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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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No response after multiple appeals
I'm hoping someone here has been through a similar situation and can help. Our app was rejected under Guideline 4.3 (Design Spam), but I believe this is a misunderstanding. This app was previously approved under a different developer account — we had to resubmit under a new account due to an internal business restructuring. The app itself has not changed at all. Here's the timeline: May 24 — Filed an appeal May 26 — Filed another appeal Jun 4 — Filed another appeal Jun 7 (today) — Filed yet another appeal It has now been over 2 weeks since the first appeal with no response whatsoever. This is genuinely just a resubmission of an already-approved app due to a company account change — not an attempt to game the review process in any way. The situation is urgent as we have a launch scheduled for this week. Every day of delay is directly affecting our users and timeline. Has anyone experienced this? How did you get it resolved? Is there any way to escalate beyond the Resolution Center? Any advice would be truly appreciated.
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App Store Connect Pending Termination Notice — no response after multiple appeals and support case
Hello, I received a Pending Termination Notice for my Apple Developer Program account. I submitted my first appeal on May 19, 2026. After receiving no response for an extended period, I submitted a second appeal with additional clarification and information. Most recently, I opened an Apple Developer Program Support case on June 2, 2026. I received the automatic confirmation email and case ID, but I have not received any further communication. At this time: My App Store Connect account remains accessible. I have not received a final decision. I have not received any request for additional information. I have not received any update regarding the status of the review. I understand that account reviews may take time, but I am unsure whether this length of silence is normal for a Pending Termination Notice case. Has anyone experienced a similar situation? Is there any recommended way to follow up, or should I simply continue waiting for a response from Apple? Thank you for any guidance.
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Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
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App stuck in "Waiting for Review" for 17+ days first submission, hardware companion app
Hello App Review Team, My team's first app submission has been in "Waiting for Review" status for 17 days with no movement, and I would appreciate any visibility you can provide on its current state. Submission details: App name: Motor İzleme Submission ID: fb2151a2-969e-458b-b57b-9fc7a982e168 Submitted: May 20, 2026 at 10:24 PM Version: 1.0 (build 2) Current status: Waiting for Review (17 days) Account type: Organization (first submission under this account) About the app: Motor İzleme is a hardware companion app that communicates with our physical device over Bluetooth Low Energy. Because reviewers cannot physically test the device without the hardware, we have provided the following materials with the submission to support the review: A demonstration video showing the full app-to-hardware interaction (linked in App Review Notes) Detailed App Review Notes explaining the BLE communication flow App screenshots covering all primary screens Clear handling of the no-device state (the app does not crash or hang — it shows appropriate prompts when Bluetooth is off or no device is found) I want to be transparent: I am not requesting expedited review and I understand the team is operating under heavy submission volume in 2026. I am simply asking whether this submission may have been overlooked, or whether there is anything additional I can provide to help the review proceed. This launch is tied to a commitment with our business partner, and the extended delay is beginning to impact business obligations on our end. Any update would be greatly appreciated. Thank you for your time. Best regards, Saadettin Yıldırım
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Annual In-App Purchase stuck In Review — unable to update review screenshot
Our monthly auto-renewable subscription (Lure Genius Pro Monthly) was approved within 36 hours. The annual SKU (Lure Genius Pro Annual, same subscription group) has been "In Review" for several weeks. Is it possibly because the review screenshot currently attached shows our Stripe web checkout, which is not how the product is sold on iOS — on iOS it's purchased via StoreKit / RevenueCat. If necessary, I can replace the screenshot with the StoreKit purchase sheet and update the review notes, but the fields are locked while the SKU is In Review and I don't see a "Remove from Review" option. Could you either approve the annual subscription or release it back to me so I can correct the metadata, or pass this note to the reviewer? Thank you.
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Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
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IAP and Subscriptions
I would like to explain the current situation regarding our subscriptions and ask a few clarification questions to ensure that our implementation fully complies with App Store requirements. Current Status We have successfully configured our subscriptions in App Store Connect. All subscription products currently appear as “Waiting for Review.” Paid Apps Agreement has been accepted and is active. Banking and tax information are completed and active. RevenueCat integration is working correctly. In TestFlight, the app is now able to: Fetch products successfully Display localized Turkish pricing Open the native Apple purchase sheet Start sandbox purchase flow successfully We can now see Apple’s native TestFlight subscription purchase popup with the correct products and prices, which indicates that StoreKit communication is functioning correctly. However, we are still confused about the review/submission relationship between: The app version submission The first subscription review Existing “Waiting for Review” subscription states Questions Since the subscriptions already show “Waiting for Review,” does this mean they are correctly attached to the currently reviewed app version? Or do we still need to create an entirely new app version submission and manually re-add all subscriptions from the “In-App Purchases and Subscriptions” section before review can continue? The subscriptions are already accessible in TestFlight sandbox purchase flow. Does this confirm that our StoreKit configuration is now technically valid for review? If there is still a configuration issue on our side, could you please clarify exactly which step is missing: attaching subscriptions to a specific binary, submitting the first subscription with a new app version, or another App Store Connect configuration requirement? Our goal is to fully comply with App Store policies and avoid submitting another incorrect review build.
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StoreKit Product Retrieval Issue During App Review
Hello, We are experiencing the exact same behavior described in the following Apple Developer Forum thread: https://developer.apple.com/forums/thread/827016 The issue appears to be isolated to the App Review environment and matches our current rejection under Guideline 2.1 - Performance. On our side, the subscription system is functioning correctly and consistently in TestFlight using the exact same build that was reviewed. We tested on multiple physical devices using Sandbox tester accounts and confirmed that: StoreKit successfully returns all subscription products RevenueCat offerings load correctly Localized pricing is displayed properly Purchases complete successfully Restore purchases also work as expected However, during App Review, the review notes indicate that the product list is empty, which causes the paywall to fail loading. We would like to emphasize that: The In-App Purchases are attached to the submitted app version Product identifiers exactly match between App Store Connect and the application code Agreements, tax, and banking information are active The products are marked as available for sale The same binary works correctly in TestFlight Because the issue cannot be reproduced outside the review environment, we currently have no reliable way to diagnose or validate a permanent fix. At this point, we suspect there may be an intermittent StoreKit product retrieval issue affecting the App Review environment specifically. If possible, could you please: Verify whether StoreKit product retrieval is functioning correctly in the review sandbox environment Share any diagnostic logs related to the failed product request Confirm whether the review device successfully connects to App Store sandbox services Provide any additional guidance for reproducing the App Review behavior locally We are fully committed to resolving the issue and ensuring compliance with App Store requirements, but currently the behavior appears environment-specific and non-reproducible from our side. Thank you very much for your assistance and support. Best regards, Mert Akgün
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Testflight builds expired all at once
Anyone is experiencing this issue? Today without any reason we can think of, all of our builds were expired on Testflight. Without knowing what happened, then we tried to add a new build, that it it seems to be in good shape on Testflight, even with the mark green meaning is ready to be tested. Even though, by trying to install the app on iOS using TF, we are getting a message saying "The requested app is not available"
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TestFlight External Testing Build Stuck in “Waiting for Review” for Several Days
Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.
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22h
TestFlight External Testing Build Stuck in “Waiting for Review” for Several Days
Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.
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TestFlight: "The requested app is not available or doesn't exist" - Cannot install any build for over a week
Hello everyone, I've been unable to install any TestFlight build on my device for over a week. Every build shows "Complete" in App Store Connect, but installation always fails with the same error. I also submitted a support ticket to Apple Developer Support over a week ago but have not received any response. I'm posting here hoping someone from the community or Apple team can help. Error Message "The requested app is not available or doesn't exist" (Turkish: "İstenen uygulama kullanılamıyor veya yok") Environment Device: iPhone 17 Pro Max iOS: 26.4.2 App: Easyway Digital Library Bundle ID: com.abacusai.turkishsocialme.t1777823268 Build Framework: React Native (Expo SDK 54) What I've Tried (Nothing Works) ✅ Multiple builds uploaded (build 4, 5, 6, 7, 8) — all show "Complete" ✅ Deleted and reinstalled TestFlight app ✅ Signed out and back into Apple ID on device ✅ Restarted iPhone ✅ Tried different browsers (Safari, Chrome, Firefox) ✅ Tried Internal Testing — receive email but can't install ✅ Tried External Testing — same error ✅ Tried creating Public Link — same error ✅ Cleared browser cache, tried Incognito mode ✅ Verified Export Compliance (ITSAppUsesNonExemptEncryption: false) ✅ Paid Apps Agreement: Active ✅ Free Apps Agreement: Active ✅ Bank & Tax info: Complete Build Status in App Store Connect Version & Build: 1.0.1 (8) Status: Complete Date Created: May 15, 2026 Timeline May 8, 2026: First build uploaded — same error started May 10, 2026: Paid Apps Agreement activated May 15, 2026: Still the same error after 8 builds Apple Support — No Response Submitted a support ticket on approximately May 8, 2026 Category: App Store Connect & TestFlight Issue: Cannot install builds via TestFlight Status: No response received after over 1 week No case number update, no email reply Questions Has anyone experienced this with a new app on TestFlight? Is there a known issue with TestFlight and new Bundle IDs? Could this be related to the Paid Apps Agreement activation delay? Is there a way to reset the TestFlight state for a Bundle ID? How can I escalate my support ticket if there's no response? I'm completely stuck — I cannot test my app at all. Any help or guidance would be greatly appreciated. Thank you!
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Revoked your certificate (iOS Distribution)
I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don
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TestFlight external build stuck in "Waiting for Review" ~3 days, never entered review
Hello, Hoping someone from App Review can look into a TestFlight external build that has been sitting in "Waiting for Review" and has never transitioned to "In Review." App name: jukbox. App Apple ID: 6776133667 Build: 1.1.0 (9) Submitted for Beta App Review: June 3, 2026, around 3 PM ET Status: still "Waiting for Review," never moved to "In Review" No messages in Resolution Center, no metadata rejection, no requests for additional information First build submitted on a new developer account; all agreements are active and signed Filed a Contact Us request about 32 hours ago (Case ID: [your case number]) with no response yet Could someone confirm the status and help get it moving? Happy to provide anything else needed. Thank you.
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App stuck in “Waiting for Review” since April 23 despite Developer Support escalation
Hello, I need help with an App Store Connect review issue that has become very frustrating. My iOS app “Mamos Trend Color” has been stuck in “Waiting for Review” since April 23, 2026 at 09:41. App details: App name: Mamos Trend Color App Apple ID: 6762326235 Platform: iOS Version: 1.1 Current status: Waiting for Review Submitted on: April 23, 2026 at 09:41 I already contacted Apple Developer Support. On May 26, 2026, Developer Support confirmed that there was no update on the review and said the issue had been escalated to the App Review team. Unfortunately, nothing has changed since then. The app is still not in review, there is no rejection, no message, no request for information, and no visible progress in App Store Connect. This is not a normal review delay anymore. It looks like the submission is stuck somewhere in the system. I am honestly very disappointed by the lack of transparency. I paid for the Apple Developer Program, submitted the app correctly, followed the App Store Connect process, opened a support request, waited after escalation, and I still have no clear answer. I fully understand that the Apple Developer Program fee does not guarantee app approval. But I do expect a working review process, clear communication, and a way to resolve a submission that appears blocked for weeks. Can someone from Apple please manually check this submission or tell me exactly what I need to do? Specifically: Is the app still waiting in the normal review queue? Has the review actually been escalated to App Review? Is there a hidden issue with the app record? Should I remove the current submission and submit a new build? Is there another official channel to resolve this kind of stuck status? I can provide the Developer Support case number privately if needed. Thank you.
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App Clips - Loses ASC configuration every new app version
Every time I create an update for my application, the "App Clip" section on the "App Information" page on App Store Connect "forgets" the app clip information entered for the previous version. There used to be an "Apply previous" button in this section but it appears to have disappeared? Is there a way I can determine if this is a bug or if something in my configuration changed? I'm not even sure what I would provide if I filed this as a bug report.
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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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Transition from "Mac Catalyst" to "Designed for iPad"
Since the App Store only allows adding one native app, I want to disable my “Mac Catalyst” version app to enable its “Designed for iPad” version. How can I achieve this?
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2h
No response after multiple appeals
I'm hoping someone here has been through a similar situation and can help. Our app was rejected under Guideline 4.3 (Design Spam), but I believe this is a misunderstanding. This app was previously approved under a different developer account — we had to resubmit under a new account due to an internal business restructuring. The app itself has not changed at all. Here's the timeline: May 24 — Filed an appeal May 26 — Filed another appeal Jun 4 — Filed another appeal Jun 7 (today) — Filed yet another appeal It has now been over 2 weeks since the first appeal with no response whatsoever. This is genuinely just a resubmission of an already-approved app due to a company account change — not an attempt to game the review process in any way. The situation is urgent as we have a launch scheduled for this week. Every day of delay is directly affecting our users and timeline. Has anyone experienced this? How did you get it resolved? Is there any way to escalate beyond the Resolution Center? Any advice would be truly appreciated.
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3h
App Store Connect Pending Termination Notice — no response after multiple appeals and support case
Hello, I received a Pending Termination Notice for my Apple Developer Program account. I submitted my first appeal on May 19, 2026. After receiving no response for an extended period, I submitted a second appeal with additional clarification and information. Most recently, I opened an Apple Developer Program Support case on June 2, 2026. I received the automatic confirmation email and case ID, but I have not received any further communication. At this time: My App Store Connect account remains accessible. I have not received a final decision. I have not received any request for additional information. I have not received any update regarding the status of the review. I understand that account reviews may take time, but I am unsure whether this length of silence is normal for a Pending Termination Notice case. Has anyone experienced a similar situation? Is there any recommended way to follow up, or should I simply continue waiting for a response from Apple? Thank you for any guidance.
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155
Activity
7h
Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
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51
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7h
App stuck in "Waiting for Review" for 17+ days first submission, hardware companion app
Hello App Review Team, My team's first app submission has been in "Waiting for Review" status for 17 days with no movement, and I would appreciate any visibility you can provide on its current state. Submission details: App name: Motor İzleme Submission ID: fb2151a2-969e-458b-b57b-9fc7a982e168 Submitted: May 20, 2026 at 10:24 PM Version: 1.0 (build 2) Current status: Waiting for Review (17 days) Account type: Organization (first submission under this account) About the app: Motor İzleme is a hardware companion app that communicates with our physical device over Bluetooth Low Energy. Because reviewers cannot physically test the device without the hardware, we have provided the following materials with the submission to support the review: A demonstration video showing the full app-to-hardware interaction (linked in App Review Notes) Detailed App Review Notes explaining the BLE communication flow App screenshots covering all primary screens Clear handling of the no-device state (the app does not crash or hang — it shows appropriate prompts when Bluetooth is off or no device is found) I want to be transparent: I am not requesting expedited review and I understand the team is operating under heavy submission volume in 2026. I am simply asking whether this submission may have been overlooked, or whether there is anything additional I can provide to help the review proceed. This launch is tied to a commitment with our business partner, and the extended delay is beginning to impact business obligations on our end. Any update would be greatly appreciated. Thank you for your time. Best regards, Saadettin Yıldırım
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87
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8h
Annual In-App Purchase stuck In Review — unable to update review screenshot
Our monthly auto-renewable subscription (Lure Genius Pro Monthly) was approved within 36 hours. The annual SKU (Lure Genius Pro Annual, same subscription group) has been "In Review" for several weeks. Is it possibly because the review screenshot currently attached shows our Stripe web checkout, which is not how the product is sold on iOS — on iOS it's purchased via StoreKit / RevenueCat. If necessary, I can replace the screenshot with the StoreKit purchase sheet and update the review notes, but the fields are locked while the SKU is In Review and I don't see a "Remove from Review" option. Could you either approve the annual subscription or release it back to me so I can correct the metadata, or pass this note to the reviewer? Thank you.
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10h
Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
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70
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16h
Mac Store search defaults to IOS Apps devastating Mac Catalyst sales.
Mac Store search results now default to IOS Apps, devastating Mac Catalyst sales. To compound this issue, there is no way for Mac Catalyst developers to remove their Mac Catalyst version so that their IOS app (for iPad) will appear. They are invisible. I've contacted Apple but no reply yet. Any thoughts?
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16h
IAP and Subscriptions
I would like to explain the current situation regarding our subscriptions and ask a few clarification questions to ensure that our implementation fully complies with App Store requirements. Current Status We have successfully configured our subscriptions in App Store Connect. All subscription products currently appear as “Waiting for Review.” Paid Apps Agreement has been accepted and is active. Banking and tax information are completed and active. RevenueCat integration is working correctly. In TestFlight, the app is now able to: Fetch products successfully Display localized Turkish pricing Open the native Apple purchase sheet Start sandbox purchase flow successfully We can now see Apple’s native TestFlight subscription purchase popup with the correct products and prices, which indicates that StoreKit communication is functioning correctly. However, we are still confused about the review/submission relationship between: The app version submission The first subscription review Existing “Waiting for Review” subscription states Questions Since the subscriptions already show “Waiting for Review,” does this mean they are correctly attached to the currently reviewed app version? Or do we still need to create an entirely new app version submission and manually re-add all subscriptions from the “In-App Purchases and Subscriptions” section before review can continue? The subscriptions are already accessible in TestFlight sandbox purchase flow. Does this confirm that our StoreKit configuration is now technically valid for review? If there is still a configuration issue on our side, could you please clarify exactly which step is missing: attaching subscriptions to a specific binary, submitting the first subscription with a new app version, or another App Store Connect configuration requirement? Our goal is to fully comply with App Store policies and avoid submitting another incorrect review build.
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147
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19h
StoreKit Product Retrieval Issue During App Review
Hello, We are experiencing the exact same behavior described in the following Apple Developer Forum thread: https://developer.apple.com/forums/thread/827016 The issue appears to be isolated to the App Review environment and matches our current rejection under Guideline 2.1 - Performance. On our side, the subscription system is functioning correctly and consistently in TestFlight using the exact same build that was reviewed. We tested on multiple physical devices using Sandbox tester accounts and confirmed that: StoreKit successfully returns all subscription products RevenueCat offerings load correctly Localized pricing is displayed properly Purchases complete successfully Restore purchases also work as expected However, during App Review, the review notes indicate that the product list is empty, which causes the paywall to fail loading. We would like to emphasize that: The In-App Purchases are attached to the submitted app version Product identifiers exactly match between App Store Connect and the application code Agreements, tax, and banking information are active The products are marked as available for sale The same binary works correctly in TestFlight Because the issue cannot be reproduced outside the review environment, we currently have no reliable way to diagnose or validate a permanent fix. At this point, we suspect there may be an intermittent StoreKit product retrieval issue affecting the App Review environment specifically. If possible, could you please: Verify whether StoreKit product retrieval is functioning correctly in the review sandbox environment Share any diagnostic logs related to the failed product request Confirm whether the review device successfully connects to App Store sandbox services Provide any additional guidance for reproducing the App Review behavior locally We are fully committed to resolving the issue and ensuring compliance with App Store requirements, but currently the behavior appears environment-specific and non-reproducible from our side. Thank you very much for your assistance and support. Best regards, Mert Akgün
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41
Activity
19h
Testflight builds expired all at once
Anyone is experiencing this issue? Today without any reason we can think of, all of our builds were expired on Testflight. Without knowing what happened, then we tried to add a new build, that it it seems to be in good shape on Testflight, even with the mark green meaning is ready to be tested. Even though, by trying to install the app on iOS using TF, we are getting a message saying "The requested app is not available"
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2.4k
Activity
22h
TestFlight External Testing Build Stuck in “Waiting for Review” for Several Days
Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.
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52
Activity
22h
TestFlight External Testing Build Stuck in “Waiting for Review” for Several Days
Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.
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13
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22h
TestFlight: "The requested app is not available or doesn't exist" - Cannot install any build for over a week
Hello everyone, I've been unable to install any TestFlight build on my device for over a week. Every build shows "Complete" in App Store Connect, but installation always fails with the same error. I also submitted a support ticket to Apple Developer Support over a week ago but have not received any response. I'm posting here hoping someone from the community or Apple team can help. Error Message "The requested app is not available or doesn't exist" (Turkish: "İstenen uygulama kullanılamıyor veya yok") Environment Device: iPhone 17 Pro Max iOS: 26.4.2 App: Easyway Digital Library Bundle ID: com.abacusai.turkishsocialme.t1777823268 Build Framework: React Native (Expo SDK 54) What I've Tried (Nothing Works) ✅ Multiple builds uploaded (build 4, 5, 6, 7, 8) — all show "Complete" ✅ Deleted and reinstalled TestFlight app ✅ Signed out and back into Apple ID on device ✅ Restarted iPhone ✅ Tried different browsers (Safari, Chrome, Firefox) ✅ Tried Internal Testing — receive email but can't install ✅ Tried External Testing — same error ✅ Tried creating Public Link — same error ✅ Cleared browser cache, tried Incognito mode ✅ Verified Export Compliance (ITSAppUsesNonExemptEncryption: false) ✅ Paid Apps Agreement: Active ✅ Free Apps Agreement: Active ✅ Bank & Tax info: Complete Build Status in App Store Connect Version & Build: 1.0.1 (8) Status: Complete Date Created: May 15, 2026 Timeline May 8, 2026: First build uploaded — same error started May 10, 2026: Paid Apps Agreement activated May 15, 2026: Still the same error after 8 builds Apple Support — No Response Submitted a support ticket on approximately May 8, 2026 Category: App Store Connect & TestFlight Issue: Cannot install builds via TestFlight Status: No response received after over 1 week No case number update, no email reply Questions Has anyone experienced this with a new app on TestFlight? Is there a known issue with TestFlight and new Bundle IDs? Could this be related to the Paid Apps Agreement activation delay? Is there a way to reset the TestFlight state for a Bundle ID? How can I escalate my support ticket if there's no response? I'm completely stuck — I cannot test my app at all. Any help or guidance would be greatly appreciated. Thank you!
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533
Activity
22h
Revoked your certificate (iOS Distribution)
I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don
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8
Activity
22h
TestFlight external build stuck in "Waiting for Review" ~3 days, never entered review
Hello, Hoping someone from App Review can look into a TestFlight external build that has been sitting in "Waiting for Review" and has never transitioned to "In Review." App name: jukbox. App Apple ID: 6776133667 Build: 1.1.0 (9) Submitted for Beta App Review: June 3, 2026, around 3 PM ET Status: still "Waiting for Review," never moved to "In Review" No messages in Resolution Center, no metadata rejection, no requests for additional information First build submitted on a new developer account; all agreements are active and signed Filed a Contact Us request about 32 hours ago (Case ID: [your case number]) with no response yet Could someone confirm the status and help get it moving? Happy to provide anything else needed. Thank you.
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70
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22h
Waiting for review
I have submitted my app since the last 3 weeks, until now it is still "Waiting for review" I also did not receive any errors or notifications saying why its stuck. Can someone help me?
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Activity
22h
App stuck in “Waiting for Review” since April 23 despite Developer Support escalation
Hello, I need help with an App Store Connect review issue that has become very frustrating. My iOS app “Mamos Trend Color” has been stuck in “Waiting for Review” since April 23, 2026 at 09:41. App details: App name: Mamos Trend Color App Apple ID: 6762326235 Platform: iOS Version: 1.1 Current status: Waiting for Review Submitted on: April 23, 2026 at 09:41 I already contacted Apple Developer Support. On May 26, 2026, Developer Support confirmed that there was no update on the review and said the issue had been escalated to the App Review team. Unfortunately, nothing has changed since then. The app is still not in review, there is no rejection, no message, no request for information, and no visible progress in App Store Connect. This is not a normal review delay anymore. It looks like the submission is stuck somewhere in the system. I am honestly very disappointed by the lack of transparency. I paid for the Apple Developer Program, submitted the app correctly, followed the App Store Connect process, opened a support request, waited after escalation, and I still have no clear answer. I fully understand that the Apple Developer Program fee does not guarantee app approval. But I do expect a working review process, clear communication, and a way to resolve a submission that appears blocked for weeks. Can someone from Apple please manually check this submission or tell me exactly what I need to do? Specifically: Is the app still waiting in the normal review queue? Has the review actually been escalated to App Review? Is there a hidden issue with the app record? Should I remove the current submission and submit a new build? Is there another official channel to resolve this kind of stuck status? I can provide the Developer Support case number privately if needed. Thank you.
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19
Activity
22h
App Clips - Loses ASC configuration every new app version
Every time I create an update for my application, the "App Clip" section on the "App Information" page on App Store Connect "forgets" the app clip information entered for the previous version. There used to be an "Apply previous" button in this section but it appears to have disappeared? Is there a way I can determine if this is a bug or if something in my configuration changed? I'm not even sure what I would provide if I filed this as a bug report.
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89
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