Notarization submissions vanish from history without a verdict; all new submissions stuck In Progress (Team UFB3325L3Q)

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Hi, Developer ID notarization from our team has been broken for two days. Submissions sit in In Progress for hours and never finish, and an earlier batch disappeared from notarytool history entirely without ever reaching Accepted or Invalid. This is blocking a release.

Team ID: UFB3325L3Q (Shenzhen Minimal Future Technology Co., Ltd.)

First batch (submitted 2026-09-09 ~02:15 UTC) — now VANISHED:

CowAgent-2.1.8-arm64.dmg — id 4df22081-b3dd-41fe-b6d5-cebbd3ab40ff CowAgent-2.1.8-x64.dmg — id 6b2bfdee-1b56-4da5-a107-c6184c5695a7 These two sat In Progress for 8+ hours, then silently disappeared from notarytool history. They never returned Accepted and never returned Invalid — the records are simply gone. xcrun notarytool info <id> no longer shows any meaningful state for them.

Second batch (rebuilt & resubmitted 2026-09-10 ~04:36 UTC) — currently stuck In Progress (~2.5h):

CowAgent-2.1.8-arm64.dmg — id 8fb34878-ebf2-4efc-8366-223169dc053a — submitted 2026-09-10T04:36:33Z CowAgent-2.1.8-x64.dmg — id 5f306801-32fc-42e1-987b-6c0799bac510 — submitted 2026-09-10T04:39:39Z The packages are correctly signed. Local verification passes every check:

codesign --verify --deep --strict → "valid on disk" and "satisfies its Designated Requirement" Hardened Runtime enabled (flags=0x10000(runtime), Runtime Version 14.0.0) Authority=Developer ID Application: Shenzhen Minimal Future Technology Co., Ltd. (UFB3325L3Q), full chain to Apple Root CA Secure timestamp present All embedded Mach-O binaries (Electron frameworks/helpers + ~180 PyInstaller backend binaries) signed inside-out. Our previous releases from this same Team ID (2.1.7, 2.1.7-alpha, and a related app) all notarized within minutes and were Accepted. xcrun notarytool log <id> returns "Submission log is not yet available" for the stuck ones (processing never completes). The Developer ID Notary Service system status shows green (no events) the entire time.

The combination of (a) submissions vanishing from history without a verdict and (b) every new submission from this team getting stuck looks like an account-level backend issue, not a package problem. Could a DTS engineer please look at the backend logs for Team ID UFB3325L3Q and either release the queue or tell me what is blocking these submissions? Thank you.

Answer 1

DTS Engineer OP

Apple

8h

I suspect that there are two things in play here:

The vanished requests are usually the result of a failed upload. If you start a request and the upload fails to complete, the request stays in the In Progress state for a while — approximately 10 hours — and then disappears.
New requests being stuck for a long period of time suggests that they are subject to additional analysis. I have a standard spiel about this, which I’ve included below.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for additional analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

For lots of additional info about notarisation, see Notarisation Resources. Specifically, it links to a Q&A with the notary service team that’s quite instructive.