Hello, we are developing in app provisioning of our American Express network cards. After clicking add to apple wallet in our app, I launch the PKAddPaymentPassViewController and click next. It loads for a few seconds and then I get: [] ProvisioningOperationComposer: Step '' failed with error Error Domain=PKProvisioningErrorDomain Code=5 UserInfo={PKErrorHTTPResponseStatusCodeKey=500} Does anyone have any insight on what this error means?
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Hi @nikhypercard, The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need both to follow the steps in the post below, then reply to this thread once you've created a Feedback report: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once you've submitted your Feedback with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Hi @sujayjaju, The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need both to follow the steps in the post below, then reply to this thread once you've created a Feedback report: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once you've submitted your Feedback with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
This error occurs in Apple Pay Wallet In-App Provisioning Flow for Credit / Debit Cards When the data received from the PNO (Visa) is passed to PKAddPaymentPassRequest this error is seen in addPaymentPassViewController, in the finalize stage. Docs provide no clue as to what could be wrong. iOS 18.2.1 XCode 15.2 Error description mentions unsupportedVersionError Is the pass version not supported? Is the wallet version not supported? Is it an app implementation error or error in the data received from the PNO?
Hi @MansurB, The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need both to follow the steps in the post below, then reply to this thread once you've updated your existing Feedback submission: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I'm notified you've updated your Feedback with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Hi @itamarsilva, The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need you to follow the steps in the post below, then reply to this thread with the submitted Feedback ID: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Hi @csdevfr, Please contact the Apple Pay provisioning team that approved your entitlement request. They can provide the updated guide to you directly. If you don't have the original approval confirmation, please submit a new request to use the entitlement with your approved app details, including: Team ID Adam ID Issuer App Bundle ID To learn more about submitting the request, please see the following page: Apple Pay Demo: Wallet Extensions https://applepaydemo.apple.com/wallet-extensions#allowListing Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
During our Apple Pay integration testing, we encountered an issue that we're unsure how to resolve. Below are the steps we followed: Created an Apple Pay sandbox test account for Raul and added a test card, following the documentation here: https://developer.apple.com/apple-pay/sandbox-testing/ Opened the Golfmanager platform and initiated a booking. For payment, selected Apple Pay as the method. Raul clicked the Apple Pay button on the Golfmanager UI. He scanned the QR code using his iPhone, logged in with the test account. Apple Pay began validating our merchant identity and retrieved the wallet token to proceed with payment. The Apple Pay payment sheet appeared on Raul's iPhone, showing the card details and the amount requested by Golfmanager. Suddenly, the Apple Pay sheet closed unexpectedly, and we have no insight into what went wrong or what might be missing on our end. Here is the video: https://drive.google.com/file/d/1r-73edQ9eBZzXi6HoSYYGjKO8LbxBrZi/view?usp=drive
Hi @jeriljose, Please review the following post to learn more about resolving merchant issues for Apple Pay on the Web: Gathering Required Information for Troubleshooting Apple Pay on the Web Merchant Issues https://developer.apple.com/forums/thread/762994 Specifically, the technote mentioned below, which has a section about the Apple Pay payment sheet dismissing unexpectedly: TN3174: Diagnosing issues with the Apple Pay payment sheet on your website https://developer.apple.com/documentation/technotes/tn3174-diagnosing-issues-with-the-apple-pay-payment-sheet-on-your-website Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Hi @MansurB, The Apple Pay servers are purged frequently due to privacy and security policies, so I'll need you to follow the steps in the post below, then reply to this thread with the submitted Feedback ID: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Note: The error code is typically provided by the Payment Network Operator (PNO) and not from Apple Pay directly. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags:
Hello, I am developing an Apple Pay and In-App Provisioning integration for the bank where I work. All entitlements are properly configured, and we are integrated correctly with our Payment Network Operator (PNO). We are using PKAddPaymentPassViewControllerDelegate to handle the provisioning process. The flow progresses as expected up to the Terms and Conditions screen. However, after accepting the terms, the process fails with the message: Could not add card. Upon checking the device logs using the Wallet profile configuration, I observed the following response from Apple's backend: Response: https://nc-pod10-smp-device.apple.com:443/broker/v4/devices/041315032816900221610987313158566F368A9CEBA1291E/cards/745f792b9d0644e5a6e713d54f505296/enable 500 Time profile: 1.80458 seconds { x-conversation-id = 6ec59a63424f4035915e32f22ea645e4 Vary = accept-language Content-Type = application/json x-pod = nc-pod10 x-keystone-correlationid = E3DD5A5A-FD18-4500-8570-2BD1334E281C Date = Thu, 17 Apr 2025 0
Hello, I am setting up a feature for my company's banking app that allows users to add their payment/debit card they have with us to the Apple Wallet on their device. We have the in-app provisioning entitlement setup and configured in the app and configured with our banking partner/TSP. We are able to manually provision production environment cards via the Wallet app. I am using test card data from my TSP. I send them the two certificates, nonce, and nonce signature data and am given activationData, encryptedPassData, and an ephmeralPublicKey that we then set on an instance of PKAddPaymentPassRequest. We call the handler on the delegate method that is called with that request object and get an error: The operation couldn’t be completed. (PKPassKitErrorDomain error 2.) Looking at the PassKit library shows this is PKUnsupportedVersionError - Unsupported pass version. Our TSP hasn't been super helpful in troubleshooting this issue and just said we should contact Apple as it is an Apple error. I am tryin
Topic:
App & System Services
SubTopic:
Apple Pay
Hi @jwlevel, I don't have enough information to identify the underlying cause of the error reported. Please follow the steps described in the post below: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Hi @aspitz007, I don't have enough information to identify the underlying cause of the error you've reported. Please follow the steps described in the post below to create a report in Feedback Assistant: Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported errors, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Hi @VidhyaSri21, I don't have much information to identify the underlying cause of the issue as described. Please follow the steps in the post below Gathering Required Information for Troubleshooting Apple Pay In-App Provisioning or In-App Verification Issues https://developer.apple.com/forums/thread/762893 Once I have the Feedback ID with the requested details listed in the post above, I'll be able to provide guidance for you to resolve the reported device list issue, as well as troubleshoot your implementation and PNO metadata configuration, as needed. Cheers, Paris X Pinkney | WWDR | DTS Engineer
Topic:
App & System Services
SubTopic:
Apple Pay
Tags: