Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.

Hi, In the web portal of developer.apple.com when you create or edit a provisioning profile there is a possibility to set "Entitlements", which is I understand also called as "Template". Our project has such entitlements, like NSE Filtering or CarPlay. But in the ProfileCreateRequest https://developer.apple.com/documentation/appstoreconnectapi/profilecreaterequest there is no possibility to provide such parameter, this is why we are not able to automate our flow of provisioning profile update. Is there any workaround? Or maybe I need to fill a request to improve this API?

Hello Apple Developer Support Team, We are developing an iOS iPhone application and would like clarification on whether Apple provides any APIs or system-level support to implement parental approval workflows aligned with certain regional regulatory requirements (for example, Texas, Utah, and Louisiana). Our intended use cases are outlined below: Initial Approval (App Download Stage) We understand that, in some situations, when a minor attempts to download an app from the App Store on iPhone, iOS may require approval through Family Sharing / Ask to Buy. We would like to confirm: • Whether there is any developer-accessible API that allows an iPhone app to detect if installation was approved via parental consent. • Whether apps can receive any callback, status indicator, or system signal confirming parental approval or rejection. • Whether the Declared Age Range API or any related framework provides access to parental approval or age verification signals. Ongoing Approval for Significant Changes For regulatory compliance, we may need to request parental re-approval when introducing significant application updates (for example, adding chat functionality, social interaction features, or modifying data collection practices). We would like clarification on: • Whether iOS provides any mechanism or API that allows iPhone apps to trigger or request parental re-approval after the application has already been installed. • Whether Apple provides any built-in workflows, system prompts, or entitlement-based approaches that support this type of re-approval process. In-App Handling of Parent Approval Requirements If our backend determines that a minor user requires parental approval before continuing to use certain app features, we would like to understand: • Whether Apple provides any APIs, SDKs, or recommended frameworks that allow initiating or facilitating parental authorization from within the iPhone app. • Whether there are any callbacks, permission states, entitlement checks, or system notifications that developers can use to determine and track parental consent status. If any such capabilities exist, we would greatly appreciate links to official documentation, technical guidance, or sample implementations demonstrating how approval status can be retrieved and handled in an iOS iPhone application. Also from which iOS version this capabilities will work & how to handle lower iOS version which is not supporting. Additionally, if Apple recommends alternative compliance approaches using existing frameworks such as Family Sharing, Screen Time APIs, or Declared Age Range, we would appreciate guidance on best practices for implementation. Also, could you please clarify the minimum iOS version that supports these capabilities? We would also appreciate recommendations on how developers should manage or implement fallback handling for devices running lower iOS versions where these capabilities are not supported. Thank you for your assistance and guidance in ensuring compliance with Apple platform policies and regional regulatory requirements. Kind regards

Hello everyone, I submitted my app USDT Miner – Rig Manager to App Store Connect on February 2, and it has been in “Waiting for Review” status since then. I understand that review times can vary, but it has now been several days without any status change or feedback. This is my first submission for this app, and there are no resolution center messages or rejection notices so far. I wanted to ask: Is this delay normal at the moment? Are there any known review backlogs or factors that could cause an extended “Waiting for Review” status? Is there anything recommended to do from the developer side, or should I simply continue waiting? Any insights from Apple staff or fellow developers who’ve experienced similar delays would be appreciated. Thank you.

I'm experiencing an issue with the Analytics Reports API. Since last week, no data is being returned from the following endpoint: https://api.appstoreconnect.apple.com/v1/analyticsReports/r2-ac29debd-e528-406d-bdfa-fab6d4403ee2/instances The endpoint responds successfully but returns empty data for the date range where data should exist. Other report endpoints for the same app work correctly. Please investigate why this report stopped delivering data.

I'm attempting to use Cloud Signing to export the Release version of 3 different apps for App Store, as described in https://developer.apple.com/videos/play/wwdc2021/10204/ The process completes successfully, and appears to be signed correctly, with a newly-created certificate in the developer portal of type "Distribution Managed". When I upload to App Store Connect however, I see the following error for several third-party Swift packages, distributed as frameworks: Validation failed (409) Invalid Signature. Code failed to satisfy specified code requirement(s). The file at path “MyApp.app/Frameworks/MyFramework.framework/MyFramework” is not properly signed. Make sure you have signed your application with a distribution certificate, not an ad hoc certificate or a development certificate. Verify that the code signing settings in Xcode are correct at the target level (which override any values at the project level). Additionally, make sure the bundle you are uploading was built using a Release target in Xcode, not a Simulator target. If you are certain your code signing settings are correct, choose “Clean All” in Xcode, delete the “build” directory in the Finder, and rebuild your release target. For more information, please consult https://developer.apple.com/support/code-signing. If I have a manually created Distribution certificate installed in the keychain at the point of export, the same archive is signed with that certificate, and is accepted by App Store Connect without issue. The xcodebuild command I am using (roughly): xcodebuild -exportArchive \ -archivePath "$ARCHIVE_PATH" \ -exportPath "$EXPORT_PATH" \ -exportOptionsPlist "$EXPORT_OPTIONS" \ -authenticationKeyPath "$API_KEY" \ -authenticationKeyID "$API_KEY_ID" \ -authenticationKeyIssuerID "$API_KEY_ISSUER" \ -allowProvisioningUpdates The plist: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "<http://www.apple.com/DTDs/PropertyList-1.0.dtd>"> <plist version="1.0"> <dict> <key>method</key> <string>app-store-connect</string> <key>teamID</key> <string>$TEAM</string> <key>uploadSymbols</key> <true/> <key>signingStyle</key> <string>automatic</string> </dict> </plist> Is what I’m trying to do supported? Is this a bug?

We are currently pulling data via the API to look various metrics, including reviews and ratings. However, I noticed the ratings only come in with associated reviews - it doesn't appear there is public access to the API for pulling all historic ratings (without associated reviews). Is this correct? Does anyone know a workaround or way to access the ratings data via API or other method?

Hey folks, Looking for some assistance with using an API key with xcodebuild commands to archive/export builds on our Enterprise developer account. The goal here is to allow Xcode to completely manage signing/certificates with our cloud distribution certificate, since these builds are happening in CI and we don't want to be manually handling user sessions/certificates on these machines. This is working great with our App Store account, but with our Enterprise account we're getting errors both archiving and exporting the builds. Here's an example of an export command that is giving errors: xcodebuild -exportArchive -exportOptionsPlist /path/to/exportOptions.plist -archivePath /path/to/archive.xcarchive -exportPath /path/to/export -authenticationKeyID *** -authenticationKeyIssuerID *** -authenticationKeyPath /path/to/key.p8 -allowProvisioningUpdates I've put some example values there, but we've double/triple checked the real values when this is actually running. These are the errors we're getting: 2026-02-02 12:30:04.022 xcodebuild[59722:1854348] DVTServices: Received response for 0794248F-E534-474D-ABBF-40C1375B6590 @ <https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA>. Error = Error Domain=DVTPortalResponseErrorDomain Code=0 "Communication with Apple failed" UserInfo={NSLocalizedDescription=Communication with Apple failed, NSLocalizedRecoverySuggestion=A non-HTTP 200 response was received (401) for URL https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA} 2026-02-02 12:30:04.173 xcodebuild[59722:1854348] DVTServices: Received response for 1D51FCD1-1876-4881-BE89-DD44E78EA776 @ <https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA>. Error = Error Domain=DVTPortalResponseErrorDomain Code=0 "Communication with Apple failed" UserInfo={NSLocalizedDescription=Communication with Apple failed, NSLocalizedRecoverySuggestion=A non-HTTP 200 response was received (401) for URL https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA} 2026-02-02 12:30:04.322 xcodebuild[59722:1854344] DVTServices: Received response for 25D7983F-1153-47C9-AE8A-03A8D10B6453 @ <https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA>. Error = Error Domain=DVTPortalResponseErrorDomain Code=0 "Communication with Apple failed" UserInfo={NSLocalizedDescription=Communication with Apple failed, NSLocalizedRecoverySuggestion=A non-HTTP 200 response was received (401) for URL https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA} 2026-02-02 12:30:04.483 xcodebuild[59722:1854344] DVTServices: Received response for 8A56C98B-E786-4878-856F-4D7E3D381DEA @ <https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA>. Error = Error Domain=DVTPortalResponseErrorDomain Code=0 "Communication with Apple failed" UserInfo={NSLocalizedDescription=Communication with Apple failed, NSLocalizedRecoverySuggestion=A non-HTTP 200 response was received (401) for URL https://appstoreconnect.apple.com/xcbuild/QH65B2/listTeams.action?clientId=XABBG36SBA} error: exportArchive Communication with Apple failed error: exportArchive No signing certificate "iOS Distribution" found We get very similar errors when archiving as well. Are we doing something incorrect here? Is API key usage with xcodebuild not supported for Enterprise builds? Appreciate any help y'all can provide!

I have purchased the apple developer account about 2 months ago, my account has not been activated since then. I have reached apple support multiple times over mails, but received no response. We have also shared our D-U-N-S number multiple times over email. Case ID: 102773282429

Xcode Cloud builds are hanging forever at the final step, Prepare Build for App Store Connect. This is a common issue that requires some fix in Cupertino. Reporting this in the afternoon of Jan 13, Pacific Time.

We need clarification on the following scenario and whether the requested actions are possible. Currently, we have an Enterprise iOS application that is distributed internally through Microsoft Intune using an Enterprise Apple Developer account. We are now planning to release the same application publicly via the Apple App Store using an App Store (public) Apple Developer account. While attempting to create a new app in App Store Connect, we are unable to proceed because the Bundle Identifier is already registered under the Enterprise account, and Apple does not allow creating another app with the same identifier. We would like clarification on the following points: Is it possible to move or transfer an app (or its Bundle Identifier) from an Enterprise Apple Developer account to a Public/App Store Apple Developer account? If yes, what is the recommended process to do so? If not, what alternatives are available while retaining the same Bundle Identifier? 2. If the app is successfully published on the App Store using the same Bundle Identifier, what will happen to users who already have the Enterprise version installed via Intune? Will their existing app automatically update from the App Store? Or will they need to uninstall the Enterprise version and install the App Store version manually? We would appreciate your guidance on the supported approach and best practices for this transition to ensure a smooth migration for existing users.

When updating an existing advanced app clip experience, the change doesn't actually apply. It shows the correct image in the UI, but when you use the app clip it shows the old image. Looking into it more, the status has "UPDATE_SUBMITTED". Seems related to this issue (https://developer.apple.com/forums/thread/810544) and this issue (https://developer.apple.com/forums/thread/810351).

Hey there, I'm building a service that requires receiving accurate sales/proceeds data along with the campaign name. From reading the documentation it looks to be fairly understandable, but in practice it is not. I have been testing this for almost a week, and I never got "Detailed Report" for "App Store Purchases Detailed" analytics report. The same report for "App Downloads Detailed" is arriving normally, but not to for the purchases. I tested for two different apps where I have around 200 daily installs and 30 purchases on each. I would love to get any thoughts on this from an Apple engineer!

Hey all, It's been now a few weeks since we started to help clients connect to their App Store Analytics API. I'm starting to notice that very often we'll see things like: Small data gaps. Eg. I have data on June 1, no data on June 2-4, and then data from June 5 to now Big data gaps. Eg. I'd have data on Jan 2024, but not on Feb-Mar 2024, then there's data again from April 2024 onwards. The actual files from Apple are like that we're not doing any treatments whatsoever. That's happening on both ONGOING and ONE_TIME_SNAPSHOT I also opened a Customer Support case and sent the files over 10 days ago, but no definitive answer so far. Are you also seeing gaps like this on your data? Any tips/recommendations?

Hey there, I'm building a service that requires receiving accurate app downloads and sales/proceeds data along with the campaign name. From reading the documentation it looks to be fairly understandable, but in practice it is not that straightforward. For example, I received the first one-time-snapshot detailed report for the App Store Purchases, and it contains partial data for several days. Shouldn't that be a full report of everything in analytics for like last year or so? Should I expect it to be updated and extended in the coming days? For the ongoing detailed report, I have not received anything yet, but I'm afraid it might have partial data as well. I will report here as well.

I am planning to build a service that automatically pulls Apple reports and stores them in my database. I was able to successfully retrieve the APP_USAGE report from the Analytics API; however, while it initially generated daily reports for a couple of days, the daily report generation subsequently stopped. The weekly and monthly reports are generated normally. I also checked the readReportRequest response, and the StoppedDueToInactivity field is returned as false. And also, when I compared the monthly reports between the API and the web console, the data does not match. Does anyone have a solution to this issue, or is there a recommended or updated approach for handling this?

I am planning to build a service that automatically pulls Apple reports and stores them in my database. I was able to successfully retrieve the APP_USAGE report from the Analytics API. It initially generated daily reports for a couple of days, but then the daily report generation stopped. The weekly and monthly reports continue to generate normally. I also checked the readReportRequest response, and the StoppedDueToInactivity field is returned as false. And also, when I compared the monthly reports between the API and the web console, the data does not match. Does anyone have a solution to this issue, or is there a recommended or updated approach for handling this?

We want to automate getting crash reports from ASC via CI or some other mechanism. Having developers manually check the Xcode Organizer isn't a scalable solution for us. Even with a api key with the App Manager role, we get a 403. https://api.appstoreconnect.apple.com/v1/diagnosticSignatures?limit=50 requires ADMIN role access which makes it a non starter in our org because of access restrictions. Since developers have access to the crash reports via Xcode in their developer roles, it should make sense for the REST API to expose the same data without ADMIN permissions.

Hello, About 7-8 months ago, I received an e-mail stating that my apple developer account would be deleted after 30 days, and my account was deleted after 30 days. I tried to contact many times, I got hopeful each time, but the Apple team never gave a full explanation. They always responded saying they would be interested, but it never came to fruition. In fact, I was most excited when I received the following e-mail: Hello Oğuzcan, My name is Joel, and I’m a senior Advisor with Developer Support. Your case has been given to me for further handling, and I’m happy to follow up with you today. I understand that you have initiated a conversation in our developer forums. Please, provide us more information and show us the email that you received, so we will assist your better. Please, reply to the received email for obtaining more information as the appropriate team will be able to assist you better. Please, reply to this email if you have further questions. Have a great day. Best Regards, Joel Developer Support I was very hopeful when I read that he was a Senior Advisor. This e-mail came on July 28, 18:17, today is December 8, 2025. I'm giving up hope now, my account won't be opened again. My members ask why there are no iOS versions of my applications, this is very difficult for me. Does anyone have any recommendations? I filled out forms and created requests many times.

I was using the Download Sales and Trends Reports API (GET https://api.appstoreconnect.apple.com/v1/salesReports), but at some point, the results started not displaying properly. (The reason for this is that all the +sales values ​​aren't showing up in the CSV file.) Below, I'll show you how to use the API in Python with a screenshot. (***** elements are hidden.) If anyone knows why, please let me know.