Device locked and can not unlock with iPhone

Question

jeffansari OP

Created Aug ’15

Replies 8

Boosts 0

Views 93k

Participants 6

i took the Watch off the charger and it said Device Locked, put Apple Watch on and unlock with iPhone, which is normal.

No matter how many times I unlock the iPhone, the Watch won't unlock. I tried unlocking the phone with Touch ID and manually typing the password, I rebooted the Watch and iPhone

is there any way to erase the Watch or do anything else to get past this ?

Answered by Max108 in 35161022

Yes.

You can use these steps:

Connect your Apple Watch to its Apple Magnetic Charging Cable.
Press and hold the side button until you see the Power Off slider.
Force Press Power Off and tap Erase all content and settings.

https://support.apple.com/en-us/HT204567

Boost

Answer 1

Max108 OP

Aug ’15

Accepted Answer

Yes.

You can use these steps:

Connect your Apple Watch to its Apple Magnetic Charging Cable.
Press and hold the side button until you see the Power Off slider.
Force Press Power Off and tap Erase all content and settings.

https://support.apple.com/en-us/HT204567

2

Answer 2

Max108 OP

Aug ’15

Did it work for you?

0

Answer 3

jeffansari OP

Aug ’15

Sorry, just came to see if anyone replied and saw your 2 replies.

Yes, it did work ! Thank you so much ! I thought I was going have to send it in for "repair"

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Answer 4

Max108 OP

Aug ’15

Glad you got it sorted 🙂

To mark your question as answered (it goes green so that others can easily see there is a solution for it) you have to log in to these Developer Forums first (top left of this page) and then come back to this thread.

0

Answer 5

jeffansari OP

Aug ’15

Done. Thanks again

0

Answer 6

Tggray925 OP

Oct ’20

I tried what was suggested, but my phone still did but I am still getting the “Device locked...” message even when I’ve unlocked my phone. And the app on my phone goes to the “Start Paring” screen as if my watch was never paired.
what do i try now?

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Answer 7

ccrenshaw OP

Dec ’20

I have repeated this process several times...

Connect your Apple Watch to its Apple Magnetic Charging Cable.
Press and hold the side button until you see the Power Off slider.
Force Press Power Off and tap Erase all content and settings.

However, my watch always returns to a locked state. It does not appear as a paired device on my phone nor can I re-pair the watch.

Any suggestions would be greatly appreciated.

Thank you

0

Answer 8

tommy1234 OP

Feb ’24

Same here, reset don’t work for me. And I am in the latest ios and watch os

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