Safari passwords on subdomains

Safari & Web General
nanoplane OP
Created Feb ’20
Replies 21
Boosts 9
Views 8.5k
Participants 25

When I login to an account on a subdomain of a main domain, I want to be able to store a separate password for the same login id on the main domain account. This doesn't seem possible in the current Safari implementation.


eg: domain.com is the main domain and is the general information site.

my.domain.com is the subdomain that hosts the customer support.


I want different passwords on each for the same login ID... Can't I do this?



--marcel

Replies  21
Boosts  9
Views  8.5k
Participants  25
_dominik_ OP
Apr ’20

hi marcel,


same issue here. Multiple passwords are stored for the domain and subdomain but only one is offerd and thats usually the last one used for any of these domains...


hopefully this bug will be fixed soon.



Regards,


Dominik

7
Maybe Partying Will Help OP
Jun ’20
Visa have just created this problem for themselves with their new subdomain system for visaoffers.eu. The subdomain is the three character code for the bank, so
[https aib.visaoffers.eu/]
is treated by Safari as the same as the subdomain:
[https boi.visaoffers.eu/]

These are two different banks and two different Visa cards. Safari only recognises them as one domain, so it can't automatically generate or save passwords multiple subdomains of this site. Obviously one doesn't want two different cards associated with one login/password.

regards,
Martin

5
BGerlach OP
Mar ’21
I have the same issue and it is very annoying.

I hope this will be fixed soon!

Regards,
Björn
3
ericdsd OP
Mar ’21
Hi, i hav that exact same issue and found no workaround did someone do?
2
dingens23 OP
Mar ’21
same issue here, incredibly frustrating.
2
HFMH OP
Apr ’21
Same here: For our agency-administration we have many subdomains that are not correctly recognized by Apple. So when iOS suggests a password for our services or client developments, it is mostly wrong and our team has to change credentials very often because of this. Please recognize the full domain including subdomain, and don't read just the tld, Apple!
2
smileBeda OP
May ’21
It is as easy as adding a new item to the keychain.
For example, if you have a domain domain.tld and a subdomain sub.domain.tld, you can follow these steps to add 2 valid passwords that get used when you login to the respective sites:

  1. Login to domain.tld and choose "save password" when login

  2. Repeat for sub.domain.tld and again choose to "save password" when login

  3. Manually open the keychain and ensure that the distinct passwords have been saved for each item

  4. If the same password was saved for both just change the items adequately (edit them and save)

  5. You can now successfully login to both items without hassle.

Additionally there will also be a "other passwords of this site" which further allows you to pick the right password when login
But it is not required, I use this daily on a ton of sites and the only thing I always need to do is (once) make sure the correct password got saved for the correct item.
After that once manual edit, you're good to go.

Hope that helps,
Beda.
2
binghan86 OP
Sep ’21

Few things Apple should fix for Keychain & Safari:

  1. Recognise sub-domain as different platform.
  2. Recognise sub-folder as different platform.
  3. Don't update all the passwords for with the same root domain when user click "Update Password".
5
MD_dm OP
Oct ’21

Fully agree that this feature is annoying. "other passwords" helps somehow but I can't recognise which I need in case have the same username.

3
nickdengler OP
Dec ’22

This is especially annoying in California, where the dmv, the secretary of state, and all sorts of different business services are all under ca.gov (dmv.ca.gov, sos.ca.gov, etc). I guess no one at Apple lives in California maybe?

3
Phy OP
Dec ’22

This is the biggest issue with iCloud Keychain, and it's important that a solution is released to avoid continued user friction and temptation to leave the service. I run into this issue regularly, and the risk of overwriting login information as a result of naive subdomain handling is a big problem.

2
noahcoad OP
Jan ’23

+1 ... Please support different passwords for different sub-domains.

Like coserv.smarthub.coop vs graysoncollin.smarthub.coop vs intelli.smarthub.coop
There are many servicing websites that use different sub-domains for different customers w their own accounts

At least let us go into Safari preferences and specify the full domain name to be able to differentiate credential sets for sub-domains.

3
LuminaryCrush OP
Apr ’23

+1 Super annoying

1
Marotta OP
Aug ’23

It is still a problem ... and a very annoying one ...

1
tobymac OP
Sep ’23

Got 4 subdomains with 2FA on them and can't save (only one!) because Safari groups them together. Fix please!

1
hasanunlukilinc OP
Sep ’23

From a.domain to z.domain.com we have more than 100 sub domain maybe and I can't manage passwords. I really don't understand why Apple does not see and solve this problem. Ridiculous!

1
aderlee OP
Oct ’23

It is really sad to realize that somebody has reported this annoying issue 3 years ago, and Apple chose to ignore it.

2
maslyankov OP
Jan ’24

Same issue here... This dumb issue makes password keychain unusable in many scenarios... This is ridiculous!

0
infinitebeard OP
Jan ’24

Same issue, posting in hope this gets a fix.

0
wirtes OP
Mar ’24

Is anyone from Apple watching this? This is a HUGE barrier to people going all-in with Apple Password Manager. Please prioritize this fix!!!

0
nicop2000 OP
Apr ’24

Found a "bad" quick fix: if cases don't matter in username, you can just give each entry a different variation.

For example user123, User123, uSer123, ...

Not the solution one would want, but it works for now

0
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