I have a multi-platform app 1 (visionOS, macOS, tvOS) on the app stores. I am trying to add an iOS version but it got rejected. I have been trying to get another visionOS app 2 accepted but that was also rejected. After app 1 was rejected I retried the other app 1 versions and had some issue downloading Background Assets . After reinstalling the app 1 versions from their App Stores they worked as expected. The other app 2 was working for me via TestFlight but each time I submitted a new version of the app it was rejected with a black screen image, indicative of a downloading issue. I may need to do some coding work on app 2 but the behavior of accepted app 1 versions has me asking if others have seen issues with Background Asset downloads. This seems to be a relatively new technology so maybe stiill a work in progress.
black screen image, indicative of a downloading issue
This seems problematic to me. Ignoring App Review for the moment, let’s imagine that something goes wrong with background assets out in the Real World™. Presenting the user with a black screen isn’t ideal. Rather, your app should probably:
- Explain the problem in user-level terms.
- Provide a way to contact your support channel with enough information to help you diagnose the issue.
Agreed?
And once you have that in place it’ll also help you investigate any problems that show up in App Review.
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"