Hello Apple Developer Support,
I am writing from the destination account because we haven't received a reply in days. We urgently need to complete an app transfer, but the source Account Holder (lich666black@gmail.com, Team ID: DNQ8PB6F6V) is blocked by a backend bug.
The Issue on the Source Account:
- App Store Connect requires them to accept the new License Agreement.
- However, developer.apple.com loads an empty team list and defaults to an old "Deprecated" profile.
- Clicking "Enroll" gives the error: "Your Apple Account is already associated with the Account Holder of a membership."
- Using the macOS Developer app is impossible due to OS limits on their Mac.
Because of this endless loop, the owner cannot accept the agreement or initiate the app transfer to me.
Action Required:
Please fix their profile sync so they can see Team ID DNQ8PB6F6V and sign the agreement, OR manually assist us in executing this app transfer.