Is the sandbox server down?

Question

Michael Patrick Ellard OP

Created Nov ’15

Replies 2

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I have production and sandbox certificates set up for two different apps.

Today the sandbox certificates stopped working for both apps, but the production certificates continue to work.

Our server guy assures me that nothing has changed in our server configuration.

The certificates have not expired - they're good past the end of the year.

I started noticing this problem around 10:30am Pacific Time, and it is still continuing at 10:30pm Pacific Time.

Two questions:

A) Are the sandbox servers down?

B) Is there a system status page that we can chack to see the status of the sandbox and production APNS servers?

Thanks in advance for any help that you can give me with this.

Sincerely,

Michael Patrick Ellard

Answered by Michael Patrick Ellard in 85428022

We seem to have found and fixed the problem. It appears that the sandbox servers have changed the way that they handle it when given a bad push token. We had code that was sending a bad token along with some good ones, and our server didn't handle the new response gracefully. We've updated our server code, and all is now working as expected.

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Answer 1

Michael Patrick Ellard OP

Nov ’15

Accepted Answer

We seem to have found and fixed the problem. It appears that the sandbox servers have changed the way that they handle it when given a bad push token. We had code that was sending a bad token along with some good ones, and our server didn't handle the new response gracefully. We've updated our server code, and all is now working as expected.

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Answer 2

shaamcom83 OP

Nov ’16

The same issue is happening for me. Looks like the APNS sandbox down again after Xcode 8 + ios 10.2 upgrade

I have created the app using cordova and signed the app using the developer certificate. I installed it on my device.

Now I used Pusher app with development APNS certificate (.p12). But its always returning "APN invalid token size".

I tried with my app as well. The notifications are getting delivered but the app is not receiving the notifications. Pls help.

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