Can't export notarized app

Question

cheintz OP

Created Sep ’18

Replies 3

Boosts 0

Views 2.3k

Participants 2

I'm trying to export a notarized app. I keep getting the error:

Couldn't find submission identifier "<>" for "<>". Please try uploading again.

when I try to open the log. This happens over and over, even when I try uploadsing again as suggested.

More puzzling is the fact that I keep getting notifications and e-mails saying that my app has been successfully notarized and can be exported from the organizer. (Except it can't.)

I've tried signing out and back into my developer account. I'm the only one on the account and I'm the team agent.

I've tried deleting files from /Library/Caches that have xcode in their names.

I've re-archived the app with a different build number.

The really odd thing it that I've successfully notarized and exported this app in the past few days. And, suddenly, its not working.

All this is with XCode 10 and Mojave 10.14.0.

Anyone have any suggestions?

Answer 1

cheintz OP

Sep ’18

I see messages in the console that are possibly related:

DVTAssertions: Warning in /Library/Caches/com.apple.xbs/Sources/IDEFrameworks_Fall2018/IDEFrameworks-14320.25/IDEProducts/DVTProducts/DVTProducts/IDEProductsUI/IDEArchivesViewController.m:238

Details: Failed to update notarization status for archive "<DVTFilePath:0x7f811d1cb4e0:'/Users/claude/Library/Developer/Xcode/Archives/2018-09-28/[APPNAME] 9-28-18, 7.16 AM.xcarchive'>" (Error Domain=IDEArchiveErrorDomain Code=0 "Failed to fetch updated status." UserInfo={NSUnderlyingError=0x7f811cc43df0 {Error Domain=ITunesConnectionOperationErrorDomain Code=1519 "Could not find the RequestUUID." UserInfo={NSLocalizedRecoverySuggestion=Could not find the RequestUUID., NSLocalizedFailureReason=Apple Services operation failed., NSLocalizedDescription=Could not find the RequestUUID.}}, NSLocalizedDescription=Failed to fetch updated status., NSLocalizedRecoverySuggestion=Couldn't find submission identifier "97c6cf8c-[...rest of UUID]" for "[APPNAME]". Please try uploading again.})

Object: <…>

( [APPNAME] and [...rest of UUID] in above edited by me )

followed by:

27366555: RECEIVED OUT-OF-SEQUENCE NOTIFICATION: 0 vs 124, 513, <private>

Answer 2

cheintz OP

Sep ’18

OK. Strangely I left my apps I was trying to notarize, wrote this post, closed xcode and moved on to other things.

Just now, perhaps 1/2 hour later, I re-opened xcode and lo and behold, my apps are ready and the "Export Notarized App" button works.

I did switch internet connections on my MacBook Pro. I'm unsure about what happened. But, I'd hazard a guess that the app got notarized at Apple and I got the e-mail/notification. But, whatever happens on the back end for Apple to communicate back to Xcode hadn't happened yet and takes more time.

Whatever it is. I'm now good to go.

Answer 3

Engineer OP

Apple

Jan ’19

I checked on requests submitted to the notary service around that time on Sept 28 and all of them had gone through in a matter of minutes. If this problem happens again, please open a bug at https://bugreport.apple.com and include the request UUID (as referenced in the above log) so that we can investigate. Thank you