Watch OS 5 update says not connected to Internet

But... lads what I found out and it works perfect for me is. Check on the watch the WiFi and connect it new to your preferred WiFi (sometimes it may take 2-3 times) after that wait 2-3 minutes and the update should work and no more an error like “no internet connection” Worked for me. iPhone X and Watch series 1 Good luck

Hi Schuffi,

We definitely had some previous cases where an error in posting the update would cause the "not connected to internet" symptom, but things should be okay now. If you can make it happen again, please install the sysdiagnose profile, reproduce, and take a sysdiagnose to attach to a bug report. We can take a look.

Thanks,

-nick

I have a similar issue with the newest iOS beta 12 and watchOS beta 10. Basically, when installing the watchOS beta profile via the iPhone I do not get any option to select the watch as a target device. I only get the message that I should restart the iPhone and the profile ends up on the iPhone.

My watch is currently in a factory state without any watchOS and basically not usable. I can start to pair the watch with the phone but when I try to update the watch I get the not connected to Internet message. how Can I make sure that the watchOS beta profile is installed on the watch and not on the iPhone?

This seemed to work for me. As soon as I took it off the charger and unlocked, it worked.

Enter PIN on your watch.

The correct way to do this is to: <Enter settings from watch <select WIFI <select current WIFI connection <forget WiFi connection <select new WiFi connection <Enter Password

Turn off your Apple Watch. Forget the 2.4GHz and 5GHz Wi-Fi networks on your iPhone. (Settings > Wi-Fi). Turn off Bluetooth on the iPhone (Settings > Bluetooth). Connect to the 2.4GHz network on your iPhone, and then re-enable Bluetooth. Now, turn on the Apple Watch. It is simple and it works.

Once I pulled my Series 3 off the charger, put it on my wrist and unlocked it, my iPhone Xs "suddenly" was connected to the Internet and was able to download the update. It would be nice if Apple explained which device actaully downloaded the update -- the watch or the tethered iPhone.

So had this happen and like others said go to settings cellular and turn off Apple Watch cellular support and it will continue downloading that’s it.

Hard resetting iPhone fixed this issue. 

Steps are:

1. Press Volume Up and let go.

2. Press Volume Down and let go.

3. Press and hold the side button.

Note: This does not wipe any data from your phone

I had my watch replaced by apple, after getting the new one , it was asking to connect to my iphone. Once it was pairing it would say ""not connected to internet"" check your wifi or internet and make sure bluetooth is enabled. i tried different things , my internet is working, wifi working and so was my bluetooth.

I then kept my phone (Xs) on airplane mode, with internet (wifi) enabled and blue tooth. The phone and watch paired , it then started to update my watch. It worked

I had this problem dated September 23, 2020.. The reason being is that IOS14 had been released causing this issue.. I have the watch series 2.. I had to pair but at the same time update it so I can't so update from the watch because it was in pairing mode.. So I had a phone IOS 13 and it worked like a charm.. Just waiting right now to update.. I hope to help a lot of users having this issue out there..

I have this problem with a brand new Apple Watch series 5 and iOS 14.0.1. I cannot pair and update it. I don’t have iphone with iOS 13 nearby :(

I’m in the same boat with getting this error message after I installed iOS 14 on my phone. Like another user in this thread, I also don’t have a phone running iOS 13 to try that route.

My watch is essentially useless because it unpaired with my phone when I tried to install the update.

Does anyone have any ideas if we’re already running iOS 14? My watch was working fine until I installed iOS 14. This is such a bummer.

I fixed it but I needed to borrow my friend’s iphone with iOS 13. After doing pair -> setup -> unpair on my friend’s iphone, I could finally paired and updated the watchOS from my iPhone iOS 14.

I just tried it tonight on a friend’s phone running ios13, and the same error popped up on her phone too about “not being connected to the internet”. Apple hasn’t been much help. They’ve told me to pay to mail it in for repair, even though it was working just fine before I updated my phone to ios14. Hmmmm....

So,

After much research and countless back and forth with apple care, going into the Apple store and research online. Apple's new software will not be compatible with older iWatch Gen. 1 & 2. So, to answer your question, you will need a iPhone running on IOS 13 in order to update, reset and pair to the IOS phone running 13 first. Unpair iWatch from the IOS 13 iPhone and then pair to your iPhone running on IOS 14. It will ask to pair, then prompt to update iWatch. I'm currently waiting for the software to download from my iPhone. Hope this helps.

I had another brand new apple watch series 5 that couldn't pair with iOS 14, but after a few tries, I somehow manage to pair & update without using other iphone with iOS 13. Here's what I did:

At first, I got the same error message during pairing, "couldn't connect to the internet to update watchOS". Then I tried using only 2.4GHz wifi like I saw in the other thread, but that didn't work either. So after restoring 5GHz wifi, I tried pairing using another iphone with iOS14, and of course it still gave me the same error.

But then I then restarted my original iphone. After it booted back up, I enabled airplane mode and tried to do the pairing step again, and suddenly I can update the watchOS to 7.0.1. After the watch is updated I can proceed to pairing and setup.

I have no idea what worked, did the airplane mode did the trick? Or the iphone switching? Or the restarting? I swear I tried the same things before and none of it worked, but now it works so beats me... Apple better release iOS update or info soon.

I was facing the same issue. The update works when you wear the watch in hand and try pairing it with ur phone.
Next it checks for the update.
Now charge ur watch and let the update get downloaded. 😊

I found my solution from another forum. Reset your network settings on your iPhone. Apparently this have been going on for 2 years now. I hope this help those who still having this issue.

Deleting and reinstalling the Watch app on my iPhone 11 running iOS 14.0.1 resolved the issue and allowed me to pair and update my Series 2 Apple Watch.

hey
i have a solution. u just need to clear all data and then try to update! just click crown button and side button and hold until it will be black screen. then when apple logo will appear you should hold side button. then click erase all data. and thats it! good to go

My watch is now completely useless, update won’t work, says no internet connection, reset watch, reset iPhone, won’t let me pair unless software update has been installed but keep getting ‘no internet connection’ when I do have one... I’m stumped!

What FINALLY worked for me after not having this thing work for 3 months is just deleting the dang Apple Watch app and then redownloading it...

Finally solved this problem. I used some methods in this thread: https://developer.apple.com/forums/thread/652021. The following are the steps worthing trying:

1. Set your router to use 2.4GHz only. Turn off 5GHz option if there is one, and then restart the router.

2. Reset your phone's network.

3. Restart your iPhone and restart your apple watch.

4. Delete watch app and reinstall it.

Then it should be able to download the update.