Hi,
I recently purchased a HomePod mini. It worked perfectly, appeared in the Home app, configuring it worked well, and it also downloaded the latest update. I then powered it down and moved it to a different location in the same room (where the WiFi coverage is still excellent), but when it came back up it seemed as though it was "confused". It could no longer set timers or alarms, sometimes became confused with "Scenes" and can no longer recognise individuals, or be trained with their voices. It can still (usually) play music (but only mine as the prime account holder), set Lighting scenes, tell the time, date and weather etc, basic Siri stuff.
- I have tried resetting it through the home app, however, the device does not show up in my favourites, nor anywhere else.
- It is still connected, as I see it under "Home Hubs and Bridges"
- I have tried resetting it by pressing and holding the touch surface both for a reset and a reset to factory settings, but nothing happens
- I have tried to reset it by plugging it into my Mac, but received the error message "The HomePod software update server could not be contacted. An unknown error occurred (-39)"
I wish that there was a small reset button on the device that could be used for a hard-reset, is there perhaps one under the base? I think it may be bricked - any ideas on how to fix it, or should I return it while I still can?
Thanks in advance, John
