App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

Since around October 5, the App Store has stopped delivering App Preview videos for the iPhone platform. This is not a settings or device issue — it's visible in Apple's own server response. Reproduce in 30 seconds, no device needed: https://apps.apple.com/us/app/candy-crush-saga/id553834731?platform=ipad — preview video present (plays on hover). Same URL with ?platform=iphone — no preview, no poster frame; carousel starts at screenshot 1. View source: the ipad response contains an apptrailers.itunes.apple.com/…/*.m3u8 reference; the iphone response contains none. Same result for Wordscapes, my own app (LineSpell, id6795994376, preview verified in Media Manager), and the UK storefront. The Internet Archive has the Candy Crush iPhone page carrying the stream in every snapshot from March 2025 through Oct 5, 2026 12:06 UTC (web.archive.org/web/20261005120601id_/https://apps.apple.com/us/app/candy-crush-saga/id553834731), so this began between Oct 5 and Oct 8 — coinciding with the Asset Library / creative-assets launch on Oct 5. On device: iPhone 17 Pro (iOS 27.0.1) and iPads on iPadOS 26.6.2 / 26.7.1 show no previews or poster frames for any app. An iPad Pro 12.9" on iPadOS 16.7.16, same Apple Account and network, shows all of them. In-App Event videos play fine on the affected devices. As of Oct 8, 1:30 PM ET: still absent for Candy Crush and LineSpell; NYT Games' iPhone page has a stream again, so it may be recovering progressively. Filed as FB25109947 and Developer Support case 102990230664. If you're seeing the same, please add your FB number here — and if your iPhone previews have come back, say when.

Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds

I’ve been waiting almost 3 weeks since I submitted my app for review and it still says “waiting for review”. Is this normal? Apple ID: 6768936329

Hi all. Looking for any guidance from Apple folks who watch this board. I have two apps on a new developer account that have sat in "Waiting for Review" for ten days: Headed Back 0.1.0 (app 6818855256), submitted Oct 3 at 8:40 PM ET Headed In 0.3.0 (app 6817955207), submitted Oct 3 at 4:24 PM ET Headed Back got a Guideline 2.1 Information Needed request on Oct 3. I answered every question the same evening, attached the requested iPhone screen recording to the version's App Review Information, and resubmitted. Nothing has moved since. An expedited review request was approved on Oct 9. Three smaller study apps on the same account have been waiting since Oct 9 (also after answering a 2.1 questionnaire). I opened a status request with Developer Support on Oct 12 (case 102991644523) and have the auto-reply only. Phone support points back to the web form. Is there anything else I should be doing here, or is this a normal wait after a 2.1 questionnaire on a new account? I am happy to supply anything App Review needs. Thanks.

Our first iOS app submission (Apple ID 6782193284, version 1.0) was submitted on October 2 and still shows “Waiting for Review.” No reviewer messages have arrived in App Store Connect, and agreements, tax, and banking are active. We sent a support request on October 8 and have only received the automatic reply. Could App Review confirm that the submission is in the queue and tell us if anything is needed from us? Thank you.

I'm writing this post to express my serious frustration and disappointment with Apple's App Review process. We submitted our app, Virtual Pro Association, on September 28, 2026. Today is October 13, and after 15 days, our app is still not approved. Here is the timeline: September 28: Initial submission. October 6: Apple finally started reviewing our app after approximately 8 days. October 6: The app was rejected. We fixed the reported issues and resubmitted it within approximately one hour. October 13: Seven more days have passed, and our app is still stuck in "Waiting for Review." We even requested an expedited review, which Apple accepted. Apple explicitly stated that if our submission was rejected, the corrected version would automatically return to the expedited review queue. So what exactly does "expedited" mean if we are still waiting after all this time? We have contacted Apple Developer Support multiple times, but all we receive are generic responses telling us to wait, without any meaningful explanation or estimated timeline. This is not acceptable. Behind every application, there are real people working hard. Developers, designers, administrators, and entire teams invest countless hours building, testing, and preparing their products for launch. We have responsibilities, deadlines, communities waiting for our services, and projects that depend on these releases. Apple cannot simply leave developers waiting indefinitely without transparency or accountability. We pay an annual fee to participate in the Apple Developer Program. We understand that app reviews are necessary for security and quality, and we fully support that process. But paying developers should reasonably expect an efficient review service, clear communication, and predictable procedures. If Apple's App Review team cannot handle the current volume of submissions, Apple should invest in hiring more reviewers and improving its review infrastructure. Developers should not have to repeatedly contact support, request expedited reviews, and post on forums just to find out why their applications are sitting in a queue for weeks. We are not asking Apple to approve applications without reviewing them. We are asking Apple to review them within a reasonable timeframe. Our app has been tested extensively, the reported issues were corrected immediately, and we have done everything requested of us. Yet we are still waiting. 15 days. An approved expedited review request. A corrected submission. No meaningful progress. Apple, developers deserve better. We need transparency, accountability, and a review process that respects the time and work of the people who build applications for your ecosystem. How many other developers are experiencing the same situation right now?

Hello App Review Team, Our application, onTrak Cuesports, was initially reviewed within approximately 24 hours and rejected solely because the EULA link was missing from the app description. We corrected this immediately and resubmitted the application. It has now been nine days since resubmission, with no further review activity or communication. We contacted Apple Developer Support six days ago and submitted an expedited review request two days ago. Unfortunately, we have received no response to either enquiry, and telephone support is currently unavailable. Our official commercial launch is scheduled for 16 October 2026, just three days away. Our Android application is approved and ready for release, and our marketing materials and advertising campaigns have been prepared around a simultaneous launch on both platforms. This prolonged delay is now placing our planned launch at serious risk, potentially resulting in disruption to our marketing commitments and commercial plans. Given that the original rejection concerned a straightforward metadata correction rather than an application functionality issue, I would be extremely grateful if the corrected submission could be reviewed as a priority. Could you please confirm: Whether our application is correctly queued for review. Whether there are any outstanding issues preventing approval. Whether our existing expedited review request can be considered in light of our imminent launch date. We have worked extensively towards this launch and would greatly appreciate your assistance in ensuring it can proceed as scheduled. Thank you for your time and consideration. Kind regards, onTrak Cuesports

Hello App Review Team, My app EPOS Companion has been in "Waiting for Review" since October 9, 2026 and hasn't moved to "In Review" yet. App: EPOS Companion Platform: iOS Version: 1.0 (build 1.1.0 (4)) Submitted: October 9, 2026 Submission ID: b0ea5a94-7e37-408d-9676-3c80984feb3b Items submitted: App version 1.0 and an App Preview This is the app's first submission. There are no messages or requests for more information in App Store Connect. I understand review times can vary, and I've seen other developers mention delays this month. Could someone confirm whether my submission is still in the normal queue, or whether anything is needed from me? Thank you.

App: BimPA Apple ID: 6806297858 Version: iOS 1.0 Submitted: Oct 6, 2026 at 2:42 AM Status: Waiting for Review Expedited review requested Support case: 102989955225, no reply yet The submission has still not entered review. Is anyone else experiencing the same issue?

Our new app, Know Your Rights NSW (Apple ID 6818719576), was submitted on 3 October 2026 and has remained in “Waiting for Review” without ever entering “In Review”. Developer Support has confirmed under case 102988407459 that the submission is correctly queued and that no action is required from us. However, when attempting to request an expedited review, Apple’s expedited-review system reports “You don’t have a submission in review”, despite App Store Connect showing the app as Waiting for Review. We have requested that Developer Support investigate and escalate this apparent inconsistency. The delay is now also affecting a coordinated cross-platform release, as the Android version has already been approved and distributed through Google Play. As a paid developer service, the lack of meaningful communication, transparency and a clear escalation pathway during an extended review delay leaves a lot to be desired. At this point, we are simply seeking clarity as to whether the submission is progressing normally or whether there is an internal issue preventing it from entering review.

Hello, My iOS app has been in In Review status for more than 10 days. The same build was previously approved for TestFlight beta testing within one day, and I have tested the app on physical devices before submission. Could you please guide me on the usual time frame for App Review and whether any action is required from my side? If App Review needs any additional information or other documentation, please let me know. I will provide it promptly. I have already provided the test credentials, screen recordings and App info. Thank you.

Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks

I have been monitoring the Developer forums since October 2nd and it is extremely disappointing to see how such a prestigous company has horrific customer support for builders who are trying to add to their product. I submitted my app back on September 30th with the understanding that this would be 1-2 day process, however, with 1-2 weeks later there has been 0 correspondence. I have submitted apps before and this was never an issue. I have told my future customers that we planned on a launch in middle of October and now it seems like maybe November is best case scenario. It is hard to be frustrated because everyone is going through the same issues, but 12 days and no response to support email or movement is beyond saddening for such a great company valued at over 5 TRILLION market cap. Not having the resources or personnel to handle your paying customers issues is extremely disappointing. Hoping for a resolution immediately. Submission ID 141d4fe1-6094-44a4-982f-3e82badbaa8f

Hello, I’m developing an app where users can optionally share presence at predefined public venues. The app does not expose precise GPS coordinates or continuous movement to other users; matched users can only see that someone is currently present at a specific predefined venue. Venues are presented on a map view. Users have global and per-venue controls to disable presence sharing. App Review cited Guideline 5.1.2(i) and instructed us to “require users to manually check in each time they wish to have their location displayed on a map” and to provide no automatic check-in option. Has anyone encountered this requirement for venue-level presence rather than precise live location? In particular, would explicit opt-in to presence sharing plus per-venue controls ever satisfy this requirement, or should we assume a distinct manual action is required for every visit?

Hello, our update has been "In Review" for 7 days without any reviewer activity or message, and I can't find a way to move it forward. App: Recomp OS Apple ID: 6758265184 Version: 1.1.0 (build 107), iOS Submission ID: d15f9266-f4ac-40cd-b25d-38ce13b1f82b Support case: 102987498817 Timeline (UTC): Sep 29: submitted for review. Sep 29, 23:22: message from App Review, Guideline 2.1 – Information Needed. The binary contains PassKit and the reviewer could not locate Apple Pay. Sep 30, 05:48: we replied in App Store Connect with the exact path to the payment sheet and explained that the Apple Pay button only appears when a card is in Wallet. The submission went back to "In Review" at 05:49. Oct 1, about 19:20: last sign-in of the review demo account on our backend. No sign-in since. Oct 6: status case 102987498817 opened. Only the automatic acknowledgment so far. Since Sep 30 there has been no new message in the submission, and the submission page offers no reply field, only "Cancel Submission". We have not cancelled or resubmitted, because we don't want to restart the review. Questions: Is the submission still assigned to a reviewer, or did our reply not return it to the queue? Is there anything else you need from us to complete the review? Our launch date of Oct 4 has already passed :( , so any update would help a lot. Thank you.

Hello, I am posting here because I have been unable to publish an important update to my existing iOS app since September 18, 2026, despite contacting Developer Support multiple times and receiving approval for an expedited review. This is not a new app. It has already been published on the App Store and has received many updates in the past. Historically, my updates were usually reviewed within approximately 24–48 hours. However, the review process for my latest update has been completely different. Here is the full timeline: September 18, 2026 I submitted the update for App Review. The submission remained in “Waiting for Review” for approximately 7 days. September 25, 2026 After contacting Apple Developer Support and opening a support case, I was informed that my submission would be placed into an expedited review. Shortly after that response, the status changed from “Waiting for Review” to “In Review.” However, it then remained in “In Review” for approximately 8 more days, with: no approval, no rejection, no message in the Resolution Center, no request for additional information, and no explanation for the delay. October 3, 2026 At this point, the submission had been in the review process for approximately 15 days in total. Because it had remained in “In Review” for such an unusually long period, I became concerned that the submission might have become stuck or affected by a review queue issue. I therefore removed the submission from review myself. I waited approximately one day before submitting it again. October 4, 2026 I resubmitted the same update for review. After resubmitting, I contacted Developer Support again, followed up on my existing case, and requested another expedited review. The expedited review request was approved. However, despite this, the new submission has never entered “In Review.” Today is October 12, 2026, and the submission is still showing “Waiting for Review.” The current submission has therefore been waiting for approximately 8 days, despite having an approved expedited review request. More importantly, I have effectively been unable to publish this update since September 18 — approximately 24 days ago. This update contains important fixes for the currently available version of the app, so the delay is actively affecting existing users. I completely understand that review times can vary and that some submissions may require additional review. However, I have received no indication that anything is required from my side. I am now concerned that the submission may be: stuck in the review queue, incorrectly routed, or missing the expedited review priority that was approved. Could someone from Apple Staff or the App Review team please advise whether there is anything else I can do, or whether the submission can be checked to confirm that it is correctly queued for review? I am happy to provide any additional information privately if required. I have never experienced a delay like this with previous updates, and being unable to publish an important update for nearly a month has become extremely difficult and is negatively affecting my users. Thank you for any assistance or clarification.

Hi everyone, I submitted a new app called RIG Refinery, a discipleship tracking app for churches, on October 7th at 1:16 PM. It has been sitting on Waiting for Review for 8 days now with no status change. Steps I’ve already taken: Submitted two expedited review requests Contacted App Review through the developer contact form (no response) Checked the Resolution Center, no messages from Apple The submission is complete: all screenshots, privacy labels, export compliance, and test account credentials are included in the App Review notes. Has anyone else experienced this recently? Is there anything else I can do at this point, or is this just a backlog issue I need to wait out? Apple Support, if you see this, please help. Any help appreciated.

Our app's last three updates were approved and show "Ready for Distribution" in App Store Connect, but the public App Store still serves the version from Oct 5. App: Aldo Coach: AI Workout Plan (Apple ID 6802822375) Live on the store: 1.4.1 (released Oct 5) Approved but not showing: 1.5 (build 1039), approved Oct 8, released manually 1.6 (build 1060), approved Oct 10, released manually 1.6.1 (build 1065), approved Oct 11, set to release automatically after approval What I've checked: All three show Ready for Distribution in App Store Connect. The iTunes lookup API and apps.apple.com both still show 1.4.1, in every country we're available in (US, Canada, UK, EU). Builds are valid and not expired. All territories show Available. No phased release. Agreements are active. I updated the promotional text on 1.6.1 to trigger a refresh. No change. I have two support cases open (102992551230 and 102994478457) with only the automatic replies so far, and phone support shows as unavailable. Has anyone seen this recently? If someone at Apple could check whether the store needs a refresh on their side, I'd be grateful. Thank you.

So it seems there are others experiencing delays with app submissions and I wanted to add my experience so far. I've been waiting 14 days now while the app submitted is "in review". Has anyone actually gotten an app successfully reviewed in the past 1-2 weeks for iOS? We were trying to meet a launch date, but it doesn't seem like this will happen...Apple states that 90% of reviews are completed within 24 hours, this seems to be a far stretch at the moment.

Im sure this has been covered many times before but none of the other posts seem to match my circumstances. I submitted my first (and probably only!) app to apple for review, it was rejected almost instantly due to missing information. No problem. As requested by the email and the app notes/chat section i added the information requested and uploaded a screen recording. I then re-submitted on the same day (Saturday), Moved to in review within that weekend. That was a week ago and ive had no reply since. Ive spoken to apple dev support on the phone but only instruction is to submit the status request via email. Ive done that but had no reply. Ive escalated, with no reply. My concern is that its gone stale/frozen and will not proceed.... and this is my reasoning for these thoughts; Anything i research says 7 days is too long without a reply (but not neccesarily to get app out of review succesfuly). When i click on app info (items submitted) it shows me V1.0 and lists the "Rejection Reason" (2.1.0 - Performacnce:App Completeness, this was due to the fact a reviewer couldnt inspect app without the bluetooth device i sell....the apps only intended purpose and hence why i needed a screenrecording) Another reason for thinking this is that when i replied again to the thread on app store connect, to promt a reply, it leaves the message as a draft and gives me an error code. (Validation error). Despite the error the message does appear on the browser version but i dont see any way on the browser to reply..... is this case closed?? If V1.0 has a rejection reason against it...will it ever pass? Has it been blacklisted any nobody is seeing my reply? Should i scrap this submission and submit a newer fully complient version with the updated notes and recording??? Hopefully this all makes sense and someone can either ease my mind and tell me to keep waiting or confirm my thoughts that i should start again. Thanks in advance!