When a device goes through the Setup Assistant, the Remote Management Screen is bypassed. These devices' serial numbers are present and assigned to the correct MDM Server in their respective ASM/ABM accounts.
The above is affecting both brand new devices and devices that are being re-formatted.
Affected macOS versions:
Mojave
Catalina
Big Sur
It's been observed that waiting for an extended period in the Setup Assistant after choosing a Wi-Fi connection can lead to the Remote Management Screen appearing and successfully enrolling into the MDM Server. Later attempted in a faster manner, that same workflow would lead to no Remote Management Screen whatsoever.
The above is affecting both brand new devices and devices that are being re-formatted.
Affected macOS versions:
Mojave
Catalina
Big Sur
It's been observed that waiting for an extended period in the Setup Assistant after choosing a Wi-Fi connection can lead to the Remote Management Screen appearing and successfully enrolling into the MDM Server. Later attempted in a faster manner, that same workflow would lead to no Remote Management Screen whatsoever.
