Apple team on license limit restrictions

We are currently experiencing a critical issue with our Apple Developer account related to production certificates for live customers using Apple Pay. Each customer integration requires a minimum of two certificates. At present, our account has reached 20 certificates, and we are facing limitations that impact our ability to onboard new customers. Recently, deletion of certain certificates caused a major outage, resulting in service disruption for live customers. This outage has had significant financial implications,  This may be held liable for the revenue lost. We urgently request clarification on the following: What are the official license limit restrictions for production certificates on Apple Developer accounts? Is there a way to extend or increase the certificate limit to support multiple live customer integrations? What best practices should we follow to avoid outages when managing certificates for Apple Pay? Given the severity of this issue, we kindly ask for immediate guidance and support to prevent further disruptions.

Apple team on license limit restrictions
 
 
Q