Weight Watchers app crashes when linked to Health app for Activity tracking

Question

Created Jul ’19

Replies 4

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I can't link my WW app to my Health app for activity tracking without the app immediately crashing once I click Done after enabling all the things I'd like the app to be able to track. None of the usual fixes to get a crashed app back seem to work. I have to delete the app and reinstall, login and then I can use it as normal until I try and track my activity again and the thing crashes again. I am also using a Series 4 watch running WatchOS 6 beta 4.

iPhone 8 running iOS beta 13 v.4

WW app version v 7.18.0

Thanks.

Sean

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Answer 1

Tamara911 OP

Jul ’19

I am also have the same problem. Only I am running WatchOS 5.3 on the series 4 and iOS beta 13 v3 on iPhone XS Max. It happens every time I try to connect the Health App and is extremely frustrating. Would love to know how to fix this! Tamara

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Answer 2

svedell OP

Jul ’19

Looks like no one else either know or cares. I'm really close to wiping the phone and starting with a fresh profile to see if that cures it.

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Answer 3

Kaileareed OP

Jul ’19

any luck?! This keeps happening to me too!

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Answer 4

john daniel OP

Jul ’19

When you say "my WW app" are you saying that you developed it? Because if not, just report it to Apple and move on. You are talking beta software. Beta software is for developers. I don't care what Apple may have said in some public beta web site, end users should not be running any beta software.

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