Hi, We have our devices listed in Apple Business Manager but they are not enrolled in MDM. Some of the devices are locked in Activation Lock screen as employees logged in with their personal account . Since devices are company owned and already available in ABM is there any way to remove activation lock easily without providing proof of purchase to apple? In order to prevent devices getting into activation lock in future the only way is to Enroll the device in a MDM? Are there anyways to bypass activation lock if we are not using MDM

We created an app for iphone which includes a Watch app. The app works well during debugging, and also in TestFlight the Watch app installs nicely and does what it is supposed to do. However, when we make the app available through the Apple Business Manager (the app is for internal use by a company) the Iphone app downloads without problems, but the app for the Apple Watch does not work. When I go to the Watch app on my Iphone (where you can manage the apps on your Watch and so on) my app is listed, but when I press install I see a loader for a few seconds, then it stops but nothing else happens. So the code seems to be good, but after I download the app with a code through the Business Manager, then I cannot install the Watch version of the app.

Recently i created an ABM account and seemed to work fine. all of the sudden we cannot log in anymore and we get a notification that this apple ID is deactivated (but it is active). when i want to reset password, deactivate or delete this user in ABM, i get an INTERNAL_ERROR message with no further explination. i can delete and deactivate other users but not this one. The log file is not realy any use since it sais 'SUB_STATUS, COMLETED_WITH_FAILURE". Any idea how i can resolve this?

I've added my organization macbook air m2 2022 via apple configurator, however, the mac it not receiving the Remote Management prompt during setup. I've confirmed that the device in ABM is pointing to the connect server. Any ideas?

Hi all , We are planning to manage about 1 Million+ Apple devices of inclusive of both iPhone and Mac devices under a AxM Account. However while adding VPP Licenses for an App i'm prompted with below error: " You cannot order more than 100000 copies of same the free item per week" While our goal is to manage 1 Million devices under same Location token , i have below questions in mind 1 . What is the upper limit of number of Licenses that can be added per app in a Location token? Currently it says 1 Lakh Licenses per app per week . Wanted to know if there is any limit on this count as it shouldn't surprise us in upcoming weeks. 2 . How many Locations can be created in a AxM Account? Currently we created about 15 location to see if there are any limit but so far couldn't find any limit on number of locations that can be created. This limit could help us plan our deployment in advance 3 . What is the total number of licenses a VPP Location token can hold ? As we manage 1 Million Devices for 12 Apps , 1 Million x 12= 12 Million licenses would be transacted in this location token by our MDM Solution , is this okay or will there be any limitations in this count

The MAC device is a device that has been manually added to the Apple Business Manager. DEP profiles are normally installed in both iOS and iPadOS. Profile descript error occurs only when attempting DEP of MacOS. (If you look at the picture, a decryption error occurs in the remote device registration step.) I asked Apple's customer center about this problem,  and it is said that it is caused by the lack of a key called "automatic registration on the MDM server" The key cannot be found in the Apple official document related to the profile below. https://developer.apple.com/documentation/devicemanagement/mdm/ Information received during DEP enroll of Macmini using Apple silicon. {    'LANGUAGE': 'en_US',    'PRODUCT': 'Macmini 9,1',    'SERIAL': 'CXXXXXXXXXXV',    'UDID': '0XXXXX27-XXXX-XXXX-XXXX-XZXXXXXXXXX',    'VERSION': '21C52' } Information received during DEP enroll of iPAD {    'LANGUAGE': 'en_US',    'PRODUCT': 'iPad5,4',    'SERIAL': 'DXXXXXXXXXXQ',    'UDID': '9aXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX6d',    'VERSION': '19C63' } Profile to be transmitted to the device (same as MacOS, iOS, IPadOS) {    'AccessRights': 8191,    'CheckInURL': 'https://apm.xxxxx.com/checkin',    'CheckOutWhenRemoved': True,    'IdentityCertificateUUID': '00000000-0000-0000-0000-000000000000',    'PayloadDescription': 'MDM Profile',    'PayloadDisplayName': 'MDM',    'PayloadIdentifier': 'com.xxxxx.xxxxxxx.mdm',    'PayloadOrganization': 'MDM provider',    'PayloadType': 'com.apple.mdm',    'PayloadUUID': '00000000-0000-0000-0000-000000000000',    'PayloadVersion': 1,    'PromptUserToAllowBootstrapTokenForAuthentication': True,   'ServerCapabilities': ['com.apple.mdm.per-user-connections','com.apple.mdm.bootstraptoken'],    'ServerURL': 'https://apm.xxxxx.com/server',    'SignMessage': False,    'Topic': 'com.apple.mgmt.External.206bfa63-f76a-4381-9e50-6f74241d14d9' }  Because it uses the same profile structure, it is not understood that iOS/iPadOS operates normally and errors occur only in MacOS. If there is anything that can help me, please let me know. Thank you.

Hello, The issues we previously identified still need your attention. If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know. Review Environment Submission ID: 00fc9b08-3da8-4b89-8810-740174730062 Review date: April 21, 2024 Version reviewed: 1.0 Guideline 3.2.1 - Business - Other Business Model Issues - Acceptable Your app provides financial services but does not meet all the requirements for apps providing these services. Specifically: The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, your app must be published under a seller name and company name that reflects the Askmefund name. The account that submits the app must be enrolled in the Apple Developer Program as an organization, and not as an individual. These requirements give App Store users confidence that apps offering financial services are qualified to provide these services and will responsibly manage their data. Please provide ownership documentation or modify the vendor seller name. Please Help me.

Hello everyone! The first time I needed Apple Support I had to wait 2 weeks. I wrote now 5 days ago to change my entity type from Individual to Company and I am afraid I am going to wait weeks or months for such a thing to happen. I wrote countless support emails asking for an update on my case number 102275785042, but I am receiving only the confirmation email that is lying that it takes 48 to respond. I have wrote my first app but I am stuck on this and everything is going to be for nothing because my client is leaving me. Taking in account that I don’t have an option to call, what can I do to get an answer from Apple? I am in Romania. If I get a phone number of a country that they really do offer support, will I be able to call, or have the issue addressed? I am getting desperate

Hello Apple Developer Community, I am writing to request urgent support to re-enable our developer account which seems to have been disabled as a result of a credit card issue. We have attempted to reach out via email since phone support is not available in my region but received no response for the past 8 days. This issue is hampering our ability to deploy new updates to appstore for critical updates. Thank you for your attention. Looking forward to your support.

Our app is pushed to supervised iPhones through our MDM. We have a watchOS companion app that we install to paired Apple Watches as well. Our watches are NOT enrolled in the MDM using the new watchOS 10 MDM features, and are just paired normally to the supervised phones. Historically (the past 2 years), the watchOS companion app has been installed automatically after our iOS app has been pushed by our MDM (through VPP) and the Watch has been paired. NEW IN iOS 17.4/watchOS 10.4, the watchOS companion app is NOT installed automatically and when we press “Install” in the Watch app on the iPhone, we see a spinner for about 1 second and then a silent failure, with the button reverting back to “Install”. This is occurring with other apps purchased through VPP. We purchased the CityMapper app through VPP, assigned it to a supervised iPhone, and attempted to install CityMapper's watchOS companion app and got the same failed result. This is NOT occurring on a clean & reset supervised iPhone and its paired watch running iOS 17.3.1 / watchOS 10.3. On a personal unsupervised device running iOS 17.4/watchOS 10.4 with a copy of our app purchased through the App Store, installing the watchOS companion app is not an issue. I filed radar FB13687404 but in 10 years of developing for iOS, I have never ever ever heard of Apple responding to one of those. Posting here in the hope that other users/developers can share their issues or solutions.

Hi, We have had this issue for a while now with managed AppleID's and Business Manager-BM BM does install XCODE - under Configuration - Automatic BM does not show installed - under Overview BM Install Status - always shows ... "Update Pending" Randomly - Downloads over 4GB like it tries to re-install If I goto my Mac, and open Business Essentials - it always tries to re-download the 4GB. It shows a second Xcode icon - that is always 1.7MB ... then when it is done, it goes away. This is the only app that is having an issue. I have tried everything .. new collections, only use 1 user, delete locally and redeploy. Automatic and manual. It is always is the same problem. Anyone seen this issue? I have an open case with Apple.

We are trying to develop an app with AppClip functionality because we believe that launching an app with AppClip as the driving force is very good. Since it will be an app for employees, we plan to distribute it via MDM and links, so we will not publish it on the AppStore. I know you said in a past forum that you did not support AppClip 3 years ago, but I would like to know what the current status is. https://developer.apple.com/forums/thread/652854

As enterprise endpoint security/data loss prevention application, we need to detect data which is being transferred out of the enterprise context from their MacOS filesystem through applications like Cloud Sync or Email. Depending on the file content, type and size, we require some time for scanning the content being sent. This can range from milli seconds to few minutes for very large contents. But the Endpoint Security message has to be responded within the provided message deadline else application will be killed. This deadline is reducing with every macos release and its now only 15 seconds on macos sonoma which is blocking our use case of completing the scan before responding. We may scan it before but it imposes challenges of the data being modified before actual sent. So, we have to scan it on the fly and cant rely solely on the previous scans. Is there any way an Enterprise can customize this deadline value depending on the ES message and scanning application may be through MDM setting?

Query: My ex colleague opened a individual apple developer account and we mutually published app there, but later on, he get separated, and move to an other town. I keep on using same account but he stopped. I don't have his contact detail as he have changed is contact and all details. Now I want to transfer account holder role to my name, where as apple says one can only do it in below scenario. ""Account Holder transfers for individual members are granted when a minor reaches the age of majority and can receive the Account Holder role from their guardian, or when the Account Holder is deceased. Assistance is required from Apple Developer Support."" Any Solution to my Problem?

I'm developing for DEP (Device Enrollment Program). Each time a new iPhone is added through the configurator, I have to call the API at https://developer.apple.com/documentation/devicemanagement/assign_a_profile to assign a predefined configuration profile to the device. Is there a way to automatically assign new devices to a default configuration profile?

I'm currently trying to develop an MDM (Mobile Device Management) solution and have encountered some issues: I've set up an MDM server, let's assume the URL is mdm.***.com. I've also registered with Apple Business Manager and assigned the MDM server. Using iOS's Configurator, I added an iPhone device to the Business Manager. After the initial addition, it prompts to erase the iPhone. After restarting, the iPhone interacts with the MDM server and completes registration. Now, here comes the question: When I was assigning the MDM server in step two, I didn't provide the MDM server's URL, I just uploaded a public key. After erasing the iPhone in step three, how does it know the URL of the MDM server?

Please Apple... its almost a month now, and I (we) haven't heard back from you. since we have been sending mails.. Consigning our Upgrade to an Organization. I (we) provided all the necessary, Information needed to update our individual apple Developer account to an Organization developer account . and I (we) haven't heard back from you. the error we are getting on our account We’re processing your membership migration from an individual to an organization. Please note that your membership benefits are temporarily disabled during this time. Also... With this delay from getting response from you, we hope our expires for the apple Developer payment would be shifted , as we haven't been able to access our account for almost a month ? Below are the case numbers, generated by apple hopefully fall are correct { 102228853402 } { 102243840694 } { 102245033626 } { 102241341764 } { 102236317557 } { 102229955599 }

In the Apple Business Connect - When adding Attributes to the Place Card>Save>Address is wiped This continuously happens when it clears data fields that were previously saved. https://www.awesomescreenshot.com/video/25583267?key=adc1e136af1ba0b7cfa453dcd613f4b4

I would like to know how secure the communication between the reseller and organisation. Because we are providing organisation id and getting the reseller id information. Post providing organisation id, did reseller able to see any information about the organisation or not? If reseller able to see the information then need to know what are all the information they able to see it. Thanks.

Hello, fellow developers and Apple engineers, I'm reaching out to seek advice and insights on a challenge I've encountered during the app review process for a particularly complex iOS app. Our app is designed to manage communal activities for cities, working in conjunction with desktop software/server, which makes it both large and intricate. Its primary users are specific companies, such as Municipal utilities, across various cities in Germany, each with over 100 devices. The core of the challenge lies in the app review stage. Due to the app's complexity and the necessity for specialized knowledge to understand its full functionality, it seems that the review team faces difficulties in evaluating the app, leading to rejections. It's clear that without training or a deep dive into the app and its server-side components, grasping its utility and operational nuances is challenging. We've attempted to provide detailed documentation but we're still encountering hurdles. Here are some specific questions and areas where we'd appreciate your guidance: Best Practices for Submitting Complex Apps: Are there recommended strategies or best practices for submitting apps that require a deep understanding of specific, non-public functionalities? Communication with Reviewers: Is there an effective way to communicate the necessity of our app's complexity and its server-dependent nature to the review team? Any tips on ensuring this communication is as clear and constructive as possible would be invaluable. Documentation for Review: What kind of documentation have you found most effective in aiding the review process for complex applications? Are there formats or templates that seem to work best? Appealing Review Decisions: For those who have gone through the appeal process with similarly complex apps, what was your experience? How can one effectively convey the app's value and operational context in an appeal? We're committed to ensuring our app meets Apple's standards while providing vital services to our clients. Any insights, advice, or shared experiences in navigating the app review process for similar applications would be greatly appreciated. Thank you in advance for your time and help. Best regards, Dominik