App Store

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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

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Why is it not possible to provide a free trial for paid apps?
My application uses "paid" monetization model. I think in the productivity category it works quite well. However, when I advertise my application, 50% of the questions are: "is there a free trial?" and I would love to provide a free trial to potential customers, but the App Store doesn't allow me to do that. I don't understand why this feature is not available. I even started considering migration to in-app purchases, but it's quite a big deal. I managed to establish quite a good profit and I'm worried how it would affect my positioning and results. On top of that, I really like the paid up-front model, because it solves many issues and doesn't need any extra implementation on my side. I'm starting this thread to hear what you think about that and how many people are looking for this feature. I also created a feature request in Feedback Assistant: #FB13810170
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App Rejection for Astrology App
Hello Apple Developer Community, I hope this message finds you well. I recently submitted an astrology-related app to the App Store, and it was rejected with the following reason: "Your app primarily features astrology, horoscopes, palm reading, fortune telling, or zodiac reports. As such, it duplicates the content and functionality of many other similar apps currently available on the App Store." I would like to seek some clarification and guidance on how to address this issue and bring my app in compliance with Apple's guidelines. I understand that there are similar apps available, but I believe my app offers unique and valuable features that differentiate it from others. Specifically, I would like to know: What criteria does Apple use to determine whether an app is considered duplicative of others in the same category? Are there any specific guidelines or best practices to follow when submitting astrology or similar apps to ensure they are approved? Is there a way to highlight the distinctive features of my app that make it unique and provide a better user experience compared to other similar apps? Are there any precedents or examples of successful astrology apps that were approved on the App Store, and if so, what factors contributed to their approval? I want to ensure that my app complies with Apple's policies and provides value to users while avoiding any issues related to duplication. Any insights or guidance on this matter would be greatly appreciated. Thank you for your time and assistance. Best regards,
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Ios Sdk 17 Compatibility with react native version
Hi, I would like to know if ios 17 sdk is compatible with react native version 0.64. I am not able to build my app currently.. Error that i got when build Undefined symbols for architecture x86_64: "_GULLogBasic", referenced from: _MLKLog in MLKitCommon[x86_64]7 "OBJC_CLASS$_AppCenterReactNative", referenced from: in AppDelegate.o "OBJC_CLASS$_AppCenterReactNativeAnalytics", referenced from: in AppDelegate.o "OBJC_CLASS$_AppCenterReactNativeCrashes", referenced from: in AppDelegate.o "OBJC_CLASS$_FKUserDefaultsPlugin", referenced from: in AppDelegate.o "OBJC_CLASS$_FlipperClient", referenced from: in AppDelegate.o "OBJC_CLASS$_FlipperKitLayoutPlugin", referenced from: in AppDelegate.o "OBJC_CLASS$_FlipperKitNetworkPlugin", referenced from: in AppDelegate.o "OBJC_CLASS$_FlipperKitReactPlugin", referenced from: in AppDelegate.o "OBJC_CLASS$_GDTCORTransport", referenced from: in MLKitCommon[x86_64]6 "OBJC_CLASS$_GTMLogMininumLevelFilter", referenced from: in MLKitCommon[x86_64]200 "OBJC_CLASS$_GTMLogger", referenced from: in MLKitCommon[x86_64]26 OBJC_CLASS$_MLKITx_GIPLoggingReroutingGTMLogger in MLKitCommon[x86_64]200 "OBJC_CLASS$_GTMSessionCookieStorage", referenced from: in MLKitCommon[x86_64]26 "OBJC_CLASS$_GTMSessionFetcher", referenced from: in MLKitCommon[x86_64]26 "OBJC_CLASS$_GTMSessionFetcherService", referenced from: in MLKitCommon[x86_64]18 "OBJC_CLASS$_GULCCComponent", referenced from: in MLKitCommon[x86_64]11 "OBJC_CLASS$_GULCCComponentContainer", referenced from: in MLKitCommon[x86_64]3 "OBJC_CLASS$_GULCCComponentType", referenced from: in MLKitCommon[x86_64]3 "OBJC_CLASS$_GULUserDefaults", referenced from: in MLKitCommon[x86_64]2 "OBJC_CLASS$_RCTBundleURLProvider", referenced from: in AppDelegate.o "OBJC_CLASS$_RCTLinkingManager", referenced from: in AppDelegate.o "OBJC_CLASS$_ReactNativeNavigation", referenced from: in AppDelegate.o "OBJC_CLASS$_SKDescriptorMapper", referenced from: in AppDelegate.o "OBJC_CLASS$_SKIOSNetworkAdapter", referenced from: in AppDelegate.o "OBJC_METACLASS$_GTMLogger", referenced from: OBJC_METACLASS$_MLKITx_GIPLoggingReroutingGTMLogger in MLKitCommon[x86_64]200 "_kGTMSessionFetcherStatusDomain", referenced from: ___69-[MLKModelDownloader beginModelDownloadWithURL:modelInfo:conditions:]_block_invoke.285 in MLKitCommon[x86_64]18 ___150-[MLKITx_PHTHeterodyneSyncer batchSyncWithAccounts:syncedScopes:fetchReason:throttlingCache:heterodyneSyncInfo:accountToAuthToken:lastError:callback:]_block_invoke in MLKitCommon[x86_64]48 ___91-[MLKITx_PHTInternalHeterodyneSyncer syncHoldingLockWithSyncedScopes:fetchReason:callback:]_block_invoke in MLKitCommon[x86_64]51 ___63-[MLKITx_GMVCloudVisionClient initWithCloudUri:apiKey:options:]_block_invoke in MLKitVision[x86_64]7 ld: symbol(s) not found for architecture x86_64 clang: error: linker command failed with exit code 1 (use -v to see invocation) Undefined symbol: _GULLogBasic Undefined symbol: OBJC_CLASS$_AppCenterReactNative Undefined symbol: OBJC_CLASS$_AppCenterReactNativeAnalytics Undefined symbol: OBJC_CLASS$_AppCenterReactNativeCrashes Undefined symbol: OBJC_CLASS$_FKUserDefaultsPlugin Undefined symbol: OBJC_CLASS$_FlipperClient Undefined symbol: OBJC_CLASS$_FlipperKitLayoutPlugin Undefined symbol: OBJC_CLASS$_FlipperKitNetworkPlugin Undefined symbol: OBJC_CLASS$_FlipperKitReactPlugin Undefined symbol: OBJC_CLASS$_GDTCORTransport Undefined symbol: OBJC_CLASS$_GTMLogMininumLevelFilter Undefined symbol: OBJC_CLASS$_GTMLogger Undefined symbol: OBJC_CLASS$_GTMSessionCookieStorage Undefined symbol: OBJC_CLASS$_GTMSessionFetcher Undefined symbol: OBJC_CLASS$_GTMSessionFetcherService Undefined symbol: OBJC_CLASS$_GULCCComponent Undefined symbol: OBJC_CLASS$_GULCCComponentContainer Undefined symbol: OBJC_CLASS$_GULCCComponentType Undefined symbol: OBJC_CLASS$_GULUserDefaults Undefined symbol: OBJC_CLASS$_RCTBundleURLProvider Undefined symbol: OBJC_CLASS$_RCTLinkingManager Undefined symbol: OBJC_CLASS$_ReactNativeNavigation Undefined symbol: OBJC_CLASS$_SKDescriptorMapper Undefined symbol: OBJC_CLASS$_SKIOSNetworkAdapter Undefined symbol: OBJC_METACLASS$_GTMLogger Undefined symbol: _kGTMSessionFetcherStatusDomain Linker command failed with exit code 1 (use -v to see invocation)
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Clarification on App Store Policy Regarding Payments Through Telegram Bots/MiniApps
Subject: Clarification on App Store Policy Regarding Payments Through Telegram Bots Dear Apple Team, My name is Fedor Skuratov, and I am a CEO at Combot.org. We have received a notification from Telegram (Telegram.org) regarding the necessity to switch to a new payment mechanism—Telegram Stars — for all bots that accept payments for digital goods and services. This is the text of their announcement: URGENT Action Required Dear Bot Developer, Apple has informed Telegram that @combot is in violation of App Review Guidelines 4.7 and 3.1.1, because it accepts payments for digital goods and services directly from customers without relying on Apple's in-app purchase mechanism. To ensure that Telegram bots/mini apps such as yours continue operating without interruption on all platforms, we have developed a way for third-party developers on Telegram to accept payments from their customers that is compliant with the App Store and Play Store policies. To this end, we are rolling out a new in-app currency, Telegram Stars, which users will be able to acquire from Telegram using standard Apple and Google in-app purchases and then use to buy digital goods and services from you. Developers will be able to review their Telegram Stars balance and withdraw them at any time using the TON blockchain. Starting on June 12, all payments for digital goods and services in bots and mini apps will have to be carried out exclusively in Telegram Stars. Since Telegram has to follow the Guidelines imposed on us by the app stores, failure to comply with these changes will result in the suspension of @combot for most of your customers. We will publish the full updated API documentation within the next few days, but you can already prepare your bots and mini-apps for the upcoming changes. To accept payments for digital goods and services, you will need to use the sendInvoice or createInvoiceLink methods with the currency field set to "XTR" and the provider_token field left empty. We expect these changes to positively impact the conversion rate for payments from customers in most markets. Payments for physical goods and services remain unchanged. More details will be published on @botnews soon. The Telegram Team These changes have raised several questions and concerns as they directly impact our business. We would like to seek clarification on the following points: **Apple's Requirements: ** What specific requirements has Apple set for Telegram and bot developers regarding payments for digital goods and services? Is this requirement initiated by Apple or is it solely a decision by Telegram? **Apple's Commission: ** According to the new rules, Telegram proposes using in-app currency (Telegram Stars) for all payments for digital goods and services, which adheres to the Apple/Google commission (~30%). These changes can negatively affect existing business models. Are there any plans to ease the conditions or provide additional time for adaptation to the new requirements? Jurisdictional Issues: In most jurisdictions, receiving payments for digital goods in cryptocurrency (including TON/Telegram Stars) is illegal. How does Apple plan to address this issue in your relations with Telegram and businesses which uses the bot functionality in Telegram app? Application of Rules: Do these requirements apply only to those developers using in-app Telegram Payments 2.0, or to all who sell any services and have links to these services in its bots? Payments on Third-Party Websites: Our service (Combot.org) which is a moderation an community management tool for communities including Telegram chats, uses Stripe to accept payments on our website, and the bot acts as an agent in chats and does not handle payments. How do Apple's new requirements relate to such business models? We appreciate your assistance and understanding in this matter. Thank you in advance for your clarification. Sincerely, Fedor Skuratov CEO Combot.org
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App Store Connect Reject as the app create for specify login business
Guideline 3.2 - Business We found in our review that your app is intended to be used by a specific business or organization, including partners, clients, or employees, but you've selected public distribution on the App Store in App Store Connect. Since the App Store is intended for apps with a public audience, we recommend reviewing the other distribution options available to you through your Apple Developer Program Account. App Store Connect Reject as the our app create for specify business, including partners, clients and they recommend us to distibute app as unlisted app I found many apps that have the same business model like ours, can be public on app store. anyway for us was rejected from app store. Do you have idea on this? Thank you!
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Login with iPad Air works in Simulator but Apple says it doesn't
Device type: iPad Air (5th generation) OS version: iOS 17.5 I don't know what to do.. I am using Firebase for auth and it work on every device. Except for the iPad Air. Does somebody have a similar issue? try { String email = _emailController.text; String password = _passwordController.text; if (EmailValidator.validate(email)) { await _auth.signInWithEmailAndPassword( email: email, password: password); } else { print("Ungültige E-Mail-Adresse"); } } catch (e) { print("Anmeldefehler: $e"); } } }
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Could not install <appname> error in TestFlight
Hello, I have encountered this error in all the applications I have listened to so far on my individual developer account and I cannot test it. I heard that different developer friends of mine are experiencing this problem, especially on individual accounts. All test users I added to my account also have this problem. They all have different phones and operating system versions. I tried a lot of solutions on different computers, Xcode versions, etc. But I couldn't find a solution. Could you please help with this?
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App Store Mac Catalyst warning; asking for a minimum version of macOS that doesn't exist
While I'm keen on being on the latest version of macOS, I'm having trouble meeting the requirement that my app can run on a version of macOS that doesn't exist :) I'm using Xcode 15.2 (15C500b), targeting iOS 17.2. I've elected to have the App Store choose the minimum version for Catalyst. I've also tried selecting a version. ITMS-90899: Apple silicon Mac support issue - The app is not compatible with the provided minimum macOS version of 14.2. It can run on macOS 14.4 or later. Please specify an LSMinimumSystemVersion value of 14.4 or later in a new build, or select a compatible version in App Store Connect. For details, visit: ... Is there something I could be doing wrong to prompt this behaviour?
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Making Changes without the Build Files
I hired a developer who took my money and then never finished the job, never provided me with the files needed. I need to make a text change to the App Store page but Apple requires uploading the Build file again. Any way to either download the file from Apple and re-upload it? Or better yet, make the text change without uploading a file? The only change needed is the text in the app store page, no changes to the app itself. thanks
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After adding a sandbox application, some features, like partitioning, may stop working.
We've developed a macOS application that helps users manage other applications. This includes features like resizing applications through our application. However, this functionality works fine before integrating the sandbox, but stops working afterward. In essence, our application is unable to resize other applications after being sandboxed. Any guidance on how to achieve this functionality within the sandbox restrictions would be greatly appreciated. Thank you in advance for your assistance.
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App Store Connect incorrectly considering submission from Xcode as Beta
When attempting to add a recent build to an External test group, I am receiving the error: This build is using a beta version of Xcode and can’t be submitted. Make sure you’re using the latest version of Xcode or the latest seed release found on the releases tab in News and Updates This build is a macOS app built with Unity, which is then codesigned, packaged with productbuild, and then uploaded with xcrun altool --upload-package. The version of Xcode being used was released about a week ago. Xcode Version 15.4 (15F31d), built of an Intel Mac Mini running macOS 14.4.1 (23E224). I have seen threads in the past about this, but nothing recent. (1,2)
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Impact of Raising Age Rating on Existing Users and App Visibility
We are considering raising the age rating of our existing app. Currently, the app is rated 4+, but we are looking into raising it to 12+. We have some questions regarding this change and would appreciate your guidance: For users under 12 years old (below the specified age) who have already installed the app: Will they still be able to use the app as before? Will they be unable to receive updates? For users under 12 years old (below the specified age) accessing the App Store: How will the app appear to them? Will it become invisible in the App Store for them? Thank you for your assistance.
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More then 2 business day apple still not contact to charge money for enroll program
Im very socked after waiting more when 2 days and still no one contact whit me for charge money for enroll program. Support on apple is same worst write 1-2 business days 2 week not have reply. Im thing google is bad but him support reply 5-6 hrs and have live chat but apple nothing, no phone, no live chat only email and no one look at it. First im download apple dev im try to enroll from app im scan personal ID and im going on step to pay im add debit card in apple id all information ok when try to pay write unknown error contact whit itunes. im delete card from apple id im add again but option from enroll in app is missing and im do whit website and write we contact 2 business days. 1 week pass.
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The SwiftSupport folder is missing
Hi, I have been receiving an email error message: ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it. when submitting an app to the App Store Connect using xcode. I have searched for many solutions online, but none of them have worked. Later, I manually created the SwiftSupport directory and copied the Swift dynamic library (dylib) that the app depends on to this directory, as well as copying them to the. app/Frameworks directory. After submitting, I received an email saying that these. dylib dynamic libraries are not in the. app/Frameworks directory. I opened the IPA file and checked the directory, and I really saw that they are located below. I don't know where the problem is, can you tell me the exact reason?
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Event Card Video, Event Details Page Video stuck in processing
Hi, When I uploaded 2 videos in the Event Card Video, and Event Details Page Video section of a new In-App Event, both are showing processing for a long time. I'm trying to upload videos for the first time in an in-app event, is it normal to take longer time on video processing? The video dimension is 1920x1080 with 30fps for the event card video, and 1080x1920 with 30fps for the event details page video. Please let me know if you have any tips.
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