Hello Apple Developer Program Support,
I enrolled in the Apple Developer Program as an individual and paid on 26 October 2026 (invoice MD24361879, Apple ID aligikian13@icloud.com). Ten days later the portal still shows “To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.”
I have opened three support requests through the developer contact form, including case 103012679750, and replied to the case email. None has received a response.
The likely cause is that the enrollment record carries the name “Naqi Shah”, which is not my legal name. My Apple Account (account.apple.com, Personal information) and my government ID both read “Syed Ali Naqi”. The name field is locked in the portal, so I cannot correct it myself.
Please correct the enrollment name to Syed Ali Naqi, re-run verification and complete the enrollment, or tell me exactly what you need from me. If this cannot be resolved within a few business days, please escalate it.
Thank you,
Syed Ali Naqi
General Manager, Heaven AI L.L.C-FZ
heavenaiuae.com