How the iPhone checks if a Tethering is available

I am a representative of a cellular operator. For some of our clients,Tethering mode does not work. How can you check and find out what is the reason, is there a prescribed algorithm somewhere, how does the iPhone check it?

Is Teethering specific to this operator ?

have you seen this: https :// w w w. t-mobile. com/support/devices/apple/apple-ios-11/tethering-apple-iphone-and-ipad-on-ios-11

How the iPhone checks if a Tethering is available
 
 
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