. Their being stuck in the non-moving App Store process has costed me realy revenue and made me look incompetent in the eyes of potential Clients. The most frustrating part of this is the LACK OF COMMUNICATION from Apple. Talk to use, at the least, and let us know why we're stuck. Deji
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App Stuck in Waiting for Review Since October 27 – No Response to Support or Expedited Review Request
Hello Apple Developer Forums, I am seeking guidance regarding a prolonged App Review delay for my iOS app, NOVA GPS Cambodia. App details: App: NOVA GPS Cambodia Version: 13.8.39 (Build 21) Submitted: October 27, 2026 Current status: Waiting for Review As of November 5, the app has been waiting for review for approximately nine days without any status change. I have already taken the following steps: Contacted Apple Developer Support regarding the review delay. Submitted follow-up inquiries but received no response. Successfully submitted an expedited App Review request, but received no confirmation of approval or denial. Contacted Apple Developer Support again to request investigation and escalation. Despite these efforts, the submission remains in Waiting for Review. Our app is designed for customers using compatible GPS tracking devices, and the delay is affecting our planned public launch. My questions are: Is there any additional action I can take to help resolve this prolonged Waiting for Review status? Is there a way to request an investigation or escalation when previous support inquiries and an expedited review request have received no response? Should I keep the current submission active, or is there any official recommendation for this situation? I would greatly appreciate guidance from Apple staff or developers who have experienced a similar issue. Thank you for your assistance.
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Waiting for Review Megathread
Hi all, It seems like there are a ton of us stuck in a "Waiting for Review" traffic jam, with Apple providing essentially no information on their end. Immensely frustrating. Given that, would people be up for posting their time submitted and (once they receive a review) editing to include the time it took? It would be good to get a sense of how long everyone is waiting. I'll go first: Submitted: October 8 Status: Waiting for review I'll update this post when I hear back.
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New app in review since October 7th (13+ days)
I submitted my new app (ID 6796733340) on the 7th of October. At time of writing it is the 20th October, 13 days after submitting with no update in that time. A support request I submitted has not so far received a response. My submission confirmation gave an expectation of a significantly shorter review time, informing me that 90% of apps get reviewed within 48H. Dear Apple, please could you check to see if there is anything stopping my app from being reviewed.
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First app still "Waiting for Review" 10 days after a Guideline 2.1 reply, with an accepted expedite
Hello, Our first iOS app, Studio Zero (Apple ID 6826462831), has been "Waiting for Review" since 26 October, and we'd be grateful if someone at App Review could check that the submission is in the right queue. Timeline: 24 Oct: first submission. Apple returned it the same day under Guideline 2.1 (Information Needed), asking for a screen recording on a real device and answers to six questions. 25 Oct: we replied in the submission thread with the recording and all six answers. The same text is in the App Review Information notes. 26 Oct: resubmitted. Status "Waiting for Review", submission ID e43452e6-b692-4cdb-9096-51396f9662d4. 30 Oct: we requested an expedited review, which Apple accepted ("We'll expedite review for Studio Zero"). 4 Nov: we opened a Developer Support case, 30000004097344. We have had the automatic receipt but no reply yet. The submission page shows the item as "Waiting for Review", with no open messages or issues. Agreements are accepted and the membership is active. The app is a work tracker for companies (jobs, tasks and team chat). It has no in-app purchases, and it's offered in the US and Canada only. We are not changing or resubmitting the build, so we don't lose our place. Our sales open on 15 November, so we would appreciate any check that the submission is still moving. Thank you, Studio Zero
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App stuck in review
Hello, I am wondering if anyone is able to help. Our app was rejected last week and we submitted about 12 hours later with the fixes. It was initially reviewed in 3 days after an expedited request, apple has informed me the app is still expedited but it has now been another week with no review. We have a launch scheduled for next Monday which we were hoping the app would be live for, but that is now looking unlikley. Is anyone able to provide any help?
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App review (two weeks)
My app has been sitting in Waiting for Review for two weeks now following a resubmission, and I’m wondering if this duration is normal or if there’s anything else I should do.Background: The app was initially rejected under Guideline 4.3(b) - Design - Spam with the following feedback:Guideline 4.3(b) - Design - Spam Issue Description:The app's design, content, and overall concept do not provide the high-quality experience expected of apps on the App Store. The App Store is a marketplace built to help people find great apps, and apps distributed there must offer a meaningful, well-crafted experience. Next Steps:Do not resubmit for review until significant changes have been made to resolve this issue. Revise the app's design, content, and overall concept as needed to deliver the high-quality experience expected of apps on the App Store. After speaking with Apple Support, I made the recommended changes to address the design requirements and fixed the connection issues before resubmitting.Is a 2+ week review period typical for resubmissions after a 4.3(b) rejection, or should I reach out via App Store Connect for an update?
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My app was rejected and I can't seem to get any feedback from Apple
My app was rejected for some sexual content, we are an app that helps couples rediscover their spark. We resubmitted a week ago and asked for a Urgent push as well as filing two cases, and have heard nothing yet. (we removed the objjectional content, although it was supposed to be theraputical) We asked for an expedited review, again nothing back. Since the version published that was rejected is far behind our bugfix, we pulled the app and republished yesterday then submitted an expedited review request, and still haven't heard anything back. Is there a way to escalate as our launch for rebranding was supposed to be Nov 1st, we submitted a week early Thanks for any help.
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Two iOS Apps Stuck Waiting for Review – Multiple Expedited Requests and Support Cases – Can Anyone Help
Title: Two iOS Apps Stuck Waiting for Review – Multiple Expedited Requests and Support Cases – Can Anyone Help? Hi everyone, I'm hoping someone here, particularly an Apple engineer or another developer who has experienced something similar, might be able to offer some advice. I'm the developer and business owner behind WhyDrive, a new UK taxi-booking platform operated by Vamalio Technologies Ltd. We have two applications awaiting App Store review: WhyDrive Customer App: Waiting for Review since 27 October 2026 at 7:06 PM. WhyDrive Driver App: Waiting for Review since 28 October 2026 at 10:26 PM. As of 4 November, neither application has progressed, and we have received no clear explanation for the delays. I fully appreciate that Apple needs to conduct thorough reviews, and I have no objection to that process. However, these two applications are essential to launching our business. What I've already tried: Submitted multiple expedited review requests. Contacted Apple Developer Support repeatedly. have had 2 separate phone calls 45 mins and 30 minutes and still no further on. Requested clarification on whether anything is preventing the reviews from progressing. Asked whether the matter can be escalated or discussed directly with someone from App Review. Unfortunately, despite these efforts, I still have no meaningful update or indication of when either application might be reviewed. The delays are preventing us from launching a service that we have invested considerable time and money developing. My questions are: Has anyone else experienced both their customer-facing and driver-facing applications being delayed simultaneously? Is there an effective way to escalate an App Review delay when expedited requests and Developer Support enquiries have not resolved it? Can an Apple engineer advise whether there is another appropriate channel to investigate this? Is there any way to establish whether an application is genuinely in the review queue or whether something is preventing it from progressing? I'm not asking for either application to bypass Apple's review requirements. I simply want them to be reviewed, or to be told what needs addressing. Any advice or assistance would be genuinely appreciated. Thank you. Stacey walbridge United Kingdom
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DSA trader verification code never arrives – app stuck “Cannot Sell” in EU
The app is marked as "in distribution" but is still not visible in the EU. Pricing and Availability shows Slovenia “Cannot Sell – Trader Status Not Provided”, when applying for trader status, the trader verification code never arrives (tried Hotmail and Gmail for several days). Please escalate or forward this to the team that handles DSA trader verification.
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Urgent: Critical Production Crash Fix Stuck in "Waiting for Review"; live app unusable for all users
Hello App Review team, Our live app crashes within 15–20 seconds of launch for all users and has been unusable since October 29. The update containing the crash fix has been in "Waiting for Review" since October 31, despite multiple accepted expedited review requests and follow-up escalations through Contact Us. Apple ID: 1450809061 Version: 9.1 (iOS) Submission ID: 097aad7f-e972-4bcc-9521-5d6539727d3f Case ID: 103013406646 Context: The update was previously rejected twice for metadata guidelines only, and both issues were addressed the same day. Each time, Apple confirmed the expedited review, but the resubmission has not yet entered review. Could you please look into this submission and let us know if anything is blocking it, or if any action is needed from our side? Our entire live user base is affected. Thank you for your help.
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App Stuck in Waiting for Review After Multiple Review Cycles and App Review Board Involvement
Hi everyone, I’m looking for advice or assistance regarding an unusually prolonged App Review process. Our application was initially submitted on October 11, 2026. Since then, we’ve completed multiple review cycles, submitted a formal appeal, and communicated directly with Apple’s App Review team following the App Review Board’s involvement. On October 27, we received guidance regarding the remaining adjustments, addressed all the outstanding feedback, and resubmitted the application with the requested supporting evidence. However, our latest submission has now remained in “Waiting for Review” for over eight days, despite an expedited review request and several follow-ups through official support channels. We’re preparing for a coordinated commercial launch, and the continued uncertainty is significantly affecting our launch schedule and commitments to partners. We fully respect Apple’s review process and are simply hoping to understand whether our submission is progressing normally or if additional internal verification is required. If anyone from Apple’s App Review team sees this, we’d greatly appreciate assistance in checking the status of our submission or directing us to the appropriate team. Has anyone experienced a similar situation following App Review Board involvement? Was there a particular escalation channel that helped? Thank you for any guidance.
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App has been rejected twice: Guideline 4.3(a) - Design - Spam
Hello everyone, I ask for your help. I made a Colorspeak app (6804846576, https://testflight.apple.com/join/6knHy44U) for colorblind people. It not only recognizes colors like many other apps, but also simulates different forms of colorblindness for friends and relatives of the person with colorblindness. After receiving the first rejection with guideline 4.3(a), I added necessary support for iPhone Duo, added an object recognition feature using the new iOS 27 SDK, and added Siri shortcuts. Wrote a huge comment to the reviewer that presents the app and shows its distinction from the existing apps in the App Store: many of them are abandoned or made for old versions of iOS. A lot of them do not support not only iOS 27, but iOS 26 too. And now I am receiving the same guideline 4.3(a) rejection (submission ID: 9c5e4382-5428-45e4-905e-0fc3d9c15f4e). No additional data: what is wrong, what to fix, and who am I "copying" with this app? I spent a lot of time after my regular work, feel very sorry about it, and hope to deliver it to the store. But blindly trying to change something and send it again may be a reason for a ban of my developer account. I ask for advice: what should I do? It's definitely my app. It's not repacked or copied from somebody else. It has only one bundle ID. It is useful. What's wrong? :(
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App Transfer stuck for a month on Export Compliance – deadlock (neither party can complete the steps)
Hello, I’m facing a deadlock with an app transfer that has been pending for almost a month. Current situation: The transfer is stuck in “Waiting for Export Compliance” / pending export compliance on the recipient’s side. The deadlock: As the transferor, I can no longer make any changes to the app because it is in a pending transfer state. The recipient cannot complete the export compliance / encryption documentation steps either, because the app has not yet been transferred to their account. So neither party is able to perform the actions Apple is asking for. Additional context: The app only uses standard encryption provided by the iOS operating system (HTTPS). It does not use any proprietary or non-exempt encryption. In App Store Connect there are older approved App Encryption Documentation records (from June/July 2025) showing ITSAppUsesNonExemptEncryption = YES, while the app’s Info.plist currently has this key set to false. I have already explained this inconsistency to Developer Support. We still have no resolution or clear path forward. Could someone from Apple (or anyone who has faced a similar deadlock) advise on the correct way to unblock this transfer? Thank you in advance for any help. Case ID: 103015921518
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Guideline 5.1.1(v): Are multiplayer hosting credits and limited free matches account-based features?
Hi everyone, Our multiplayer app’s iOS update was rejected under Guideline 5.1.1(v). App Review said users should be able to purchase non-account-based in-app purchases without registering with personal information. Our hosting model includes: Three free hosted matches per user, with limited features. Paid packs of 5 or 20 hosted matches, and an unlimited-hosting option. A wallet that tracks the host’s remaining credits and entitlements in their account. We explained this model to App Review and are awaiting reconsideration. We understand that storing an entitlement against an account does not, by itself, establish that registration is necessary. For developers who have dealt with similar cases: Would you consider these hosting features account-based under 5.1.1(v), or would you expect Apple to require a guest purchase and hosting flow? Have you had success explaining a similar model to App Review? Is it worth waiting for their response before implementing guest purchases, or does your experience suggest proceeding with the change? We’re looking for practical experience and understand that only App Review can decide our submission. Thanks!
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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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3k
Activity
Jun ’26
App Stuck in "In Review" since October 28
Hi, Our App has had the "In Reiview" status since October 28. There hasn't been any additional movement or correspondence from Apple. This is very unusual. Our target release date of this App Version, frustratingly, keeps getting pushed back. App ID: 1374224676 App Version:  6.1.0 Build: 1 May you please take a look. Thanks!
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56
Activity
3h
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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384
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4h
Helpl - Stuck in "Waiting for Review" Bunker
I have an Event Management App that is meant to be White Labelled for Event Organizers. I've had the App stuck in the same "Waiting for Review" since September. I have been forced to withdraw 2 submissions because they were stuck in review past the Dates of the Events they were created for. I must note that these same Apps are routinely approved and listed in Play Store within a couple of days. Their being stuck in the non-moving App Store process has costed me realy revenue and made me look incompetent in the eyes of potential Clients. The most frustrating part of this is the LACK OF COMMUNICATION from Apple. Talk to use, at the least, and let us know why we're stuck. Deji
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5h
App Stuck in Waiting for Review Since October 27 – No Response to Support or Expedited Review Request
Hello Apple Developer Forums, I am seeking guidance regarding a prolonged App Review delay for my iOS app, NOVA GPS Cambodia. App details: App: NOVA GPS Cambodia Version: 13.8.39 (Build 21) Submitted: October 27, 2026 Current status: Waiting for Review As of November 5, the app has been waiting for review for approximately nine days without any status change. I have already taken the following steps: Contacted Apple Developer Support regarding the review delay. Submitted follow-up inquiries but received no response. Successfully submitted an expedited App Review request, but received no confirmation of approval or denial. Contacted Apple Developer Support again to request investigation and escalation. Despite these efforts, the submission remains in Waiting for Review. Our app is designed for customers using compatible GPS tracking devices, and the delay is affecting our planned public launch. My questions are: Is there any additional action I can take to help resolve this prolonged Waiting for Review status? Is there a way to request an investigation or escalation when previous support inquiries and an expedited review request have received no response? Should I keep the current submission active, or is there any official recommendation for this situation? I would greatly appreciate guidance from Apple staff or developers who have experienced a similar issue. Thank you for your assistance.
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7h
Waiting for Review Megathread
Hi all, It seems like there are a ton of us stuck in a "Waiting for Review" traffic jam, with Apple providing essentially no information on their end. Immensely frustrating. Given that, would people be up for posting their time submitted and (once they receive a review) editing to include the time it took? It would be good to get a sense of how long everyone is waiting. I'll go first: Submitted: October 8 Status: Waiting for review I'll update this post when I hear back.
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8h
New app in review since October 7th (13+ days)
I submitted my new app (ID 6796733340) on the 7th of October. At time of writing it is the 20th October, 13 days after submitting with no update in that time. A support request I submitted has not so far received a response. My submission confirmation gave an expectation of a significantly shorter review time, informing me that 90% of apps get reviewed within 48H. Dear Apple, please could you check to see if there is anything stopping my app from being reviewed.
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8h
App Store Review Delay
Our latest submission has remained in "Waiting for Review" status for over seven days. This is a new version submitted after addressing the issues identified in our previous rejection. We have completed the requested changes and resubmitted the application. We have also attempted to contact the App Review team, but have not received an update.
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8h
First app still "Waiting for Review" 10 days after a Guideline 2.1 reply, with an accepted expedite
Hello, Our first iOS app, Studio Zero (Apple ID 6826462831), has been "Waiting for Review" since 26 October, and we'd be grateful if someone at App Review could check that the submission is in the right queue. Timeline: 24 Oct: first submission. Apple returned it the same day under Guideline 2.1 (Information Needed), asking for a screen recording on a real device and answers to six questions. 25 Oct: we replied in the submission thread with the recording and all six answers. The same text is in the App Review Information notes. 26 Oct: resubmitted. Status "Waiting for Review", submission ID e43452e6-b692-4cdb-9096-51396f9662d4. 30 Oct: we requested an expedited review, which Apple accepted ("We'll expedite review for Studio Zero"). 4 Nov: we opened a Developer Support case, 30000004097344. We have had the automatic receipt but no reply yet. The submission page shows the item as "Waiting for Review", with no open messages or issues. Agreements are accepted and the membership is active. The app is a work tracker for companies (jobs, tasks and team chat). It has no in-app purchases, and it's offered in the US and Canada only. We are not changing or resubmitting the build, so we don't lose our place. Our sales open on 15 November, so we would appreciate any check that the submission is still moving. Thank you, Studio Zero
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8h
App stuck in review
Hello, I am wondering if anyone is able to help. Our app was rejected last week and we submitted about 12 hours later with the fixes. It was initially reviewed in 3 days after an expedited request, apple has informed me the app is still expedited but it has now been another week with no review. We have a launch scheduled for next Monday which we were hoping the app would be live for, but that is now looking unlikley. Is anyone able to provide any help?
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9h
App review (two weeks)
My app has been sitting in Waiting for Review for two weeks now following a resubmission, and I’m wondering if this duration is normal or if there’s anything else I should do.Background: The app was initially rejected under Guideline 4.3(b) - Design - Spam with the following feedback:Guideline 4.3(b) - Design - Spam Issue Description:The app's design, content, and overall concept do not provide the high-quality experience expected of apps on the App Store. The App Store is a marketplace built to help people find great apps, and apps distributed there must offer a meaningful, well-crafted experience. Next Steps:Do not resubmit for review until significant changes have been made to resolve this issue. Revise the app's design, content, and overall concept as needed to deliver the high-quality experience expected of apps on the App Store. After speaking with Apple Support, I made the recommended changes to address the design requirements and fixed the connection issues before resubmitting.Is a 2+ week review period typical for resubmissions after a 4.3(b) rejection, or should I reach out via App Store Connect for an update?
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9h
My app was rejected and I can't seem to get any feedback from Apple
My app was rejected for some sexual content, we are an app that helps couples rediscover their spark. We resubmitted a week ago and asked for a Urgent push as well as filing two cases, and have heard nothing yet. (we removed the objjectional content, although it was supposed to be theraputical) We asked for an expedited review, again nothing back. Since the version published that was rejected is far behind our bugfix, we pulled the app and republished yesterday then submitted an expedited review request, and still haven't heard anything back. Is there a way to escalate as our launch for rebranding was supposed to be Nov 1st, we submitted a week early Thanks for any help.
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9h
Two iOS Apps Stuck Waiting for Review – Multiple Expedited Requests and Support Cases – Can Anyone Help
Title: Two iOS Apps Stuck Waiting for Review – Multiple Expedited Requests and Support Cases – Can Anyone Help? Hi everyone, I'm hoping someone here, particularly an Apple engineer or another developer who has experienced something similar, might be able to offer some advice. I'm the developer and business owner behind WhyDrive, a new UK taxi-booking platform operated by Vamalio Technologies Ltd. We have two applications awaiting App Store review: WhyDrive Customer App: Waiting for Review since 27 October 2026 at 7:06 PM. WhyDrive Driver App: Waiting for Review since 28 October 2026 at 10:26 PM. As of 4 November, neither application has progressed, and we have received no clear explanation for the delays. I fully appreciate that Apple needs to conduct thorough reviews, and I have no objection to that process. However, these two applications are essential to launching our business. What I've already tried: Submitted multiple expedited review requests. Contacted Apple Developer Support repeatedly. have had 2 separate phone calls 45 mins and 30 minutes and still no further on. Requested clarification on whether anything is preventing the reviews from progressing. Asked whether the matter can be escalated or discussed directly with someone from App Review. Unfortunately, despite these efforts, I still have no meaningful update or indication of when either application might be reviewed. The delays are preventing us from launching a service that we have invested considerable time and money developing. My questions are: Has anyone else experienced both their customer-facing and driver-facing applications being delayed simultaneously? Is there an effective way to escalate an App Review delay when expedited requests and Developer Support enquiries have not resolved it? Can an Apple engineer advise whether there is another appropriate channel to investigate this? Is there any way to establish whether an application is genuinely in the review queue or whether something is preventing it from progressing? I'm not asking for either application to bypass Apple's review requirements. I simply want them to be reviewed, or to be told what needs addressing. Any advice or assistance would be genuinely appreciated. Thank you. Stacey walbridge United Kingdom
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10h
DSA trader verification code never arrives – app stuck “Cannot Sell” in EU
The app is marked as "in distribution" but is still not visible in the EU. Pricing and Availability shows Slovenia “Cannot Sell – Trader Status Not Provided”, when applying for trader status, the trader verification code never arrives (tried Hotmail and Gmail for several days). Please escalate or forward this to the team that handles DSA trader verification.
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10h
Urgent: Critical Production Crash Fix Stuck in "Waiting for Review"; live app unusable for all users
Hello App Review team, Our live app crashes within 15–20 seconds of launch for all users and has been unusable since October 29. The update containing the crash fix has been in "Waiting for Review" since October 31, despite multiple accepted expedited review requests and follow-up escalations through Contact Us. Apple ID: 1450809061 Version: 9.1 (iOS) Submission ID: 097aad7f-e972-4bcc-9521-5d6539727d3f Case ID: 103013406646 Context: The update was previously rejected twice for metadata guidelines only, and both issues were addressed the same day. Each time, Apple confirmed the expedited review, but the resubmission has not yet entered review. Could you please look into this submission and let us know if anything is blocking it, or if any action is needed from our side? Our entire live user base is affected. Thank you for your help.
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10h
App Stuck in Waiting for Review After Multiple Review Cycles and App Review Board Involvement
Hi everyone, I’m looking for advice or assistance regarding an unusually prolonged App Review process. Our application was initially submitted on October 11, 2026. Since then, we’ve completed multiple review cycles, submitted a formal appeal, and communicated directly with Apple’s App Review team following the App Review Board’s involvement. On October 27, we received guidance regarding the remaining adjustments, addressed all the outstanding feedback, and resubmitted the application with the requested supporting evidence. However, our latest submission has now remained in “Waiting for Review” for over eight days, despite an expedited review request and several follow-ups through official support channels. We’re preparing for a coordinated commercial launch, and the continued uncertainty is significantly affecting our launch schedule and commitments to partners. We fully respect Apple’s review process and are simply hoping to understand whether our submission is progressing normally or if additional internal verification is required. If anyone from Apple’s App Review team sees this, we’d greatly appreciate assistance in checking the status of our submission or directing us to the appropriate team. Has anyone experienced a similar situation following App Review Board involvement? Was there a particular escalation channel that helped? Thank you for any guidance.
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10h
App has been rejected twice: Guideline 4.3(a) - Design - Spam
Hello everyone, I ask for your help. I made a Colorspeak app (6804846576, https://testflight.apple.com/join/6knHy44U) for colorblind people. It not only recognizes colors like many other apps, but also simulates different forms of colorblindness for friends and relatives of the person with colorblindness. After receiving the first rejection with guideline 4.3(a), I added necessary support for iPhone Duo, added an object recognition feature using the new iOS 27 SDK, and added Siri shortcuts. Wrote a huge comment to the reviewer that presents the app and shows its distinction from the existing apps in the App Store: many of them are abandoned or made for old versions of iOS. A lot of them do not support not only iOS 27, but iOS 26 too. And now I am receiving the same guideline 4.3(a) rejection (submission ID: 9c5e4382-5428-45e4-905e-0fc3d9c15f4e). No additional data: what is wrong, what to fix, and who am I "copying" with this app? I spent a lot of time after my regular work, feel very sorry about it, and hope to deliver it to the store. But blindly trying to change something and send it again may be a reason for a ban of my developer account. I ask for advice: what should I do? It's definitely my app. It's not repacked or copied from somebody else. It has only one bundle ID. It is useful. What's wrong? :(
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2
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92
Activity
10h
App Transfer stuck for a month on Export Compliance – deadlock (neither party can complete the steps)
Hello, I’m facing a deadlock with an app transfer that has been pending for almost a month. Current situation: The transfer is stuck in “Waiting for Export Compliance” / pending export compliance on the recipient’s side. The deadlock: As the transferor, I can no longer make any changes to the app because it is in a pending transfer state. The recipient cannot complete the export compliance / encryption documentation steps either, because the app has not yet been transferred to their account. So neither party is able to perform the actions Apple is asking for. Additional context: The app only uses standard encryption provided by the iOS operating system (HTTPS). It does not use any proprietary or non-exempt encryption. In App Store Connect there are older approved App Encryption Documentation records (from June/July 2025) showing ITSAppUsesNonExemptEncryption = YES, while the app’s Info.plist currently has this key set to false. I have already explained this inconsistency to Developer Support. We still have no resolution or clear path forward. Could someone from Apple (or anyone who has faced a similar deadlock) advise on the correct way to unblock this transfer? Thank you in advance for any help. Case ID: 103015921518
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0
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35
Activity
11h
Guideline 5.1.1(v): Are multiplayer hosting credits and limited free matches account-based features?
Hi everyone, Our multiplayer app’s iOS update was rejected under Guideline 5.1.1(v). App Review said users should be able to purchase non-account-based in-app purchases without registering with personal information. Our hosting model includes: Three free hosted matches per user, with limited features. Paid packs of 5 or 20 hosted matches, and an unlimited-hosting option. A wallet that tracks the host’s remaining credits and entitlements in their account. We explained this model to App Review and are awaiting reconsideration. We understand that storing an entitlement against an account does not, by itself, establish that registration is necessary. For developers who have dealt with similar cases: Would you consider these hosting features account-based under 5.1.1(v), or would you expect Apple to require a guest purchase and hosting flow? Have you had success explaining a similar model to App Review? Is it worth waiting for their response before implementing guest purchases, or does your experience suggest proceeding with the change? We’re looking for practical experience and understand that only App Review can decide our submission. Thanks!
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0
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0
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34
Activity
11h