Hello Apple Developer Support,
I need help with several macOS notarization submissions for my app "Dollar Desktop Pet" 1.0.0.
Team ID: Q7FF775479 Developer ID: Developer ID Application: JUNSEN LIU (Q7FF775479) Bundle ID: com.dollar.desktoppet App type: Universal Electron macOS app, Developer ID signed, hardened runtime enabled
Update as of 2026-07-05T21:23Z:
The same keychain profile still works for a control/probe submission:
- 626063b7-643e-4b3d-aeb0-430532fa4ca9 Name: DollarNotaryProbe.zip Created: 2026-07-01T04:58:19.608Z Status: Accepted
However, xcrun notarytool history --keychain-profile dollar-notary now only returns that probe submission. It no longer lists any Dollar Desktop Pet submissions.
When queried directly, these Dollar submission IDs now return:
"Submission does not exist or does not belong to your team."
Affected submission IDs:
-
4e3c96b2-19fc-4b8b-844e-c95ca9242f11 Signed DMG submitted 2026-07-04T02:31:10.690Z
-
26f558b5-ea70-4196-8923-a77beb9fdc70 App-only ZIP submitted 2026-07-04T02:39:21.525Z
-
f36faef2-14b8-4edb-b7e5-5db1bd3e1e17 Older DMG submitted 2026-06-26T22:28:21.305Z
Local verification:
- The signed DMG verifies locally with Developer ID and timestamp.
- The app bundle verifies with: codesign --verify --deep --strict --verbose=4
- The app is universal, hardened runtime, and uses Electron-standard entitlements.
- The local signed DMG still has no stapled ticket.
- Gatekeeper still rejects it only as:
source=Unnotarized Developer ID origin=Developer ID Application: JUNSEN LIU (Q7FF775479)
This is not an Accepted or Invalid result. It looks like the Dollar submissions either disappeared from the team view or are in a backend state that notarytool can no longer address, while the same profile can still read the accepted probe submission.
Can Apple confirm what happened to these submission IDs, and whether I should wait, resubmit, or change packaging?
Thank you.
It looks like the Dollar submissions either disappeared from the team view
I suspect it’s this.
When you upload a build, internally notarytool first allocates a request UUID and then uploads the binary. If something goes wrong with the second step, you end up with a request like this, which appears to be stuck in the In Progress state and then disappears [1]
Unfortunately there’s no good way to tell whether your request is waiting for an upload rather than being stuck for some other reason. Everything is reported as In Progress. I’ve filed a bug requesting an improvement on that front (r. 181112981).
Anyway, if a request disappears like this then your path forward is clear: Retry the request.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
[1] It should be deleted after about 12 hours. There was a recent problem with that, resulting in such requests hanging around for a lot longer, but my understanding is that this is now fixed (r. 181043760).