Upgrade stalled in final phase at about 85%

Question

Created Jun ’15

Replies 9

Boosts 0

Views 1k

Participants 5

My install went about an hour to get the update started loading onto the watch. It then went through the first phase, did a full circle loop of the progress indicator, started that again and now is hanging at about 85% progress. The watch app indicated the software update was completed, at least as far as the configuration data is concerned.

Would someone from Apple provide some concrete steps to take to either determine the watch is about the brick and I need to get it replaced, and then what I need to do to get it right with the next watch or to get this install to complete successfully.

There is nothing quite like waiting 6 weeks to get the watch, using it for a whole week and a few days, and then being stuck unable to continue development.

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Answer 1

DomZ OP

Jun ’15

Did your update finish in the end? Mine is doing the same thing and I'm tempted to hard reset the watch

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Answer 2

robvandy55 OP

Jun ’15

Not yet. I'm about to go to bed and defer the hard reboot until the morning. I have a colleague at WWDC and have asked him to run it by the Apple folks there tomorrow morning. I can live with my watch in this state until then.

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Answer 3

robvandy55 OP

Jun ’15

I just did a hard reset (crown&friends), it finished rebooting and is back up.

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Answer 4

liviur OP

Jun ’15

Back up at 1.0.1 or 2.0?

Seems like mine is doing the same

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Answer 5

liviur OP

Jun ’15

I was brave enough to hard reset too - it did the update and finished successfully.

Liviu

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Answer 6

SIN OP

Jun ’15

I have same problem!!!

What shall I do?

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Answer 7

mkbaker718 OP

Jun ’15

Thank you for being brave enough to figure this out! I fell asleep while it was updating and woke up in a panic. The hard reset worked great for me, now my watch is up and running!

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Answer 8

mikemancuso OP

Jun ’15

I experienced the same issue. Hard reset worked for me.

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Answer 9

JackIsBack OP

Jun ’15

Mine doing the same... Hard reset it is.... Waiting... Waiting ... Turn it on.... White Apple logo screen... Another ring (faster this time though) 75% finished - it slows, then skips the last 25%... Apple logo screen... Waiting... Goes to watch face then another ring ... 25%... Slower this time.... Skips from 25 to done... Apple logo screen again and then main watch face screen... Testing.... Yep 2.0.... All is GOOD!

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