AppStore Connect API access request

It shows on the AppStore Connect API landing page that only a team agent can request access. Since my team agent is unfamiliar with the portal, can an Admin request access, instead?

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arikays
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Only your team agent can sign the agreement required to request API access.

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App Store Connect Engineer
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Only your team agent can sign the agreement required to request API access.

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App Store Connect Engineer
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Would there be a step-by-step guide on what the Team Agent would see and need to do for Technical Admins to guide the Team Agent?

Posted by
arikays
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The process is very simple so hopefully it will go smoothly. Here are the precise steps:


  1. Log in to App Store Connect.
    You will see the App Store Connect home page.
  2. Click the "Users and Access" icon.
    You are taken to your team's user list.
  3. Click the Keys tab at top of the page.
    You see the message "Permission is required to access the App Store Connect API. You can request access on behalf of your organization," along with a Request Access button.
  4. Click Request Access.
    You see a very short agreement (just a few lines), an "I agree" type checkbox, and a Submit button.
  5. Review the terms and, if acceptable, click the checkbox and then Submit.
    You're done!


Hope this helps!

Posted by
App Store Connect Engineer
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Thank you so much for the help!

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arikays
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It shows on the AppStore Connect API landing page that only a team agent can request access. Since my team agent is unfamiliar with the portal, can an Admin request access, instead?

Posted by
Bas2528
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even with the account holder role, I can not request access to the apple store connect API. The request button was grey out
Posted by
hellovuphan
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The request button is also grey out on my end like with hellovuphan up there. Do you guys have any suggested solution for this?
Posted by
joshy069069xx
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We are experiencing the same problem as described above:
Even though the user is an Account Holder, "Request Access" button is greyed out with message "Permission is required to access the App Store Connect API. Only the Account Holder can request access."

Is this a temporary malfunction, are is there something we might be missing?
Posted by
jakub.vano
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We are experiencing the same issue.
Button is grey for Account Holder.
Please take a look, this is blocker.
Thanks.
Posted by
IvanDoichev
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We are experiencing the same issue.
Button is grey for Account Holder.
Thanks.
Posted by
felicec
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The "Request Access" button has been disabled.
Posted by
asttekin
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I too see a greyed out button for "Request Access". I am the "sole admin, account holder".
Posted by
smithchung
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I am having the same problem. I am the account holder and only person in the account. The request access button is greyed out.
Posted by
cbones910
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the issue here. request access button is greyed out. Please help
Posted by
waynewgl7777
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I got the same issue, me, the account holder and only person in the account.

But the request access button is greyed out.
Posted by
codonkeyQQ
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