Cannot edit Age rating - first launch

Question

Created Jul ’20

Replies 5

Boosts 0

Participants 6

Hi,

I am in the last step "preparing for submission" and everything excepts "age rating" is fine. How can I fix this?

I have two apps and on neither i can edit "age rating" :(

Boost

Answer 1

humanitygamesoftware@gmail.com OP

Sep ’20

I am on the same situation. Anyone can answer? thanks

0

Answer 2

tim85 OP

Nov ’20

Same for me right now

0

Answer 3

nicgoes OP

Mar ’21

Alguém teve solução? Meu app já está pronto para venda, mas preciso editar a classificação etária.

0

Answer 4

tanweer OP

2h

Same for me. I submitted three version of my app and as I created a submission it allowed me to update ratings for that version. And the review got accpeted and the app is in "Ready for Distribution" state.

However even after filling the questionaire of AGe Rating, it show UnRated

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Answer 5

DTS Engineer OP

Apple

3m

Please file a Feedback report using Feedback Assistant, then post the Feedback number here.

Be sure to add the following information to your report:

Detailed steps to reproduce
Screen recording and screenshots
HAR logs

To gather the .har file, follow these steps:

Open Safari.
Choose Develop > Show Web Inspector. The Inspector menu appears at the bottom of the window.
Click the Network tab, and then click the XHR/Fetch tab.
Click the Preserve Log checkbox to select it.
Reload the page to replicate the issue.
Click the Export button.

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