AppStore Connect API access request

It shows on the AppStore Connect API landing page that only a team agent can request access. Since my team agent is unfamiliar with the portal, can an Admin request access, instead?

Answered by Engineer in 338569022

Only your team agent can sign the agreement required to request API access.

Accepted Answer

Only your team agent can sign the agreement required to request API access.

Would there be a step-by-step guide on what the Team Agent would see and need to do for Technical Admins to guide the Team Agent?

The process is very simple so hopefully it will go smoothly. Here are the precise steps:


  1. Log in to App Store Connect.
    You will see the App Store Connect home page.
  2. Click the "Users and Access" icon.
    You are taken to your team's user list.
  3. Click the Keys tab at top of the page.
    You see the message "Permission is required to access the App Store Connect API. You can request access on behalf of your organization," along with a Request Access button.
  4. Click Request Access.
    You see a very short agreement (just a few lines), an "I agree" type checkbox, and a Submit button.
  5. Review the terms and, if acceptable, click the checkbox and then Submit.
    You're done!


Hope this helps!

Thank you so much for the help!

It shows on the AppStore Connect API landing page that only a team agent can request access. Since my team agent is unfamiliar with the portal, can an Admin request access, instead?

even with the account holder role, I can not request access to the apple store connect API. The request button was grey out
The request button is also grey out on my end like with hellovuphan up there. Do you guys have any suggested solution for this?
We are experiencing the same problem as described above:
Even though the user is an Account Holder, "Request Access" button is greyed out with message "Permission is required to access the App Store Connect API. Only the Account Holder can request access."

Is this a temporary malfunction, are is there something we might be missing?
We are experiencing the same issue.
Button is grey for Account Holder.
Please take a look, this is blocker.
Thanks.
We are experiencing the same issue.
Button is grey for Account Holder.
Thanks.
The "Request Access" button has been disabled.
I too see a greyed out button for "Request Access". I am the "sole admin, account holder".
I am having the same problem. I am the account holder and only person in the account. The request access button is greyed out.
the issue here. request access button is greyed out. Please help
I got the same issue, me, the account holder and only person in the account.

But the request access button is greyed out.
Faced the same problem, here's a workaround (on the example of Google Chrome, I think you can do something similar in other browsers):
  1. Right-click on "Request Access" button and select "Inspect" from the context menu;

  2. Remove type = "primary" from the list of button attributes and remove the word "disabled" from the button class name;

  3. After applying the changes, the button will work

I have the same issue. I don't know if modify the html can fix it. Have someone find another solution?
LOL how is this still an issue? Apple developers, please fix this.
What VladDDev said worked for me which is mind-boggling. What is even more mind-boggling is that, I am not my team's account holder (previously yes but just transferred to whom in our org should be the account holder yesterday) but a team admin... I guess Apple's access control on this button is seriously broken... I am just glad that this isn't anything too serious.
@VladDDev  Thank you. I test that solution and works.

What if I am using email I'd that has only admin rights in the developer portal. But that same email I'd I am using in Microsoft Appcenter to connect Appcenter with App Store connect using credentials (username and password) and now I am trying the automate the connection using App store Connect Api. As per the comments only the account holder can generate key for the App Store connect Api. How to achieve for an admin account. Because all my testflights build and connect to the store is currently working with admin email I'd. Need help Apple support team.

AppStore Connect API access request
 
 
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