Hello,
Between April 20 and April 25 of this year, I submitted a request for the Family Controls Distribution entitlement through the following page:
https://developer.apple.com/contact/request/family-controls-distribution
After submitting the request, I clearly saw the message:
“Thank you for your submission. We’ll review your request and contact you soon with a status update.”
However, I have not received any further update or feedback since then.
Afterward, I contacted Apple multiple times regarding this issue through Case ID: 102881595688. Unfortunately, the responses I received consistently indicated that the relevant teams were unable to check the status or progress of the entitlement request, and no clear timeline or follow-up commitment was provided.
Eventually, I was informed via email that the issue had already been escalated to the operations team for handling. However, many more days have now passed without any progress or update.
At this point, it has been nearly one month since I submitted the entitlement request, yet I still have not received any result, status update, or meaningful feedback. I genuinely do not understand why the tracking and communication process for this entitlement request is so unclear and slow.
I would sincerely appreciate it if the relevant team could provide a clear update regarding the current status of my request and the expected next steps.
Thank you.