VPP API v2 returns 9609 "Unable to find the registered user." when I disassociate assets from an existing user. Repro step: 1. Create user POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 2. Retire user POST https://vpp.itunes.apple.com/mdm/v2/users/retire { "users": [ { "clientUserId": "client-1" } ] } => user is retired 3. Recreate user with the same clientUserId POST https://vpp.itunes.apple.com/mdm/v2/users/create { "users": [ { "clientUserId": "client-1", "managedAppleId": "valid managed apple id" } ] } => user is associated 4. Associate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/associate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => asset associated 5. Disassociate asset POST https://vpp.itunes.apple.com/mdm/v2/assets/disassociate { "assets": [ { "adamId": "408709785" } ], "clientUserIds": [ "client-1" ] } => {"errorNumber":9609,"errorMessage":"Unable to find the registered user."} Notes associate API works fine with the same payload. disassociate work with v1 API.

I found a new Payload attribute LegacyAppConfigAssetReference in AppManaged introduced in iOs 18.4 beta. So I tried it, however no configuration is discoverted in the installed app. -- configuration { "Identifier": "8c2af0b6-5ae0-5927-a1cd-bab5e4148bb8", "Type": "com.apple.configuration.app.managed", "Payload": { "InstallBehavior": { "Install": "Required", "License": { "Assignment": "Device", "VPPType": "Device" } }, "AppStoreID": "535886823", "LegacyAppConfigAssetReference": "ac35558f-aefc-5faf-8f64-1faaff993b96" }, "ServerToken": "2abdc89492d89ca1a213ca61318ae0651c2b8de660c2847a44a3fb8ad9d9a8ad" } -- declaration/asset/ac35558f-aefc-5faf-8f64-1faaff993b96 { "Identifier": "ac35558f-aefc-5faf-8f64-1faaff993b96", "Type": "com.apple.asset.data", "Payload": { "Reference": { "DataURL": "https://i3-oreore-ios-mdm.azurewebsites.net/asset_files/eyJpZCI6IjNkOTg2YWVjNzQ1MWJiYWZlZjJmZGU1NmZmYmJlYjdkLnBsaXN0Iiwic3RvcmFnZSI6InN0b3JlIiwibWV0YWRhdGEiOnsiZmlsZW5hbWUiOiJFbmNvZGVkQ2hyb21lUG9saWN5RXhhbXBsZS5wbGlzdCIsInNpemUiOjMyMjUsIm1pbWVfdHlwZSI6ImFwcGxpY2F0aW9uL29jdGV0LXN0cmVhbSJ9fQ", "ContentType": "application/plist" } }, "ServerToken": "7433f7c0c991a1943636ff7bd8949e88738c684ecbde347ac8a9c5b5c19dda14" } -- And the data type of the managed app configuration is application/plist http https://i3-oreore-ios-mdm.azurewebsites.net/asset_files/eyJpZCI6IjNkOTg2YWVjNzQ1MWJiYWZlZjJmZGU1NmZmYmJlYjdkLnBsaXN0Iiwic3RvcmFnZSI6InN0b3JlIiwibWV0YWRhdGEiOnsiZmlsZW5hbWUiOiJFbmNvZGVkQ2hyb21lUG9saWN5RXhhbXBsZS5wbGlzdCIsInNpemUiOjMyMjUsIm1pbWVfdHlwZSI6ImFwcGxpY2F0aW9uL29jdGV0LXN0cmVhbSJ9fQ HTTP/1.1 200 OK Accept-Ranges: bytes Cache-Control: max-age=31536000 Content-Length: 3225 Content-Type: application/plist Date: Tue, 18 Mar 2025 22:59:40 GMT X-Content-Type-Options: nosniff <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC '-//Apple//DTD PLIST 1.0//EN' 'http://www.apple.com/DTDs/PropertyList-1.0.dtd'> <plist version="1.0"> <dict> <key>EncodedChromePolicy</key> <string>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</string> </dict> </plist> Please note that this example plist is the same content as is described here: https://www.chromium.org/administrators/ios-mdm-policy-format/ After applying the declaration, the app GoogleChrome is successfully installed but no managed app configuration seems applied. MDMAppManagement.plist in the sysdiagnose is like below: plutil -p logs/MCState/Shared/MDMAppManagement.plist { "metadataByBundleID" => { "com.google.chrome.ios" => { "Attributes" => { "Removable" => 0 } "flags" => 1 "source" => "Declarative Device Management" "state" => 7 } "com.microsoft.skype.teams" => { "Attributes" => { "Removable" => 0 } "flags" => 1 "source" => "Declarative Device Management" "state" => 7 } } } I also tried with our private apps and not applied... How can we use this feature or check the configuration is applied? Thank you,

In the RequestRequiresNetworkTether property, the definition of “network-tethered” is unclear, and there seems to be a discrepancy between the actual behavior and the description in the documentation. We would like to clarify the definition of the connection state that “network-tethered” means and the specific behavior requirements when the property is set to true. Explanation of the document The description “If true, the device must be network-tethered to run the command. I was not sure whether it refers to “network connection” or “tethered communication” as the Japanese translation. Actual operation verification results The error message was “The device is not tethered. (MDMErrorDomain:12081)”. Error occurs when only carrier communication is used The following connection conditions work normally (as in the case of false) Wifi communication Combination of carrier communication and Wifi communication Tethering communication Combination of carrier communication and tethering communication Tethering connection (both parent and child devices) Inconsistencies Although the document description could be interpreted as a simple network connection requirement, actual operation is limited only to carrier communications alone Error message uses language regarding tethering, but actual tethering connection works fine

Hi,team: I need to distribute an mdm configuration file containing the "ServiceManagementManagedLoginItems" service to a large number of company-supervised computers, where com.apple.servicemanagement only supports macOS 13.0+. However, I cannot effectively distinguish whether the device system where the mdm configuration file needs to be installed is greater than 13. Can I directly install the mdm configuration file on all devices? Will installing the mdm configuration file on devices less than 13 have any impact on the system or other configuration items in mdm? The description link of ServiceManagementManagedLoginItems is: https://developer.apple.com/documentation/devicemanagement/servicemanagementmanagedloginitems

Why is MDM camera restriction designed not to work on the lock screen?

I found that "search" endpoint is recently added to api.ent.apple.com : https://developer.apple.com/documentation/devicemanagement/get-catalog-search-results However it seems we cannot find custom apps using this API even with sToken. Is it not suppoted yet? Thank you

Hello, I am an iOS developer managing an MDM app. In this app, we are only using the camera restriction feature. Can the MDM status (specifically, the camera state) be changed while the user's screen is locked? We want to communicate with our server in the background and apply changes, but there is no known information about this. I would appreciate your help!

Issue - Safari application not fetched from system_profile command Use case - We are trying to get list of installed applications in the mac. For this we use System_profiler command to fetch the details list. It is working good, but the thing is , It doesnt fetch Safari app as an installed Application. Command used - **/usr/sbin/system_profiler SPApplicationsDataType** Can anyone suggest any other way to fetch the installed applications list from the mac , which includes all the apps (including safari app) and remains effective ?

I have an issue with my MDM setup. The Push notification that installs and updates configuration profile in the device is no longer working. It was working before Apple developer account got expired we renewed our apple developer account and then retried and we got the device enrollment working just fine. Now when we are updating configuration profile and MDM server is supposed to notify the device using push notification, this is the part where its not working. Are the certs faulty now since the account was expired? Would just renewal of the Push cert work? Will I have to setup the certs all over again? Any help is appreciated. Thanks in advance.

We'd like to determine if there is a configuration declaration that is active on a device as part of a predicate. The current logic (based on the WWDC 22 session) is: SUBQUERY(@status(management.declarations.configurations), $declaration, ($declaration.@key(identifier) == "com.abc.declarationname" AND $declaration.@key(active) == true)).@count == 1 The goal is that if the declaration is active, then a predicate should evaluate to true. This query does not appear to be working. Should we be able to use @status(management.declarations.activations) in a predicate? If so, what are we missing to attempt to determine if the declaration is active? If I search the existing status objects that are sent from the device, it is showing as active in the status channel.

Hello, We have implemented support for our app to work with MDM. Basically the app needs to read the custom configuration with UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’) in order to be functional when in an MDM. The issue is that in the app review process we are told that: "Guideline 2.1.0 - Information Needed We are still unable to access the app's Mobile Device Management (MDM) functionality. Provide a demo MDM profile and corresponding login credentials that we can be used to access the MDM features and functionality." How do we create a demo MDM profile? Our app only needs to be passed configuration information and we have used Apple Configurator to create a profile, we have added information but it still doesn't work. Here is an example of the .mobileconfig file we have generated, but when we install it on our device, the app does not return any value using UserDefaults.standard.dictionary(forKey: ‘com.apple.configuration.managed’). <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadDisplayName</key> <string>App Name</string> <key>PayloadIdentifier</key> <string>com.***.yyy.TESTUUID</string> <key>PayloadType</key> <string>com.apple.ManagedAppConfiguration</string> <key>PayloadUUID</key> <string>TESTUUID</string> <key>PayloadVersion</key> <integer>1</integer> <key>ManagedAppConfiguration</key> <dict> <key>MyFirstKey</key> <string>value1</string> <key>MySecondKey</key> <string>value2</string> </dict> </dict> </array> <key>PayloadDisplayName</key> <string>Test Profile</string> <key>PayloadIdentifier</key> <string>payloadid.TESTUUID2</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>TESTUUID2</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist> On the other hand, about 3 weeks ago we requested the MDM capability for the app (https://developer.apple.com/contact/request/mdm-capability) but we have not received any response. We are at a bit of a loss.

I have created a configuration profile which basically just turns off notifications for Shortcuts app but I am unable to install it on my iPhone as I am getting the following error “This profile can be installed on a supervised device only” can someone please help me with this? Would also appreciate if you have another way to turn off shortcuts notifications permanently since when I turn it off via screen time it keeps turning itself ON every couple of days.

Is the possibility of programmatically recovering the enrolled email address associated with an iPad. We are currently working on a project that requires us to retrieve this information for our enrolled devices. Could you please provide guidance or documentation on how we can achieve this programmatically? Specifically, we are interested in any APIs or frameworks that Apple provides for this purpose, as well as any necessary permissions or configurations that need to be in place.

Hello, I have an issue with DurationUntilRemoval—it never deletes my profile. I installed it via my MDM server and also tried installing it using Apple Configurator 2. The device is in supervised mode. Here is my profile: ** DurationUntilRemoval** ** 3600** <key>PayloadContent</key> <array> <dict> <key>PayloadDescription</key> <string>Configures restrictions</string> <key>PayloadDisplayName</key> <string>Restrictions</string> <key>PayloadIdentifier</key> <string>com.apple.applicationaccess.82B4587F-86F6-406B-9D27-03A799379EB5</string> <key>PayloadType</key> <string>com.apple.applicationaccess</string> <key>PayloadUUID</key> <string>82B4587F-86F6-406B-9D27-03A799379EB5</string> <key>PayloadVersion</key> <integer>1</integer> <key>allowActivityContinuation</key> <true/> <key>allowAddingGameCenterFriends</key> <true/> <key>allowAirPlayIncomingRequests</key> <true/> <key>allowAirPrint</key> <true/> <key>allowAirPrintCredentialsStorage</key> <true/> <key>allowAirPrintiBeaconDiscovery</key> <true/> <key>allowAppCellularDataModification</key> <true/> <key>allowAppClips</key> <true/> <key>allowAppInstallation</key> <true/> <key>allowAppRemoval</key> <true/> <key>allowApplePersonalizedAdvertising</key> <true/> <key>allowAssistant</key> <true/> <key>allowAssistantWhileLocked</key> <true/> <key>allowAutoCorrection</key> <true/> <key>allowAutoUnlock</key> <true/> <key>allowAutomaticAppDownloads</key> <true/> <key>allowBluetoothModification</key> <true/> <key>allowBookstore</key> <true/> <key>allowBookstoreErotica</key> <true/> <key>allowCamera</key> <true/> <key>allowCellularPlanModification</key> <true/> <key>allowChat</key> <true/> <key>allowCloudBackup</key> <true/> <key>allowCloudDocumentSync</key> <true/> <key>allowCloudPhotoLibrary</key> <true/> <key>allowContinuousPathKeyboard</key> <true/> <key>allowDefinitionLookup</key> <true/> <key>allowDeviceNameModification</key> <true/> <key>allowDeviceSleep</key> <true/> <key>allowDictation</key> <true/> <key>allowESIMModification</key> <true/> <key>allowEnablingRestrictions</key> <true/> <key>allowEnterpriseAppTrust</key> <true/> <key>allowEnterpriseBookBackup</key> <true/> <key>allowEnterpriseBookMetadataSync</key> <true/> <key>allowEraseContentAndSettings</key> <true/> <key>allowExplicitContent</key> <true/> <key>allowFilesNetworkDriveAccess</key> <true/> <key>allowFilesUSBDriveAccess</key> <true/> <key>allowFindMyDevice</key> <true/> <key>allowFindMyFriends</key> <true/> <key>allowFingerprintForUnlock</key> <true/> <key>allowFingerprintModification</key> <true/> <key>allowGameCenter</key> <true/> <key>allowGlobalBackgroundFetchWhenRoaming</key> <true/> <key>allowInAppPurchases</key> <true/> <key>allowKeyboardShortcuts</key> <true/> <key>allowManagedAppsCloudSync</key> <true/> <key>allowMultiplayerGaming</key> <true/> <key>allowMusicService</key> <true/> <key>allowNews</key> <true/> <key>allowNotificationsModification</key> <true/> <key>allowOpenFromManagedToUnmanaged</key> <true/> <key>allowOpenFromUnmanagedToManaged</key> <true/> <key>allowPairedWatch</key> <true/> <key>allowPassbookWhileLocked</key> <true/> <key>allowPasscodeModification</key> <true/> <key>allowPasswordAutoFill</key> <true/> <key>allowPasswordProximityRequests</key> <true/> <key>allowPasswordSharing</key> <true/> <key>allowPersonalHotspotModification</key> <true/> <key>allowPhotoStream</key> <true/> <key>allowPredictiveKeyboard</key> <true/> <key>allowProximitySetupToNewDevice</key> <true/> <key>allowRadioService</key> <true/> <key>allowRemoteAppPairing</key> <true/> <key>allowRemoteScreenObservation</key> <true/> <key>allowSafari</key> <true/> <key>allowScreenShot</key> <true/> <key>allowSharedStream</key> <true/> <key>allowSpellCheck</key> <true/> <key>allowSpotlightInternetResults</key> <true/> <key>allowSystemAppRemoval</key> <true/> <key>allowUIAppInstallation</key> <true/> <key>allowUIConfigurationProfileInstallation</key> <true/> <key>allowUSBRestrictedMode</key> <true/> <key>allowUnpairedExternalBootToRecovery</key> <false/> <key>allowUntrustedTLSPrompt</key> <true/> <key>allowVPNCreation</key> <true/> <key>allowVideoConferencing</key> <true/> <key>allowVoiceDialing</key> <true/> <key>allowWallpaperModification</key> <true/> <key>allowiTunes</key> <true/> <key>forceAirDropUnmanaged</key> <false/> <key>forceAirPrintTrustedTLSRequirement</key> <false/> <key>forceAssistantProfanityFilter</key> <false/> <key>forceAuthenticationBeforeAutoFill</key> <false/> <key>forceAutomaticDateAndTime</key> <false/> <key>forceClassroomAutomaticallyJoinClasses</key> <false/> <key>forceClassroomRequestPermissionToLeaveClasses</key> <false/> <key>forceClassroomUnpromptedAppAndDeviceLock</key> <false/> <key>forceClassroomUnpromptedScreenObservation</key> <false/> <key>forceDelayedSoftwareUpdates</key> <false/> <key>forceEncryptedBackup</key> <false/> <key>forceITunesStorePasswordEntry</key> <false/> <key>forceLimitAdTracking</key> <false/> <key>forceWatchWristDetection</key> <false/> <key>forceWiFiPowerOn</key> <false/> <key>forceWiFiWhitelisting</key> <false/> <key>ratingApps</key> <integer>1000</integer> <key>ratingMovies</key> <integer>1000</integer> <key>ratingRegion</key> <string>us</string> <key>ratingTVShows</key> <integer>1000</integer> <key>safariAcceptCookies</key> <real>2</real> <key>safariAllowAutoFill</key> <true/> <key>safariAllowJavaScript</key> <true/> <key>safariAllowPopups</key> <true/> <key>safariForceFraudWarning</key> <false/> </dict> </array> <key>PayloadDisplayName</key> <string>papala</string> <key>PayloadIdentifier</key> <string>MacBook-Pro-Kyrylo-2.4A2954CA-57A5-44D9-8AD3-546407A0CAD4</string> <key>PayloadRemovalDisallowed</key> <false/> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>BEED8448-8866-43EB-AC3C-1C3C652AADE4</string> <key>PayloadVersion</key> <integer>1</integer> it's just test profile, without difficult stuff, but it doesn't work too What is wrong?

Hi, I have a couple of questions about how to proceed and prepare the implementation for the DeviceLock MDM command for macOS in a secure and proper manner. https://developer.apple.com/documentation/devicemanagement/device-lock-command In documentation "PIN" is "(string) The six-character PIN for Find My. This value is available in macOS 10.8 and later." - is this the PIN that is used to unlock the device? Is there any video online that I can see how the process would look like for the end user with locking and unlocking a device? What should be done before sending a DeviceLock command? What should be done to safely test the command without bricking a device. How to unlock a device that was locked with a DeviceLock command? Is there any Unlock command or can the user unlock device with the provided PIN earlier? Thank you for any help!

I'm looking at the Apple official document below and getting the app's information. https://developer.apple.com/documentation/devicemanagement/getting-app-and-book-information-legacy However, I couldn't get the custom app's information for a few days ago. The result item is empty. This is a URL that is normally viewed. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1202716089 This is the URL that gives an empty response to the result. https://uclient-api.itunes.apple.com/WebObjects/MZStorePlatform.woa/wa/lookup?version=2&p=mdm-lockup&caller=MDM&platform=volumestore&cc=jp&id=1556411142 In ABM/ASM, the number of applications used and the number of available applications are all viewed normally. Is there anything else I can check? Please reply. Thank you.

I have a simple organization-info declaration that contains the following: "Identifier": "com.example.declaration.org-info", "Payload": { "Email": "info@example.com", "Name": "Example Organization Info", "URL": "http://example.com" }, "ServerToken": "c23b40ca47b11420", "Type": "com.apple.management.organization-info" } And an activation that includes the org-info declaration: "Identifier": "com.example.activation.org-info", "Payload": { "StandardConfigurations": [ "com.example.declaration.org-info" ] }, "ServerToken": "5f6c37a6a0c44e35", "Type": "com.apple.activation.simple" } When I check the status of the declaration, I see the following error: "StatusItems": { "management": { "declarations": { "activations": [ { "reasons": [ { "details": { "Identifier": "com.example.activation.org-info", "ServerToken": "5f6c37a6a0c44e35", "ConfigurationIdentifiers": "com.example.declaration.org-info" }, "description": "Activation (com.example.activation.org-info:5f6c37a6a0c44e35) is missing configurations.", "code": "Error.MissingConfigurations" } ], "active": false, "identifier": "com.example.activation.org-info", "valid": "valid", "server-token": "5f6c37a6a0c44e35" } ], "configurations": [], "assets": [], "management": [ { "active": false, "identifier": "com.example.declaration.org-info", "valid": "valid", "server-token": "542fded47e432de3" } ] } } }, "Errors": [] } I'm not seeing the error in either the activation or the declaration that might throw this error. Does anyone have any insight?

What is the proper payload for the FDEFileVault? Do I need to provide a user password in the payload to proceed with turning on the FileVault? Isn't that a privacy issue? Why UserEntersMissingInfo does not work for me? How to properly turn off FileVault - every try failed? Below I attach tested payloads and results. Test 1: Enable: "On" Result 1: Error ErrorCode: -319 LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed. Test 2: Enable: "On" Username: "username on a device" Result 2: Error ErrorCode: -319 LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed. Test 3: Enable: "On" Username: "username on a device" Password: "password of the user" Result 3: Success: FileVault turned On Test 4: After previously turning On FileVault successfully after restarting a machine. Enable: "Off" Result 4: Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help. Test 5: Enable: "On" UserEntersMissingInfo: True Result 5: Error ErrorCode: -319 LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed. Test 6: Enable: "On" Username: "username on a device" UserEntersMissingInfo: True Result 6: Error ErrorCode: -319 LocalizedDescription: The ‘FileVault Settings’ payload could not be installed. User authentication failed. Test 7: This is example payload from: https://developer.apple.com/documentation/devicemanagement/fdefilevault#Profile-Example Defer: True Enable: "On" ShowRecoveryKey: True UseKeychain: False UseRecoveryKey: True UserEntersMissingInfo: False Result 7: Success: FileVault turned On Test 8: Same as test 4, but after turning on like test 7. Test 9: Defer: True Enable: "Off" ShowRecoveryKey: True UseKeychain: False UseRecoveryKey: True UserEntersMissingInfo: False Result 9: Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help. Test 10: Defer: True Enable: "Off" ShowRecoveryKey: True UseKeychain: False UseRecoveryKey: True UserEntersMissingInfo: True Result 10: Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help. Test 11: Defer: True Enable: "Off" ShowRecoveryKey: True UseKeychain: False UseRecoveryKey: True UserEntersMissingInfo: True DeferForceAtUserLoginMaxBypassAttempts: 0 Result 11: Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help. Test 12: UserEntersMissingInfo: True Enable: "Off" Username: "username on a device" Result 12: Fail: FileVault didn't turn off, but the profile in settings updated. The machine restart didn't help.

My institution uses Blackboard and iPads to conduct assessments, and I’m trying to find some proctoring tools. Students conduct the assessments directly on Blackboard using either Safari or Chrome. I know that Apple has a function that does EXACTLY what I’m looking for, but from what I understand, this function has to be made available by Safari or Chrome: https://developer.apple.com/documentation/automaticassessmentconfiguration I don’t know whether either of these two browsers have this function enabled, and whether it can be switched on and off for custom-made Blackboard assessments. Is this a possibility? Are there other options? I know Blackboard offers built-in and third-party proctoring, but contacting them is difficult, and my company does not give me the appropriate authority to speak directly with Blackboard. So, I’m not able to find out about the feasibility, costs, etc. of this option. Any help would be greatly appreciated.

Hello We have devices setup with in ABM and managed with Intune. Having only ever setup shared iPad's, we have a new request with managing iPhone's. The customer wants the iPhone's managed, but users enabled to purchase apps for the app store using their own credit card (or Apple ID) These are not BYOD devices and federated sign is not an option at this time. Can this be done with example User affinity profiles? Many thanks