Apple Pay

We are having a problem with Apple Pay since we are experiencing an issue with one of our customers from Germany. 

He cannot use the Apple Pay. What we are using an Apple Pay button provided by stripe.

On other account the Apple Pay button works.

He is encountering the message that the BW-BankCard is not accepted by this webpage.

At the banks official webpage you can see that Apple Pay is supported it is a German bank too:

https://www.bw-bank.de/de/home/privatkunden/kreditkarte/mobile-payment/apple-pay.html

Thanks for your thoughts on this.

Replies

That particular card is a Girocard - Stripe do not support that card network: https://stripe.com/docs/payments/cards/supported-card-brands