Promo codes generation not working

Question

society OP

Created Oct ’15

Replies 7

Boosts 0

Participants 5

Hey Apple,

iTunes Connect are getting an error when i trying to generate promo codes.

best,

Dennis

Boost

Answer 1

iOSAaron OP

Oct ’15

What is the error?

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Answer 2

society OP

Oct ’15

Unable to Process Request

Your request could not be processed. For additional help, send an email to itunesconnect@apple.com.

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Answer 3

society OP

Oct ’15

found a solution. set system language to english.

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Answer 4

Rubenfern OP

Oct ’15

Where?

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Answer 5

society OP

Oct ’15

Your system Language of osx in preferences

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Answer 6

shirleyding OP

Oct ’15

Yup, it works, thank you~

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Answer 7

PR Apps OP

Nov ’15

Under Additional Information of my app, there is no option for Promo code displayed! So I cannot request any promo code. I have had no problem in the past requesting and receiving codes for my apps. Anyone else is having this problem??

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