USB Audio Mixer Keeps Disappearing

I have connected a USB audio mixer to my iMac, but the machine keeps losing the connection. Specifically, when I look in Sound Preferences. For a solid week, I could hear and use the mic through the mixer without an issue. The mixer showed up as IOUSBHOST.

However, this morning the mixer is now showing up in Sound Preferences as JieLi BR17 and it keeps bugging out, i.e., it will show up on the list and then disappear taking my audio I/O for a ride in the process. A major problem when I'm delivering virtual workshops and classes.

How do I get my iMac to recognize the mixer using the IOUSBHOST protocol? Frankly, how do I fix this problem.

Thanks for any insight and help on this. Fair warning: not a developer but willing to do the learning to get my set up working.

i need to know u ever figured it out

I have the same mixer and constant USB disconnections. I have been trying to solve it for months. PRAM and SMC reset did not help, I am interested in seeing if we can get some insight on the problem. I am using Catalina.

I have the same issue. Mixer works flawlessly on Linux and keeps reconnecting on MacOS :(

It happens to me too. Can record anything with this interface. Any reply?

USB Audio Mixer Keeps Disappearing
 
 
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