Hello! I bought a HomePod mini and after starting setup it gets stuck on an update. I tried restarting it multiple times and the same issue keeps happening. It's stuck on update 15.1.1. Could anyone help me please?
Today, I bought a HomePod mini for the first time and experienced the same issue as Guz. Apple spent four hours trying to resolve the problem. No success whatsoever. I even exchanged the mini for a new one. Experienced the exact same problem. It remained stuck on trying to download the 15.1.1 update - and thus the functionality of the device was almost nil.
While I had done some searches prior and during all of this, I finally stumbled across a site which reported the same issue with 14.5. And the solution was to go into the Homepod settings and turn soundcheck ON. Almost instantaneously a new window asking to install (as opposed to download) came up. And I was able to install the update without issue and everything seems to work now.
I can only surmise that something is preventing the system from switching normally from the download to the install - and creating a change in the HomePod system settings somehow forces that switching.
See if that doesn't help.
Wow, this worked for me. I just created an account to say thanks blspro!
Worked for me as well. And I also just created an account to say thank you. HomePod’s were stuck on downloading but as soon as I switched on sound check, it changed to allow install. After download I’ll just toggle it back off. Thanks!
Worked for me. Nice one!
Easiest fix:
Plugin to your computer, and using Finder in Mac or iTunes in Windows, choose "Restore and Update".
;)
This is definitely the easiest fix!
This one seems to be working!
I get this error when trying this: "The HomePod software update server could not be contacted. An unknown error occurred (-39)" Any thoughts?
Thantelius solution is correct
If you have AdGuard or any other adblocker installed, disable it then continue the download. After this enable the adblocker again
