Mail app and safari not working on 10.11.6 Beta (15G7b) update

Developer Tools & Services Developer Forums
Javapop OP
Created May ’16
Replies 18
Boosts 0
Views 3k
Participants 14

Since the update this morning to 10.11.6 Beta (15G7b) Mail app isn’t loading content on messages at all.


I open mail, it downloads new messages and shows them in the message listing; but when I click on a message, the content of the message is blank in the viewer. I tried restarting and that isn’t helping. I can see the subject heading; but no content.


Safari Version 9.1.2 (11601.7.1) does not load pages also. "A problem occured with this webpage so it reloaded" loads and continues reloading.


I've been using the Betas for the past year. This is the first major bug that will cause me to have to go back to an earlier build. Having to use Chrome to access email and websites.

Replies  18
Boosts  0
Views  3k
Participants  14
KMT OP
May ’16

> first major bug


Interesting feedback - be sure to add your bug report number to your thread for reference if needed.

0
nevbull OP
May ’16

I have exactly the same issue - everything is OK if I start up in SAFE mode, but my symptoms are exactly the same.

Using a macbook Pro Retina 15" Late 2013

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M1N699 OP
May ’16

App Store seems to be broken too.

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nevbull OP
May ’16

Yes _ I can't get on to the App Store either

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jonele OP
May ’16

app store does not load and safari just keeps reloading pages first time i,ve ever had a serious prob with any beta 😢

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Nick Reid OP
May ’16

Same here. Mail loads but all messages are blank. Safari loads but website URL start a locked loop reporting that there is a problem with the page and it is reloading. App store is stuck constantly loading. It will have to restore from a previous backup. Unless anyone knows of a fix


Extra information. Add iTunes Store to that list also.

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mksell OP
May ’16

Exactly same thing here. Waiting for a fix...

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jimmyl OP
May ’16

Yes same here on two machines, Safari and App store broke

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ed moses OP
May ’16

I have the same bug, just reported as 26517024.

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kuldell OP
May ’16

App store works after safe boot, as does safari and mail. Now to decide whether to reinstall or just use safe boot until new beta is released.

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sp3ccylad OP
May ’16

Just reported it the same issues. Safe mode driving me nuts right now.

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kuldell OP
May ’16

Removed Trusteer Rapport web browser plugin, and things are back to normal. Anyone else use this plugin?

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mksell OP
May ’16

It worked for me. Not needed to remove. I only stopped the service.

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t1c73 OP
May ’16

Worked!

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GreyPaint OP
Jun ’16

I have the exact same issues as described. Mail doesn't show content.... Safari won't open a window at all....


My App Store is blank after I do any of the first two things, but if I restart the iMac, it will then run the App Store....


No OSX update showing though....

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Mail app and safari not working on 10.11.6 Beta (15G7b) update
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