Install Request Duplicate

Question

Created Feb ’21

Replies 4

Boosts 1

Views 2.8k

Participants 3

After enrolling a device via MDM on Big Sur there is a message about an installation being duplicate and errors out with error code 506. The software trying to be installed via MDM is a .pkg that contains secondary software for management.

Can reproduce on M1 and Intel.

Reboots do not remediate behavior.

Messages from mdmclient below:

Code Block language[ERROR] submitManifestRequest completed.  ID: 2FCA3BD9-B5A6-436A-B538-85361C23BAD7 Error: Error Domain=ASDErrorDomain Code=506 "Install request is a duplicate" UserInfo={NSLocalizedDescription=Install request is a duplicate}

Code Block language[ERROR] Assertion Failed.  File: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/MCXTools/MCXTools-1430/ConfigProfiles/mdmclient/AppStoreUtil.mm  Line: 578

Code Block languageLogging Manifest request failure.  InstallUUID: 04D77AEA-0A40-454A-A685-DE2B5A2D5F28  Error: Error Domain=ASDErrorDomain Code=506 "Install request is a duplicate" UserInfo={NSLocalizedDescription=Install request is a duplicate}

Code Block language[ERROR] [ErrorChain.0] (InstallApplication) [ASDErrorDomain:506] Install request is a duplicate>

Boost

Answer 1

Engineer OP

Apple

Feb ’21

Hi there, can you please file feedback with a sysdiagnose from the system experiencing the issue.

0

Answer 2

Wedgetastic OP

Feb ’21

Apple Feedback posted - FB9001221

0

Answer 3

CBVista OP

Feb ’21

Also experiencing this error deploying XCode via Intune MDM.

Big Sur 11.2.1 (Intel)

Code Block language[ERROR] [ErrorChain.0] (InstallApplication) [ASDErrorDomain:506] Install request is a duplicate>

2

Answer 4

CBVista OP

Feb ’21

Rolled back to Mojave and Catalina and apps installed correctly both times. Only a problem in Big Sur

1